NESA NATIONAL EMPLOYMENT SERVICES ASSOCIATION

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NESANATIONAL EMPLOYMENT SERVICES ASSOCIATION
Community Work Coordinators What How When

• Presented By
• Andrew Hills
• Policy Advisor
• NESA

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WORK FOR THE DOLEWhat is it ?

• Provide work experience opportunities for
  income recipients who are required to undertake a
  mutual obligation activity, as well as for
  volunteers such as parents who wish to gain work
  experience through participation.

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WORK FOR THE DOLEAn overview
eg. Community houses Op shops Committees/
steering committees Community properties
(parks, golf courses, etc)
CWC provider
Build relationships in community
Community Organisation
Develop activity that meets community need
skills in demand
Local Council
Your Org (only if you are NFP)
Sponsor organisation that manages their own
activity
Host Accepts participant/s but does not manage
activity
Place participants into activity ASAP to ensure
high utilisation
Administer training credits earned by
participants
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WORK FOR THE DOLEThe Process

• Build relationships with Community Groups
• Develop activity or provide information to
  Community Organisation for them to develop
• Submit approve (do risk assessment) activity in
  EA3000
• From 1 July create diary sessions in EA
• Interview, induct commence participants ASAP.
• Collect enter timesheets weekly
• Immediately contact non attendees (2 attempts)
• Lodge PRs as required (zero hours)

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WORK FOR THE DOLEGUIDELINES

• DEWR provide a comprehensive guide on the secure
  site for CWC services. All staff should know
  where this is and refer to it on a regular basis.
  The guide is an on line document and is regularly
  updated by DEWR, these updates have historically
  been color coded to indicate when changes were
  made.

NOTE Guidelines form part of the contract
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WORK FOR THE DOLETRAINING

• DEWR will have on line training available from
  the 5th June
• This can be accessed through the secure site
• Each module in the training has a quiz which
  reinforces the learning and provides you with an
  indication of your understanding of the topic

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WORK FOR THE DOLECOMMUNITY AWARENESS

• You are required to consult with community groups
  industry bodies in the ESA about regional
  employment issues relevant work experience
  opportunities
• Promote consult with the community to encourage
  potential sponsors
• Establish relationships with JNMs other
  Employment service providers in order to -
• communicate promote activities
• facilitate the servicing of participants by JNMs
  on their completion of WftD or CW

Ensure you document these activities as
evidence to provide to DEWR on request
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WORK FOR THE DOLEPARTICIPANT GROUPS
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WORK FOR THE DOLE

• You must provide services to all participants
  referred (resident in ESA)
• You can directly register volunteers that do not
  have a MO requirement

VOLUNTEERS DO NOT COUNT TOWARDS EQUITABLE
DISTRIBUTION
Any hours above the required hours as stipulated
by DEWR are NOT counted towards utilisation
Volunteer hours count towards utilisation in
milestone but are discarded for the purpose of
allocation of places for the next milestone
Negative
Positive
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WORK FOR THE DOLEParticipants

• Participants must be placed into an activity that
  complements their skills
• If the participant is eligible wishes to
  receive a Passport to Employment you must -
• Assist with obtaining references from sponsors,
  Hosts or Volunteer organisations
• Provide a WftD completion certificate
• Assist in completing a skills audit on skills
  obtained during participation in WftD

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WORK FOR THE DOLEINTERVIEWS

• You must have diary sessions available at all
  times, within 2 business days of referral
• You must have Rapid Reconnect sessions available
  at all times
• You must interview participants within 5 business
  days (wherever possible)

Create BTH diary sessions rather than WFD CW
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WORK FOR THE DOLE

• Your goal is to commence a participant as quickly
  as possible
• By doing an O H S induction at the time of the
  interview you are able to commence the
  participant then but only credit the hours taken
  to do the induction.
• You must inform participants of their requirement
  to participate and consequences of failing to
  comply

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WORK FOR THE DOLE

• Participant commencements should be entered into
  the system daily, DEWR requires these within 2
  days of commencement.
• You must keep records of attendance, inc.
  timesheets that accurately reflect the actual
  attendance of participants.

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WORK FOR THE DOLE

• A participation report must be lodged within 2
  business days.
• You must try to contact the participant at least
  twice

Participants are entitled to 3 unexplained
absences (per referral)
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WORK FOR THE DOLESponsor Organisations

• You Must
• Issue Sponsor Activity applications to any
  potential sponsors (and advise of available WEF
  funding)
• Assist potential sponsors complete forms
• Accept completed sponsors activity applications
• Assess all applications and approve or reject
• Provide a summary of all applications in EA3000
• Advise potential sponsors within 10 days of
  result
• If rejected provide written advice to sponsor
  with reasons keep a copy on file

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WORK FOR THE DOLESupervisors

• Contract now specifies the Supervisor must have
  the technical or trade skills to supervise the
  activity, as well as excellent motivational
  skills the ability to build rapport with a wide
  range of participants
• Supervisors may be employed by Sponsor or CWC

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WORK FOR THE DOLEActivities

• Must Not-
• Involve working exclusively on private property
• Require participants to enter private homes or
  grounds
• Require participants to undertake physical or
  hands on personal care
• compete with established business
• fulfill a function that is part of a commercial
  contract or enterprise
• be for a for profit organisation or on a for
  profit basis
• replace a position that would have otherwise been
  filled by a paid worker

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WORK FOR THE DOLEWhats New

• Transition period from 1 July potentially till 31
  December
• potentially 2 contractors operating during this
  period
• This will impact on number of referrals and
  number of activities for new providers in the
  2006 2009 contract
• DEWR have already allowed for this with a reduced
  flow of only 50 of anticipated places to the new
  contract

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WORK FOR THE DOLEWhats New

• Direct Registrations
• These are volunteers who do not have a mutual
  obligation requirement and are not activity
  tested
• eg. Parents with a child under 6 or mature age
  participants 50 years over
• The CWC should refer these volunteers onto the
  JNM on completion of their activity

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WORK FOR THE DOLEWhats New
5.6

• You must regularly consult with community bodies
  industry about regional employment issues
  relevant work experience opportunities
• Establish relationships with JNMs other
  Employment Service Providers in ESA
• Facilitate the servicing of participants by JNM
  on completion of WftD or CW.
• Undertake promotional activities to encourage
  potential sponsors

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WORK FOR THE DOLE

• Equitable Distribution
• Will be hardwired into EA3000CWC
• Full time participants count as 1 referral
• Volunteers will not be counted in equitable
  distribution

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WORK FOR THE DOLEAllocation Model

• Performance Period 1
• DEWR will estimate flow and allocate 50 of
  places to each provider

• Performance Period 2
• DEWR will give you the lesser of twice the
  completed places from Period 1 or the formula
  below

Performance Period 3 onwards
Completed Places achieved by all providers in
ESA (minus Volunteers)
Your Allocated Places
Market Share
0.80
X
X
Utilisation Rate 75
Remember completed places are calculated by the
sum of actual participation hours
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WORK FOR THE DOLEAdditional Places

• Additional Places increase numbers and therefore
  increase income
• To receive Additional Places in any milestone you
  need to meet two triggers -
• At least 75 of Allocated places are completed
  places (including any additional places received
  during Performance Period)

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WORK FOR THE DOLEVariations to Market Share

• DEWR may vary market share based on performance
  from commencement of Performance Period 3 onwards
  (July 2007)
• The first adjustment to your business share is
  limited to 10

So if my first adjustment of business share is a
reward or increase in business this will be
limited to 10. This then removes that safety net
so any future increases or decreases are NOT
capped
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WORK FOR THE DOLEWhats New

• Assets
• You need to submit an Asset disposal plan with
  all Activity Lodgement forms
• You must keep an Asset register for all
  activities where the Asset is purchased leased
  created or otherwise brought into existence.
  Where the value of the Asset is equal to or
  greater than 1000.00

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WORK FOR THE DOLEWhats New

• Skills in Demand
• All activities must meet at least 1 skill in
  demand as specified on EA3000CWC. These skills
  will be refreshed every 6 months and is sourced
  from the JNMs within the ESA.
• Skills in Demand must occupy at least 20 of the
  Activity time

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WORK FOR THE DOLEWhats New

• Training dollars have increased, you are now able
  to spend up to 20 of your WEF on training.
• Participants will now be able to access 300 of
  training credits early (refer to schedule E3)
• All WEF must be claimed within 3 months of the
  end of activity

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WORK FOR THE DOLEWhats New

• Incident reports need to be completed within 24
  hours of event
• Special activities now require all supervisors to
  have a Police Check
• These Police Checks last up to 12 months

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WORK FOR THE DOLEWhats New
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WORK FOR THE DOLEWhats New