Virtual collaboration Livelink, OpenText

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Virtual collaboration Livelink,
OpenText
Markku KemppainenTCISU18 August 2004
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Features

• A website is made available for a team (roles
  coordinator, member, guest)
• Document management
• formats, versions, audit trail, search
• E-mail notifications
• Discussion forums
• Web or e-mail interface
• (Real time meetings - MeetingZone)

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Licenses
Each user needs to have a license
306 one time, 20 maintenance p.a Licenses
can be reused, accounting for active users have
to be maintained. TC pays the
licenses, at the moment 200 licenses have
been purchased. It has been proposed
to use the Global Project to
fund the licenses
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User registration
User-id the same as for TCPRIDE and other TC
applications. It is recommended that the same
password is used for all TC services. There is
no way to force the same password from the system
side at the moment. Coordinator should request
the users to be registered as well as to request
a user to removed from a group. If a user is not
active in any group he/she will be removed.
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Creation of collaborative site
List of users - registration Design for the
home page Design for the document folder
structure Announcement to Members with
instructions
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Most important functions
View, download, search documents Add a
document Create a new version of a
document Start and respond to a discussion
item Create a folder
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Training
QuickStart for Users Livelink Knowledge
Fundamentals course (101) OpenText website
http//www.opentext.net/ TC Instructions for
users TC Instructions for coordinators
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Support
TC Help Line e-mail  TC.HELPLINE_at_iaea.org phone
  43 (1) 2600 22450 Fax  [phone]
29500  The telephone support service is
available between 8 am. and 6 pm Central
European time. Technical expert Sergio Pines
Martin E-mail s.pines-martin_at_iaea.org Telephone
43 (1) 2600 22407 User registration Vadim
Byssiouk E-mail v.byssiouk_at_iaea.org Telephone
43 (1) 2600 26017
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Livelink demo

• http//partners.iaea.org/livelink/livelink.exe
• www.opentext.net/images/screenshots/llmeetingzone_
  big.gif

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Applications

• ARCAL national coordinators 2 years
• ENO project
• Air Pollution thematic plan
• Country Programme Profile - Bangladesh
• Europe section meeting
• Legal expert group for nuclear liabilities

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Experiences from projects
Well managed and structured document
repository Replaces partially e-mail
communication, contact information
up-to-date Easy to learn, but still an effort, a
new way of working, many are used to and prefer
e-mail. Log-in with user-ids and passwords extra
step Active moderator
important Useful when collaboration around
documents Long term collaboration
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continues

• Attractive home page
• Simple use with instructions for the team
• How to have substantive discussions and avoid
  trivialities dont replace e-mail fully
• Difficulties to access the system and download
  documents from some countries