Trauma Support Network

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Trauma Support Network

• Business Plan

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Background Information

• How I came to know about organizations such as
  the Trauma Support Network
• What in my background qualifies me to work in
  this type of business
• Call Rape in Tulsa
• Biocleaning Company in Kansas City
• Trauma Support Center in Kansas City
• Victim Witness in Prescott

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Mission Statement

• The mission of the Trauma Support Network is to
  promote a healthy grieving process. We strive to
  attain this goal by providing a stabilizing form
  of assistance and resources to the victims family
  immediately after a fatality has occurred. The
  Trauma Support Network is also committed to the
  practice of advocacy through a follow up care
  unit and resource center, should the family
  desire to use the facility.

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What the Trauma Support Network Does

• The Trauma Support Network is an organization
  that works with police and other law enforcement
  agencies. When there is a traumatic death
  (unexpected or untimely), a team of two
  volunteers is dispatched to the scene. It is the
  job of the two volunteers to stabilize the
  emotional reactivity of family members and loved
  ones of the deceased. This is not Therapy, this
  is Mental First Aid!

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• The Trauma Support Network also provides the
  families with information on funeral homes, and
  therapy. Volunteers can act as a liaison between
  the family and the police if their has been a
  crime committed and the family would like to know
  what is happening. Volunteers will also conduct
  a follow up interview to check on the family, see
  if they have any more questions, or need anything
  else.

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• Above AllDo No Harm!!!

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Strategic Plan

• Location Portland, Oregon
• Plan Set up Network
• Police Department
• Fire Department
• Social Services
• Funeral Homes
• Psychologist
• Bio-Cleaning Companies

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• Staffing
• As a start up organization all staffing will be
  volunteer
• Looking for specific interpersonal skills
• Empathetic
• An acute understanding of the human condition
• Can keep a level head in stressful situations
• Being able to read people body language, etc.

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• Setting up Certification Process
• The International Critical Incident Stress
  Foundation
• Each volunteer must have at least thirteen hours
  training through the ICISF to qualify for
  Individual Crisis Intervention and Peer Support
• There is a additional thirteen hours that must be
  completed for large group debriefs
• And an additional hour requirement to be able to
  Train others

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Obstacles

• Funding, a typical issue for Non-profit
  organizations
• Legal issues having to do with sensitive human
  emotions
• Volunteer turn over this is intense work

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Solutions to Obstacles

• Having a strong Marking and Budget Plan
• Being accredited through the International
  Critical Incident Stress Foundation
• Having all volunteers well trained and
  continuing/renewing training at periodic times
• Being well insured!
• Giving tips to volunteers on how to decompress,
  and take care of themselves after intense
  situations

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Long-Term Goals

• After having established a positive working
  environment with other agencies I would like to
  open up a resource center for victims families.
  This would include a paid staff with at least two
  psychologist to work part time at the center for
  a lower fee then they would receive in their
  regular private practices.

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Marketing Plan

• Target Populations
• Policemen (Fraternal Police Association)
• Firefighter
• EMT Emergence Medical Technician
• Funeral Homes
• Psychologist
• BioCleaning Companies

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• Network of Counselors
• United Way
• Civic Speaking Network

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Needs of Target PopulationsStrengths of the
Marketing Plan

• Police, Firefighters, EMTs Need volunteers from
  organizations such as the trauma support network
  to stabilize the victims family of the crime
  scene. It is much easier to get information
  about the situation if the family is calm. We
  take care of the family so that they can do their
  jobs.

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• Funeral Homes, Psychologist, BioCleaning
  Companies work well with Trauma Support Network
  type organizations because we give the family
  information and refer them to specific places
  where we know they will be treated well.

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Problems of the Marketing Plan

• There can be the underlying mentality that
  advocates just get in the way.
• There are some studies that show early
  intervention is not always good, in fact many
  psychologist speak out against the idea.

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Ways of Dealing with Problems

• Volunteers must behave in a professional manner.
  Volunteers should not Ever tell the police do
  their job.
• The only way to overcome negative notions about
  early intervention is to prove ourselves, new
  ideas always take time to become excepted.
  Volunteers must Never Cause Harm to the family.
  It is above all the most important factor.

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Overview

• Product Stabilization and Resources
• Price
• Compassion Fatigue in Volunteers
• Resource Center Psychologist
• Place No more than a 45 minute drive from the
  central office in downtown Portland

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• Promotion
• Educational Seminars to...
• Police
• Firefighters
• Network of Counselors
• United Way
• Civic Speaking Network
• Giving Training Seminars
• Resource Center and Follow up program

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Staffing Plan

• The start up plan requires that all employees
  will be volunteers
• Most likely it will just be me for quite some
  time
• Future Plan
• Six Teams of Volunteers at least two of those
  teams need to be able to debrief large groups
• Secretary
• Two Psychologist
• And Me!

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Financial Plan

• Refer to Handout

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Fundraising and Capitalization Plan

• Gifts
• Special Events
• Major Giving Board Members!!
• Planned Giving as an option for people who want
  to help
• Grants
• Special Events
• Possibly have a few fundraisers with other
  organizations that I am working with

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• At least one fundraiser a year that is
  specialized to the Trauma Support Network only.
• I plan to continue looking for Grants that would
  best fit my organizations needs, however with
  this plan still at least a year or two off I felt
  that it was not necessary to have my fundraising
  plan set in stone.

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Thank You!