Coaching for High Performance

1
Coaching for High Performance

• The Art of Encouraging
• others to
• Experience their Power

2
Why Coaching?

• The time is now
• Skills become obsolete
• Greater competence needed
• Decline in competency level of new employees

3
Solution

• We must become experts in transferring
• Skills
• Knowledge
• Attitudes
• Values
• All essential for success

4
Coaching

• What is coaching to you?
• What are the qualities of a good coach?

5
Coaching

• Discovering our Values
• Point of View

6
Point of View Continuum Positive
Perfect Peace 600 Complete Joy 540 Benig
n Love 500 Meaningful Reason 400 Harmonio
us Acceptance 350 Hopeful Willingness 310 Sa
tisfactory Neutrality 250 Feasible Courage 2
00
7
Point of View Continuum
Demanding Pride 175 Antagonistic Anger 15
0 Disappointing Desire 125 Frightening Fear
100 Tragic Grief 75 Hopeless Apathy
50 Evil Guilt 30 Despising Shame 20
8
Coaching - The Art

• Coaching is a relationship between two people in
  which one person finds ways to enable and empower
  the other person to perform at increasingly
  higher levels

9
Coaching - Qualities

• Clarity
• clearly communicates the possibilities of
  accomplishment

10
Coaching - Qualities

• Coherence
• demonstrates by example and reflects the
  commitment

11
Coaching - Qualities

• Openness
• no coaching without listening and observing

12
Coaching is

• Value Laden - hard work, discipline
• Ability to Care - patience, persuasion, hard
  work, preparation
• Team Work - partnership shared effort
• Leadership - patience, friendly persuasion
• Structure - quality interactions

13
Coaching Helps People

• Determine why something should be done
• What is to be done
• How to do it effectively

14
Coaching Helps People

• When to do it
• Where to do it
• How much of it should be done

15
Coaching - Final Thought

• No organization or work group can attain high
  performance levels unless valid information
  including feelings can be openly shared without
  fear for reprisal.

16
Coaching for High Performance

• Thank You
• Ray Harrington Program Consultant
• North Carolina Community College System
• Harringtonr_at_ncccs.cc.nc.us
• Bob Witchger - College Tech Prep
• North Carolina Community College System
• witchgerb_at_ncccs.cc.nc.us