Knowledge Management at VDOT

1
Knowledge Management at VDOT

• I-81 Lessons Learned
• Outcomes
• Apply LL to other VDOT projects from this complex
  and large scale project
• (Tier One Agreement (1st in nation, 325 mile
  corridor) Impacts of P-PTA Tolling Request)
• Project Start
• Fall 2004
• People KM Bill Bushman
• Prezioso, Altizer, White, Elliott, et al
• Current Status
• Interim Report Available
• Additional Interviews pending

2
Knowledge Management at VDOT

• PPTA Lessons Learned
• Outcomes
• Lessons Learned, Best Practices, Updated PP
• PPTAs increasingly important
• Large dollar sizes, increasing interest, high
  visibility, VDOT still responsible for result.
  New contracting tool.
• Developing process to identify LL, make them
  accessible, review and determine whether PP need
  to be revisedclosed loop process.
• Current Status
• Feedback process developed
• Identifying Lessons Learned
• Have quarterly meeting to complete feedback

3
Knowledge Management at VDOT

• Knowledge Repository Lessons Learned
• integrates lessons learned across the agency
• uses consistent indexing terms for accessibility
• Outcome
• Agency-wide site is open and under continued
  development

4
Knowledge Management at VDOT
5
Knowledge Management at VDOT
6
Knowledge Management at VDOT

• Assessment

7
Knowledge Management at VDOT

• FY 2006 Activities Assessment
• Executive summary
• Appendix 1 Products delivered from Knowledge
  Management projects
• Selected products now in development
• Appendix 2 Customer evaluations
• Appendix 3 Communities of practice, knowledge
  mapping projects, lesson-learned projects and
  other special projects
• Appendix 4 External interest in VDOTs Knowledge
  Management

8
Knowledge Management at VDOT
9
Knowledge Management at VDOT
10
Knowledge Management at VDOT
11
Knowledge Management at VDOT
I cant stress enough how much this process has
helped (our) division. It has proven the
efficiency in sharing resources statewide it
has allowed me to keep our staff fully employed.
Another bonus especially given the broadly
varying viewpoints and opinions within our group,
is the tremendous collaborative effort that we
have achieved. I have seen the notion of turf
protection fade away. Quote from participant in
Right of Way and Utilities resource allocation
and strategic planning group
I believe KM is an extremely effective tool to
highlight the needs of VDOT and to effect
change. Quote from participant in Construction
Quality Managers group
This documentation for the Highway Performance
Monitoring System program should have been done
years ago. (Now) VDOT knows what needs to be
done and how to fulfill the requirements by FHWA
and Congress. Quote from participant in HPMS
workload assessment group
The "Smart Traffic Centers core function study"
has been a highlight in my 25-plus year career
at VDOT (Before the study), there had been very
few opportunities for me and my peers to meet
one-on-one, or as an organized groupit's not as
if we can just walk down the hall or "pop" in on
one anotheras a direct result, we will continue
to meet on a bi-monthly basis. I truly enjoy,
and always look forward to our meetings! Quote
from participant in Smart Traffic Centers group
12
Knowledge Management at VDOT
13
Knowledge Management at VDOT
14
Knowledge Management at VDOT

• For more information
• Maureen.Hammer_at_VDOT.virginia.gov
• 434-293-1987

15
(No Transcript)