Frequently Asked Questions

1
Frequently Asked Questions
2
Frequently Asked Questions(Licensing and
Software Delivery)

• When will bases be able to receive the updated
  software?
• Software is available as needed now. Contact
  SSG/DO (AF-MSELA_at_gunter.af.mil) Distribution
  process to be setup by Sep 04.
• When will bases receive the media for newer
  releases?
• SSG will distribute the media to the bases for
  the core products by Sep 04. SSG can ship
  earlier if needed.
• Are these licenses for the most recent versions?
• Yes. But prior supported versions can be used.
• Are licenses transferable to another MAJCOM?
• Yes. All licenses are transferable within the
  USAF. Procedures will need to be established.

3
Frequently Asked Questions(Licensing and
Software Delivery)

• AFMC, ANG, GCSS, and CITS had special provisions
  or non core products in their legacy agreements
  for products such as Project, Visio and others.
  What about these?
• These special provisions will be rolled into this
  agreement and those terms will be honored under
  this agreement.
• What if there are other MS Licenses that we need
  for software we may not use now but will use in
  the future? Do we procure via this contract or
  do we have to procure separately?
• Procure from this contract.

4
Questions

• When I purchase additional Core Server or Mission
  Unique License plus SA products with amortized
  payments, am I obligating the government for more
  than one year of funding?
• No, when products are amortized using this
  program the payment for each of the out years is
  an option which the government may choose not to
  exercise (see Section 8, entitled Term and
  Termination, in Microsofts Lot Purchase
  Agreement) however, the SA pricing provided will
  cover the customer until the end of the AF-wide
  EA (June 2010).
• These LOTS can be individually exercised by
  individual MAJCOMS
• Can I purchase License-only products?
• No, not as a part of this EA, but License-only
  requirements can be purchased from other ESI
  agreement resellers to include Dell. If purchased
  from Dell, they will be tracked separately by
  Dell through their DoD ESI Select Agreement.
• Dell is offering a License plus 24 months of
  Software Assurance that will be sold as a Dell
  Only pricing option not reflective of any
  Microsoft Policy
• Will my pricing be better than what I can
  purchase outside of this contract?
• The products on this contract are very
  aggressively priced and compare favorably with
  current DoD ESI EA pricing.

5
Questions

• Will Microsoft allow renewal for SA expired past
  30 days?
• SA expiration amnesty is not a Microsoft
  Corporation policy, but Microsoft can consider
  amnesty on a case-by-case basis taking into
  consideration any special circumstances
  surrounding each case.
• Does our core desktop include InfoPath?
• Yes, InfoPath is a component of Microsoft Office
  Professional Enterprise Edition 2003 which is the
  version of Office Pro 2003 included in your EA.
• If I have a Macintosh can I get Office Pro for
  the Mac?
• If your Mac was included in the initial Air
  Force-wide EA qualified desktop count then you
  are entitled to load Office Pro for Mac on your
  Macintosh.  Also if your organization is planning
  to include your Mac during the three year desktop
  true-up you may also load Office Pro for Mac on
  your Macintosh.
• How do I add additional desktops to this EA?
• Through the true-up process, you may load the
  Core desktop software on any new desktops as soon
  as the need arises, then true-up at the time of
  the 3rd anniversary of the contract or as soon as
  an Air Force Asset Management System program is
  put in place (whichever occurs first). In the
  case of the Joint Combatant Commands and DOD
  Agency, they may also load their core desktop
  software on any new desktop as the need arises,
  but their true-up period fore the desktop core
  software occurs on each anniversary date of the
  Air Force-wide EA.