Community Cloud-2 | QR Solutions Pvt Ltd

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Community
Cloud-2
www.qrsolutions.in
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Introduction
Community Cloud is an online social platform that
enables companies to connect customers,
partners, and employees with each other and the
data and records they need to get work done.
This next- generation portal combines the real-
time collaboration of Chatter with the ability
to share any file, data, or record anywhere and
on any mobile device. Community Cloud allows you
to streamline key business processes and extend
them across offices and departments, and
outward to customers and partners. So everyone
in your business ecosystem can service
customers more effectively, close deals faster,
and get work done in real- time.
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What can we do with Community Cloud?
We can build communities to gain deeper
relationships with customers or provide better
service by enabling customers to find
information and assist each other online. Or
you can connect your external channel
partners, agents, or brokers to reduce friction
and accelerate deals. And you can empower
employees to connect and collaborate wherever
business takes them. Because Community Cloud is
built on the Salesforce platform, you can
connect any third- party system or data directly
into the community. Your organization gains the
flexibility to easily create multiple communities
for whatever use case your business demands.
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How is Chatter different from Community Cloud
Chatter is the social layer that goes across all
Salesforce s products. A company can also use
Chatter to create an internal social network
across their organization. Chatter provides a
forum that allows anyone to share insights,
propose ideas, connect teams, and provide direct
feedback instantly. Community Cloud allows
companies to create branded sites that connect
customers, partners, and employees with experts
and information and each other. As with
other Salesforce products, Chatter is the
social layer in each community, which can be
enabled to enhance personal interaction and
direct collaboration among members.
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Migrate any Community to Salesforce
Yes. Salesforce can help you successfully deploy
a community that is on a non- Salesforce portal,
or even another community platform. We can also
connect you with Salesforce partners who can help
make the process easier. Some Interesting
Features of Community Cloud Business integration
allows connection and integration of data from
third- party resources and devices Personalizatio
n works to build a personalization approach with
partners and customers Branding provides some in-
built templates and themes The mobile feature help
s you get information anytime from any device
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Thank You
WEBSITE www.qrsolutions.in EMAIL sales_at_qrsolution
s.in PHONE [phone]