Document Workflow Management Solutions | DocuWare by Ricoh Canada

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Enterprise Content Management Workflow
Services Manage, process, store, and optimize
documents and other forms of content
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Introduction To be successful in todays digital
world, customers need quick access to content for
social interactions and collaboration. Our
Enterprise Content Management Document Workflow
Management services make it easy to keep data
movingwhether working from hard copies or
electronic filesand manage your important
information. With a variety of onsite services
and cloud solutions, we can help you optimize
your content management processes while
controlling costs.

Ensure smooth workflows while reducing lost or
inaccurate information Going digital increases
productivity and decreases paper documents and
work time Manage, process, store, and optimize
documents and other forms of content

Enterprise Content Management Workflow Services

Advanced Document Capture Enterprise Content
Management Forms Management Web Content Management
Copyright 2020 Ricoh Canada , Inc. All rights
reserved.
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Advanced Document Capture Services
Ricohs Advanced Document Capture services
convert hard copy documents into a digital format
making them secure, accessible and easily
transportable. With Advanced Document Capture
services, we identify the best ways to manage
paper and digital information. We then provide a
solution that captures and automates the
classification of the information through
best-of-breed OCR, indexing, extraction and
workflow technologies which route the information
to ensure it is distributed to the right person,
at the right time, in the right place and form,
whether it is in a particular file format, an
email, paper based, or even fax.
Benefits

Maximize throughput using batch scanning
processes Ensure high-capture quality and image
correction Route documents into line of business
systems and/or back-end data repositories with
high-capacity conversion and routing Increase
accuracy and consistency with focused resources
and specialization Improve compliance with
centralized management and audit trails

Copyright 2020 Ricoh Canada , Inc. All rights
reserved.
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Enterprise Content Management Services
Enterprise Content Management solutions and ECM
services are the process of storing, retrieving,
archiving, auditing, and processing digital files
for improved access, control security. With the
right ECM strategy, information flows throughout
the organization based on what it is, who needs
to access it and for how long. By giving
employees quick access to transaction records,
customers can improve customer service.
They can also easily set up automatic
workflowssuch as accounting processesor archive
documents for compliance. ECM encompasses Document
Management Solutions and Analytics
Integration Solutions needed to manage documents
throughout their lifecycle, unlock knowledge,
reveal key insights and make information work.
Workplan
Capture Solutions
Enterprise Content
Improved Security Access Workflow
Consulting / Analysis
Backfile Conversion Services
Management Systems
Business Process
Consulting
Output Assessment
Copyright 2020 Ricoh Canada , Inc. All rights
reserved.
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Enterprise Content Management Services
Benefits
Provide immediate access to your information

We take your unstructured data in multiple
formats and organize it so that its accessible
and searchableso your information gets where it
needs to go
Equip yourself to better meet compliance
requirements

Data security tools can help keep internal
information in the right hands. Use tools such
as Secure Sockets Layer (SSL) for web
transmission and built-in encryption/decryption
processes for individual files
Enable fast, reliable document delivery

With a document data repository as part of your
technology infrastructure, you can reduce
information bottlenecks and their impact on your
organizations workflow
Copyright 2020 Ricoh Canada , Inc. All rights
reserved.
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Forms Management Services
Benefits
Creating electronic forms has traditionally
required extensive programming knowledge.
Customers dont have the time, resources or
experience to code or configure eForms. Ricohs
eForms solutions enables them to automate eForm
processes for simpler data capture and
improve customer service with faster information
processing all while reducing costs and taking
charge of the environmental impact. When our
customers people and data can come together for
hassle-free form processes, work style innovation
can begin.
Gather your data quickly and accurately

eForms take advantage of tablets and other mobile
devices by allowing you to sign documents on the
go with your finger, signature pad or user
authentication. Use convenient and expedited
signature delivery to improve your workflow. You
can also use reporting features to track
electronically signed forms, providing the right
information to those who need it quickly.
Design your forms easily with no programming
experience required

Our Intelligent Forms Creation software does the
hard work for you, behind the scenes. With
features like drag-and-drop data fields and PDF
import capabilities at your disposal, designing
a new eForm is intuitive and easy to learn.
Replace redundant, error-prone data entry
processes with automated workflows while
eliminating costs of purchasing and storing
pre-printed forms

We replace legacy paper forms with digital forms
to drive efficiency. Information from your
pre-existing hard copy forms can be used to
create eForm templateswith the exact same
formatting. Auto-populate sections to help
reduce the learning curve, so your people and
your customers can embrace a digital workflow
quickly and with minimal disruption to what they
already know.
Copyright 2020 Ricoh Canada , Inc. All rights
reserved.
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Web Content Management Services
Ricohs Web Content Management services enable
organizations to more rapidly and effectively
implement profit-oriented digital marketing
through their customer-facing web presence. By
increasing marketing automation through Sitecore
analytics, organizations taking advantage of the
service are able to create a more personalized
experience for site visitors which lead to better
information and overall results.
Support Maintenance Upgrades
User Experience Design
Improved retention Less customer attrition
Designed to maximize Sitecore
Improved powerful offering Secure and protected
data
Ricohs Web Content Management services enable
users to place commonly used forms into an easy
to fill out web form or electronic format for
easy ingesting of data into various lines of
business, ECM or databases.
Sitecore Specialized Hosting
Digital Marketing Strategy
Flexible to manage exponential growth Secure and
protected data
Increased conversion rates Improved
interoperability
Core CMS Implementation
Improved
Information Architecture
customer- unique experience
Improved ability to cross-sell Easy to update
for marketing departments
Surprise and delight customers Adaptable to
increase profitability
Copyright 2020 Ricoh Canada , Inc. All rights
reserved.
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Web Content Management Services
Benefits
Build better customer relationships with
personalized experiences

With the right platform and the right
implementation, you can automate digital web
marketing to build personalized relationships,
sell more and better serve your customers.
Shorten your time to market for content

With Ricoh as your partner, marketing teams can
enjoy shorter content updating cycles and easily
create campaigns and test messagingwithout
having to depend on IT or an engineer to get
things done.
Analyze, test, refine and improve your ROI

If you already have a Sitecore-powered website
that is underserved by your current vendor,
Ricoh expertise can help you unlock its
potentialgiving you a solid foundation to tap
into modern marketing.
Handle your projects from the ground up Ricohs
Web Content Services provide an end-to-end
solutionfrom strategy
consulting to design, development, hosting and
ongoing services such as training and support.
Take over support of existing sites

Our Web Content Services team has experience
integrating Sitecore with a variety of
applicationssuch as Salesforce, Cumulus,
Microsoft CRM, Digital River, Google Search
Appliance and more.
Copyright 2020 Ricoh Canada , Inc. All rights
reserved.
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About Ricoh
Ricoh is empowering digital workplaces using
innovative technologies and services enabling
individuals to work smarter.
We help businesses of any shape and size connect
their workforce by enabling teams to work
remotely and keep business running as normal,
even at times of disruption. Ricohs end-to-end
remote working solutions can be deployed quickly,
securely and at a scale to meet your business
needs.
With 80 years experience developing the
technology that shapes how people work, Ricoh is
the ideal partner to support your business with
remote working solutions. Headquartered in
Tokyo, Ricoh Group operates in approximately 200
countries and regions. In the financial year
ended March 2019, Ricoh Group had worldwide sales
of 2,013 billion yen (approx. 18.1 billion USD).
Enterprise Content Management Workflow Services
Focused on everything we do to help customers
manage, process, store, and optimize documents
and other forms of content.
Advanced Document Capture Enterprise Content
Management Forms Management Web Content Management
For more information, contact your Ricoh Sales
Representative.
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Copyright 2020 Ricoh Canada, Inc. All rights
reserved.