Optimizing Quality Management with Oracle QM Cloud – NexInfo Webinar

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Streamline Your Quality Process Using Oracle
Fusion Quality Management Cloud Presented By
Rahul Phatak, Senior Technology Leader Oracle
Cloud Expert, NexInfo Melody Benabou, Regional
Sales Manager, NexInfo
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Todays Journey

• Use Case on how a customer implemented Oracle
  Fusion Quality management to improve and relieve
  the pain points in Manufacturing and receiving
  operations
• Siloed Quality processes out of the system
• Cost of quality issues
• Process delays
• Lot of Rework
• Lack of Centralized repository of quality
  characteristics
• Manual Inspection plans with no automated
  sampling
• Not all the characteristics specified on the
  inspection plan were measured
• Socialize and collaborate on Quality Issues
• Lack of Reporting on Quality Issues
• No integration with 3rd party systems for Quality
  measurements
• Overview of Oracle Fusion Quality Management and
  implementation of Quality inspection management
  for Inline Receiving and WIP Inspections for
  customers business processes.
• QA
• Please submit questions using the Questions
  option on the GoToWebinar panel

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(No Transcript)
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Overview of Oracle Quality Management Cloud
A unified
platform
enabling
quality visibility,
collaboration, and execution
x NON- CONFORMANCE
INSPECTION RESULTS
INSPECTION PLANS
ITEM DEFINITION
CORRECTIVE ACTION
DESIGN FOR QUALITY
CLOSED LOOP QUALITY MANAGEMENT
Define
Id
A
Correct
Identify
nnalyze
Product Development
Product Information Management
Logistics
Manufacturing
Quality Management
Define Inspection Plans
Enter Inspection Results
Identify Quality Issues
Implement Corrective Preventative Actions
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Key Business Objects of Quality Inspection
Management
Quality Inspection Level
Describes how much to sample and how often
inspections should be performed
Describes the properties, measurements, or tests
that define an item or process
Quality Inspection Characteristic
Defines the data to collect, where and when to
collect it
Quality Inspection Plan
Represents the information business process
or
measurements
collected
as
part
of
performing
a
Quality Inspection
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Customer Designed Their Processes for Quality
Inspection-Related
Setups
Design Item
Define Item and Specs

Define item attributes and their specification
values
Define Inspection Plan
Product Design Engineer

Define plans for different item/category,
supplier, or process requirements and inspection
levels List inspection characteristics and their
specification limits/targets Leverage item
attributes as inspection characteristics Define
inspection criteria for receiving, WIP,
and inventory

INSPECTION PLAN Define
Define Define Inspection
Inspection Inspection Plan
Plan
Plan Details Specs
Criteria Define Inspection
Inspection Levels
Character-

Quality Engineer
Define Inspection Level

Reduce inspection frequency based on skip
inspection logic Define sampling plan to apply
inspection results of a subset to a whole
population (e.g., reject the sample also rejects
the entire inspection quantity)
Define

istics
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Inspection Levels
An inspection level determines
the relative amount and frequency of inspection.
You
can do the following with inspection
levels Define inspection levels applicable to
inline Receiving inspections Specify if all or
only a percentage of units received should be
inspected (sampling plan) Specify if every
receipt line should be inspected or if some can
be skipped (skip lot plan) Switch inspection
levels associated to Receiving inspection plans
based on quality history
Supplier Item
Velocity Network Devices 110809

4
out
of
10
receipt
lines
rejected


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Customers Use Cases for Quality Inspection

Quality control technique performed on a unit
basis (e.g., the purpose of identifying defects
sample
or
serial
number)
for

Characteristic
data
collected
through
the
UI
by
a
user
Incoming In Process

Final Inspection
Inspection
Inspection
3-step Receiving, Quarantined Inventory
First Production Run, Rework, Material Review
Board, Equipment Monitoring
Finished Goods Inventory
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Customers Business Flows of Quality Inspection
Management
Lets consider the following business flows
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Business Flow 1 Define Item Inspection
Characteristics and Plan
Product Design Engineer Defines Item Attributes.
Quality Engineer Defines Inspection
Characteristics
and
Inspection
Plan
Based
on
Item
Attributes
and
Specifications
Product Design Engineer defines an attribute
group for user-defined attributes and associates
it with an item class, then defines an item and
item specification values for the attributes to
be used in quality inspection
Quality Engineer creates an inspection
characteristic and adds a references to the item
attributes
Quality Engineer creates the inspection plan for
the item and adds inspection characteristics
with quality specification values defaulted from
the item specifications
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Business Flow 2 Define Non-Item Inspection
Characteristic and Plan
Quality Engineer Defines Inspection
Characteristics
and
Inspection
Plan
Independent
of
Item
Attributes
and
Specifications
For E.g Packing material, Tags etc
Quality Engineer creates an inspection
characteristic with the expected values
Quality Engineer creates an inspection plan and
adds inspection characteristics, its
specification values, and inspection criteria
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Business Flow 4 Collect Inline Receiving
Inspection
Results
Receiving
Agent
Enters
Quality
Inspection
Results
at
Receipt
Receiving Agent records the quantity received
System indicates that a quality inspection is
required
Receiving Agent enters inspection results
System determines conformance to specifications
and creates a quality issue for all inspection
result failures
Based upon the inspection results, the Receiving
Agent records the quantity accepted and/or
rejected
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Business Flow 6 Manage Inspection Results
Quality
Engineer
Views
and
Analyzes
Inspection
Results
Quality Engineer searches for the
inspection results based on search criteria
System returns search results for inspection
results
Quality Engineer selects and views
inspection results
System identifies inspection details and
inspection results
Quality Engineer assesses conformance to
specification
Quality Engineer views quality metrics and
analysis
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Landing
Page
Infolets
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Creating an Inspection Plan Details
The Details section allows you to

Maintain inspection plans for items,
item categories, and resources Associate the
inspection level of how much to sample and the
frequency of inspections Maintain multiple
versions of inspection plans Control inspection
plan approval status for use in inspections



Indicate mandatory or optional Copy inspection
plans to other
inspection plans organizations
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Creating an Inspection Plan Specifications
The Specifications section allows you to

Specify list of characteristic values to
be collected during inspection Pull in values
from the item definition if a characteristic is
mapped to item attributes


Specify the collected
sequence
in
which
the
data
is
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Creating an Inspection Plan Criteria
The Criteria section allows you to specify under
what conditions the inspection plan is applicable.

For different types of inspection different
criteria apply
plans,
No criteria can be specified
for
Resource
inspection
plans
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Inspection Plans Examples Incoming Inspection
The
following
examples
illustrate
how
inspection
plans
can
be
set
up
for
incoming
inspection
Receiving
Inventory
Inspection Plan Type Details Inspection
Level Optional Inspection Plan Inspection
Criteria Use cases
Receiving
Inventory
Item
Item Item Catalog
Item Catalog
100 inspection
100 inspection User-defined (e.g., Level
I Reduced)
No
Yes
Document Type (e.g., PO, TO,
Subinventory (e.g., Quarantine) In-transit
shipment, RMA) Locator
Supplier Supplier Site Source Organization
Inline receiving inspection for Tier 1
Ad-hoc inspection of quarantined suppliers of a
catalog of components material due to
in-transit damage
3 - 22
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Incoming Inspections
Flows
Before Before
After 3-Step Receiving with Inspection Plan
Process Flow Receipt Routing Receiving Parameter
for Inventory Organization How Inspection is
Recorded Suitable Use Cases
Receive gt Putaway gt Inspect Receive gt
Inspect gt Putaway
Receive gt Inspect gt Putaway
Standard
Inspection Required
Inspection Required
N/A
Use Inspection Plan No
Use Inspection Plan Yes
Create Inspection in Inventory Inspect Line
and Accept and/or Reject
Inspect Line, Enter Quality Results, Accept
and/or Reject
High volume receiving Visual
inspection Immediate receipt acknowledgement
Unordered receipts
Detailed data collection Skip lot/sampling
inspection
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In Process Inspections Flows
There
are
inline
and
ad-hoc
flows
for
capturing
the
quality
of
production.
Before
Complete with Mandatory Complete with
Optional Inspection Plan
Inspection Plan
Process Flow How Inspection is Recorded Use Cases
Quick Complete or Complete with Details gt
Complete into Inventory
Quick Complete or Complete Quick Complete or
Complete with Details gt Inspect Work with
Details gt Inspect Work Order Operation gt Complete
Order Operation Operation
Complete (Accept), Reject, and Scrap Quantities
Enter Inspection Results then Complete
(Accept), Reject, Complete (Accept), Reject,
and Scrap Quantities then and Scrap Quantities
Enter Inspection Results
High volume production End of the line
inspection
Inline inspection at
Post-production quality data operation
collection Test
operation Ad-hoc,
random inspection Re-inspection of reject/rework
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Inspection
Plans
Example

Final
Inspection
Inventory
100 inspection
Yes
Subinventory (e.g., Shipping) Locator
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Customer used OSN to collaborate on Quality
within departments

Collaborate with the Product Design Engineer in
aligning changes in item specification values
with quality specifications in an inspection
plan Notify the Production Supervisor about
critical defects that impact on-going production

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Internal and
External
Integration Points for Inspection
Collect
Inspection Results
Quality Management Systems
Product Development and Product Hub
Items Organizations Subinventories Locators
REST Services
Mobile Data Collection
Suppliers
Supply Network Model
Receipts Work Orders Resources
OTBI
Analytics and Reporting Tools
Inventory and Manufacturing
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Oracle Quality Inspection Management
Cloud
Subject
Areas
Quality Inspection Results Real Time
Subject
Area

Event Dispositions Dimension Result Evaluations
Dimension Sample Results Dimension
Characteristics Dimension Samples Dimension
Inspection Inspection Inspection
Events Dimension Plans Dimension Levels Dimension
Item Dimension
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Oracle Quality Inspection Management
Cloud
Subject
Areas
Quality Inspection Results Real Time Subject
Area

Item Category Dimension Inventory Organization
Dimension Locator Dimension Subinventory
Dimension Work Order Dimension
Work Order Operation Supplier Dimension Resource
Dimension
Dimension
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ABOUT US
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Who Is NexInfo?

• SUMMARY
• Consulting company focused on helping clients
  achieve Operational Excellence via an optimal
  blend of Business Process Software consulting
  services
• Deep domain expertise, including Integrated
  Business Planning (IBP/SOP), Enterprise Resource
  Planning (ERP), Product Lifecycle Management
  (PLM), Customer Relationship Management (CRM),
  Enterprise Performance Management (EPM), Human
  Capital Management (HCM), Predictive Data
  Analytics, Security, Business Transformations
  Cloud Connectors for Hybrid Cloud Solution.
• Founded in 1999 and managed by computer industry
  business process professionals
• Clients include emerging companies and Fortune
  1000 corporations
• Recognized in the industry, including features in
  Gartner Reports, The Silicon Review (50 Smartest
  Companies of the Year 2016 and 10 Fastest Growing
  Oracle Solution Providers 2017), and CIO Review
  (100 Most Promising Oracle Solution Providers
  2015)
• PARTNERS
• CORPORATE INFO
• HQ in Orange County, CA with offices in Redmond,
  WA, Chicago, IL, Bridgewater, NJ, Dublin,
  Ireland, Chennai Bangalore, India
• Operations across the United States, Europe
  (Ireland, UK, Switzerland, Belgium) India

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