Trucking Dispatcher Duties & Responsibilities

1
Trucking Dispatcher Duties Responsibilities
The transportation industry relies on truck
drivers to move freight, but theyre not the only
ones responsible for getting goods safely from
one point to another. Trucking dispatchers play a
vital role in the trucking industry and are in
high demand. If youre interested in joining the
trucking industry as a dispatcher, here are some
of your duties and responsibilities would
be. Schedule Deliveries Pickups The primary
responsibility of a trucking dispatcher is to
arrange the delivery and pick up of freight. This
means communicating with customers to arrange
times for shipments and schedule deliveries. In
addition to simply scheduling, dispatchers also
must create routes and be available to make
changes throughout the day as situations
arise. Keep Records The trucking industry is
heavily regulated, which means that record
keeping is extremely important. Trucking
dispatchers are responsible for creating shipping
and dispatch records. These documents keep track
of dispatched calls, driver routes, delivery and
pick up schedules, and truck repairs and
maintenance. Dispatchers also must ensure that
drivers are keeping accurate records as well.
2
Identify Issues and Propose Solutions Dispatchers
have a fast-paced job. In addition to
scheduling, trucking dispatchers have to identify
any problems that may impede trips and come up
with solutions. This means tracking weather,
traffic issues, warehouse delays, and any other
problems that may arise. When issues come up,
its up to dispatchers to create alternative
routes or brainstorm other solutions. Generate
Necessary Documents There is a lot of paperwork
in the trucking industry. It is often up to
trucking dispatchers to manage billing and
invoicing. They are also responsible for ensuring
drivers have all of the proper documents and
permits theyll need to complete trips. These
documents are especially important if goods are
being transported across borders, or if the
freight is hazardous or contains
livestock. Interested in joining the trucking
industry as a Trucking Dispatch
Specialist? AVAAL offers a comprehensive
trucking dispatch course that will prepare you
for this role with hands-on experience and
in-depth knowledge. Learn more about our upcoming
course dates or enroll today.