GPL Network Security starts with YOU

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GPL Network Security starts with YOU !
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We need your help

• The IT department uses the latest technology and
  techniques to maintain the highest level of
  security possible, but we cant do the job
  without your help.
• Every employee plays a critical role in keeping
  the GPLs computer network secure.
• When you log on to your computer, send an e-mail,
  share a file, or use an instant messaging
  program, you can help or hurt network security.

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Why bother with security?

• Compromised information can inhibit our success
  as an institution.
• Hackers and viruses can destroy your work and
  others in the network.
• Your private information can be compromised.
• Your ability to work can be hampered.
• The authorisation hierarchy can be compromised
  with devastating results.

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What should be kept secure?
Obvious examples

• Your password (s)
• Human resources personnel files
• SAP related activities
• Research and development data
• Your Personal files and e-mails
• All internal hearings
• Confidential resolutions
• Any confidential internal documents

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Protect your password

• Never share your password with anyone.
• Do not write it down and leave it in your work
  area, however well-hidden you think it is.
• Do not create passwords from personal information
  like family or pet names.
• Ask your line manager/supervisor to have IT
  create a temporary account if you need access to
  information when a co-worker is out.
• Always protect your work area, lock your desktop
  if its going to be left unattended.

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E-mail

• E-mail represents our single biggest security
  concern.
• Viruses are most commonly spread through e-mail
  attachments.
• Viruses can also be sent through instant
  messaging attachments.
• Confidential information can very easily be
  accidentally and/or purposefully compromised
  through both e-mail and instant messaging.

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Viruses can come from

• E-mail and instant messaging attachments.
• Infected files shared via removable storage
  (diskettes, CDs, and other media) or over the
  network.
• Software downloaded from the Internet.

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Basic virus defense

• Dont open files that you are not expecting
• Many viruses automatically send files without the
  e-mail account owners knowledge.
• Ask the sender to confirm unexpected files.
• Suspect messages that appear more than once in
  your Inbox
• You may receive the same e-mail from a virus
  repeatedly.

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Basic virus defense (cont.)

• Learn file extensions
• Your computer will display both an icon and a
  file extension for files you receive. Open only
  file extensions you know are safe.
• When in doubt, call the help desk.

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Here is what you should do

• Do not open unexpected e-mail or instant
  messaging attachments, even from coworkers or
  other trusted sources.
• Never open attachments from an unknown or
  suspicious source.
• Never download freeware or shareware from the
  Internet without express permission from the IT
  department.
• Disable macros on questionable documents.

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More of what you should do

• Shut down your PC if you believe your user ID or
  session has been compromised.
• Understand that any instant messaging or e-mail
  message sent over the Internet can be read by
  others.
• Never send passwords, credit card numbers, or
  other access information via e-mail.
• Remember GPL owns all incoming and outgoing
  instant messaging and e-mail messages.

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Report computer security issues and viruses to IT
unit

• If you believe someone has stolen your password
  or illicitly accessed your computer, call the
  help desk.
• If you forget your password or need to have a
  temporary account created, call the help desk.
• If you receive a suspicious e-mail, call the help
  desk for instructions.
• If you put infected media into your computer, the
  anti-virus software will ask you to eject, scan
  or format the disk. Eject the disk and contact
  the help desk.
• If an infected file is critical, the IT
  department will attempt to rescue the data.
  Success is not guaranteed.

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How to contact the Help Desk

• Telephone
• Dial these extension from any Gauteng Legislature
  telephone
• 5934 Cynthia Maqhiza on SAP R/3 Services
• 5751 Praxis for all Network Related Services
• E-mail
• Cmaqhiza_at_gautengleg.gov.za for SAP R/3
• praxis_at_gautengleg.gov.za for Network related
  services
• Intranet
• Click the Help Desk link from Gauteng
  Legislatures Intranet home page.
• Enter http//www.osizweni.co.za into the address
  bar of your Internet browser.

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If you receive no joy from the Help Desk

• Dial these extension from any Gauteng Legislature
  telephone
• Veli Ndlovu Technology Unit -extn 5444
• John Des Fountain Director OSS -extn 5902

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Help desk hours of operation

• Normal hours of operation 800 A.M. to 1630 P.M.
  Monday through Friday

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Questions