Kern Community College District Balanced Scorecard

1
Kern Community College District Balanced
Scorecard

• Presentation to the Board of Trustees
• Dec 13, 2007

2
What is a Balanced Scorecard?

• A strategic performance measurement and
  management system
• A communications tool
• A visual display of the most important
  information needed to achieve the institutions
  objectives
• Aligns with the strategic plan, vision, mission,
  and goals

3
Components of a Scorecard

• Every indicator has
• Actual results (for the past few years)
• Target or benchmark
• Signal values (green, yellow, red)
• A balanced scorecard has a mix of
• Leading and lagging indicators
• Based on both volume and rates
• Categories Access, Success, Revenue

4
Student Access Indicators

• 1 Annual Student Headcount
• 2 High School Enrollment Yield
• 3 Adult/Student Participation Rate
• 4 Percent of Financial Aid Recipients

5
High School Enrollment Yield

• See report on the District IR webpage

• Show Scorecard Indicator explanation

6
Student Success Indicators

• 5-8 Course Success Rates
• 9 Fall Persistence Rates
• 10-12 Basic Skills Success
• 13-16 Transfer Rates
• 17-18 Transfer Volume
• 20-21 Awards and Completion

7
Course Success Indicators
8
Other Success Indicators
Indicator 8 shows the ratio of Online Course
Success rates (shown in 7) to All Courses (shown
in 5). The target is set to one because if the
two rates are equal, the result will be 1.00.
Indicator 9 shows the percent of first-time
students who earned a minimum of six units in the
fall term and then enrolled anywhere in the CCC
system the following fall semester. Benchmarks
are based on the ARCC 2007 peer group average.
9
Basic Skills Indicators
Indicator 10 shows the percent of students making
progress of at least one level within basic
skills courses from ARCC 2007.
Indicator 11 shows the Basic Skills course
success rate from ARCC 2007.
Indicator 12 is a ratio of Basic Skills course
success rates to All Courses for the three years
provided (see 8).
10
Transfer Rate Indicators
11
Volume Transfer Completion
12
Revenue Indicators

• Percent of FTES targets for the year (21) and for
  the current term (22).
• Productivity ratio (FTES per FTEF) targets for
  the year (23) and current term (24).

13
FTES Revenue Indicators
14
Productivity Revenue Indicators
15
Accountability Indicators

• Six measures are based on the Accountability
  Reporting for Community Colleges (ARCC 2007)
• 3 Adult/Student Participation Rate
• 9 Fall Persistence Rate
• 10 Basic Skills Improvement Rate
• 11 Basic Skills Course Success Rate
• 13 Transfer Directed Rate
• 14 Transfer Rate

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Next Steps and beyond

• Start using the scorecard with decision makers,
  stakeholders and constituent groups
• Refine and revise current indicators
• Develop new indicators

17
Next Steps and beyond

• Develop new indicators for
• Student support services
• Communication, trust, and employee satisfaction
• District wide efficiency measures
• That are aligned with the strategic plan, vision,
  mission, and goals.

18
Thank You

• Marc Beam
• Director, Institutional Research
• Kern Community College District