"WhatsApp Business API: A Comprehensive Guide"

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WHATSAPP BUSINESS API
SPACEEDGE TECHNOLOGY
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PRESENTATION SUMMARY
TOPICS COVERED TODAY
WHAT IS WHATSAPP BUSINESS, AND HOW DOES IT
WORK? APPLI CATI ON PROGRAMMING INTERFACE
(API) BUSI NESS API HOW DOES WHATSAPP BUSINESS
FROM WHATSAPP BUSINESS API? WHY US?
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WHAT IS WHATSAPP BUSINESS, AND HOW DOES IT WORK?
WhatsApp Business is a platform created by the
WhatsApp team that is primarily targeted at small
and medium businesses. Because standard WhatsApp
lacks the functionally
.

• that businesses want, the WhatsApp Business app
  can assist them in effectively hosting themselves
  on the platform.
• You can now utilize the new app to show off your
  product catalogs, generate leads, send vital
  notifications, gather comments, and provide
  customer service to your users.
• Consider your WhatsApp Business Account to be a
  limited-featured live chat tool. You can also use
  away messages to inform your consumers that
  you'll be away for a while and will contact them
  again soon

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WHAT IS AN APPLICATION PROGRAMMING INTERFACE
(API)?
The term "API" stands for "Application
Programming Interface." An API allows you to link
different platforms. It enables the integration
of two sets of software. To put it another way,
an API allows two or more programs to communicate
with one another. Let's have a look at an
example. If you're planning a trip to the
Mauritius islands and need to book a hotel room,
you'll head to Trivago. API makes it possible to
access Trivago's website and make a
reservation. As a result, an API allows the
platforms to communicate with one another.
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WHAT IS WHATSAPP BUSINESS API?
WhatsApp built the WhatsApp Business API to make
it easier for larger companies to manage and
communicate with their larger consumer base.
While WhatsApp Business performed the job, it
only allowed larger companies to have two active
sessions at a time. This hampered connectivity
because they couldn't contact the majority of
their consumers using the basic WhatsApp
Business app.
Because manually responding to and
communicating with clients at scale is
unfeasible, the WhatsApp Business API allows you
to automate your conversations and send bulk
notifications.
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How WhatsApp Business from WhatsApp Business API?
SIZE OF THE ORGANISATION

• NUMBER OF ALLOWED USERS
• WhatsApp Business Max 2 live user sessions
  allowed, need to manually respond
• WhatsApp Business API Unlimited users can be
  catered to at once, automating and sending bulk
  notifications.

WhatsApp Business Ideal for small businesses
looking to serve a relatively smaller circle of
customers. WhatsApp Business API Great for
bigger organizations looking to seamlessly sell
and communicate with a larger audience.
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PRICING
ACCESS
AUTOMATION
WhatsApp Business Downloadable on App Store
and Play Store
WhatsApp Business Free
WhatsApp Business Limited functionality, can
only automate welcome and away messages
WhatsApp Business API Charged per message
sent or template used
WhatsApp Business API Can only be accessed
and set up through third-party
WhatsApp Business API Complete automation
with smart chatbots
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With SPACEEDGE TECHNOLOGY'S APIs, you
may send WhatsApp messages quickly and securely.
With the Programmable Messaging API, you can
integrate WhatsApp with other communication
channels like SMS and MMS, or use the
Conversations API to manage multichannel,
multiparty interactions.
WHY SPACEEDGE
TECHNOLOGY ? SPACEEDGE provides more than
just connectivity, with built-in tools and
software for visual workflows, interactive
buttons, analytics, and template message
management.
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WHY 2500 BUSINESSES ACROSS 52 COUNTRIES
LOVE SPACEEDGE TECHNOLOGY?
SERVICE WORKFLOW
CHAT INTERFACE
INTEGRATION API
KNOWLEDGE
BPA MANAGER
NLP MANAGER
REPOSITORY
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LET THIS INSPIRE US
WHATSAPP API YOUR BUSINESS A PERFECT FIT !
SPACEEDGE TECHNOLOGY
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