User Participation Index

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User Participation Index
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Concepts

• Participation
• vs.
• Influence (impact)

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Why participation/influence?

• Increased independence and welfare for the
  service users
• Empowerment
• Better match between support/services and needs
• Better relations between staff and service users
• Improved working environment
• More effective use of resources

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Influence on what decisions?

• Alcohol
• Drugs
• Expulsion
• Visitors
• Bedtimes
• Common rooms
• Clothing
• Television
• Computer
• Curfew
• Medicine

• Common rooms
• Private rooms
• Common activties
• Help and support
• Staff
• Rules
• Opholdsplaner
• Food
• Budget

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How did we develop it?
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What does the index do?

• It measures the level of - and informs the
  development of - user influence in shelters
  etcetera
• It shows the difference between how much
  influence users have, and how much influence is
  wanted
• It shows the difference of opinions and wants
  between staff, management, and users regarding
  user influence

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What does it look like?

• How much influence do you have on hiring new
  staff?
• How much influence would you like to have on
  hiring new staff?

• How much influence do you think the users have on
  hiring new staff?
• How much influence would you like the users to
  have on hiring new staff?

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How to read the results