American Express login is not working

1
AMERICAN EXPRESS LOGIN NOT WORKING
TIM PAINE
Fix Errors I Quick Steps
2
HOW TO TROUBLESHOOT AMERICAN EXPRESS LOGIN
PROBLEMS

• If you're having trouble logging into your
  American Express account, here are a few
  troubleshooting tips to get you started.
• First, make sure you're using the latest browser
  and operating system.
• If you're using a computer at work, make sure
  your network is secure and that your browser is
  updated.
• If you're using a phone or tablet, make sure
  you're connected to the internet and that your
  device is updated.
• If you're using a different browser or device,
  make sure you're using the most up-to-date
  version of American Express' login page.
• If you're still having trouble, reach out to
  customer service for help.

3
HERE ARE SOME STEPS
Step 1 Check your internet connection If you're
experiencing problems logging in to your American
Express account, there are a few things you can
do to troubleshoot the issue. First, make sure
that your internet connection is working
properly. If you're still having problems, try
logging in using a different browser or device.
If that doesn't work, try resetting your
password. If you still can't get into your
account, please reach out to customer
service. Step 2 Make sure you have the latest
version of the American Express Login App If
you're having trouble logging in to your American
Express account, make sure you have the latest
version of the American Express Login App. We've
had reports of users not being able to log in
because of an iOS or Android update. You can
check to see if you have the latest version by
going to the App Store or Google Play Store and
looking for the American Express Login app. If
it's updated, install it and try logging in
again. If you still have trouble, please contact
customer service.
4
HERE ARE SOME STEPS
Step 3 Clear your browsers cache If youre
having trouble logging into your American Express
account, clearing your browsers cache may
help. Step 1 Open your browser and go to
AmericanExpress.com. Step 2 At the top of the
page, click the three lines in the blue box that
says Login. Step 3 Type in your password and
click Log In. If you still cant log in, please
email us at help_at_americanexpress.com and well
help get you sorted out. Step 4 Contact
American Express customer support If you're
having trouble logging in to your American
Express account, be sure to contact customer
support. They may be able to help you out.
5
RECOVER YOUR FORGOTTEN AMEX PASSWORD
6
RECOVER YOUR FORGOTTEN AMEX PASSWORD
If you want to Recover your forgotten Amex
password of your American Express account, there
are some tips you can follow to try and fix the
issue. First, make sure that you're using the
same email address and password that you use to
sign in to your account on other websites. If
you've forgotten your password, you can also try
resetting it by visiting amex.com/passwordreset. I
f you're still having trouble logging in, you can
try resetting your password by calling customer
service. They will ask you some security
questions and then will reset your password for
you. If all of these tips fail to fix the
problem, you can contact American Express
customer service at 1-800-AXC-2677.
7
HERE ARE SOME STEPS
Use a strong password If you are having trouble
logging in to your American Express account, make
sure to use a strong password. This will help
protect your account from unauthorized
access. Enable two-factor authentication Two-fact
or authentication is a great way to protect your
account from unauthorized access. If you havent
already enabled it, you should do so now. To do
this, follow these steps 1. Go to your account
settings. 2. Under Security, select Two-factor
authentication. 3. Click Enable, and enter your
authentication code. 4. You'll now be prompted to
enter your second factor (text message, phone
call, or sign-in via a browser extension). 5. If
you'd like, you can also enable notifications for
new messages and changes to your account. 6.
Click Save to finish. Dont reuse passwords If
you are using the same American Express login on
multiple websites, make sure to change your
password on each site. This is especially
important if you have the same password on
multiple websites that are connected to your
account, like banking sites, email, and social
media sites. If you dont change your password,
your account could be compromised by someone who
finds your login information.
8
HERE ARE SOME STEPS
Keep your device secure Keeping your device
secure is important, especially if you have
important personal information on it. One way to
do this is to use a strong password and sign out
of all your devices when youre done using
them. Another way to keep your device secure is
to use a login for American Express. This will
keep your information safe and you can access
your account from any device. Avoid public Wi-Fi
networks If you're having trouble logging in to
your American Express account using your regular
login credentials, try using a different Wi-Fi
network. You may be connected to a public Wi-Fi
network that's not secure. If you're still having
trouble, please contact customer service. Use
secure browsers If you are having trouble logging
into your American Express account online, make
sure to use a secure browser. Several browsers
have built-in security features that will help
protect your account. For example, using Chrome
will encrypt all of your traffic, meaning that no
one on the internet can intercept and steal your
information. Firefox also has some great security
features, like the ability to create a password
save site and the ability to sign in
automatically with your Google account.
9
THANKS FOR WATCHING
LEARN MORE