Which Hotel Guest Are You?

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Which Hotel Guest Are You? A great guest
experience is the very core of every field and
vertical that falls in the hospitality industry.
When a guest is treated right, hed be the one
marketing for the hotel, returning again as a
loyal customer, while also suggesting the same
to anyone whos looking for a stay in the
particular city or area. Guests are seeking
value for their money, and deserve to be treated
right. Every guest expects to be treated with
polite attention and respect and every hotel
brand has its own way of catering to that. And
just like hotel brands, even guests are of
varied types. Just like youd find budget hotels,
business hotels, resorts, inns, and boutique
hotels, youd also find guests divided into
different categories. Some may be a business
traveller, others may be tourists some may be
nearing retirement age, others may belong to the
millennial or Gen Z category some may come in
as a couple, others may come as families. So,
what kind of guest are you? Lets list down the
different types of guests that come into a hotel,
finding a warm and comfortable stay.
Business traveller Business travellers are those
whove come into the city for work. It may be a
corporate meetup with someone, or an event,
conference, or seminar. These travellers have
nothing much to do with what the city is about,
and what sightseeing options it holds. Theyre
there mostly for work, and have no time to go
sightseeing or exploring the city much. However,
theyd always love to find a nice restaurant or
bar in the vicinity, where they can unwind and
have a good taste of the delicious food and
drinks of the city, after their busy official day.
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And, not to forget, theyre certain that they
want to have a good nights sleep after the
tiring long hours of work, which means they need
a comfortable bed, clean rooms, and decent
in-room amenities. Kingston Hotel is one of the
best hotels in Peenya offering every business
guest just that, just in case youre on a
business trip to the city, and are looking for a
decent place to have a good nights stay. While
most business travellers may be what we describe
here, there could be a few of them whod either
remove some time from their busy schedules, or
extend their stay by a day or two, to explore the
city theyre in. If theyre anything like this,
theyd be no less than our next category of
guests the visitors. Tourist/visitor A tourist
or visitor is one whos specific about taking a
break from their regular lifestyle, and hopping
into the city for a day or more, to enjoy all
that the place has to offer. They have all the
time to explore the town, go sightseeing, and
enjoy all the popular spots and food of the city.
Such guests will most likely be out of their
rooms during the day, exploring the city around.
Theyd come in only for a while to rest between
the breaks they have, mostly during lunch hours
or late evenings. At night, theyd be out again
to experience the night life. Such guests want
to have all the information at their fingertips,
including the best visiting spots, the most
delicious food and drinks around, the finest
shopping destinations, and the things to do.
Also, theyll need a comfortable bed to sleep in
after the exhausting day theyve had, so that
theyre well rested and pumped up for the next
day of adventure. Boomers The retired The
Boomer generation, which comprises of mostly
those whove already retired, when on a
vacation, want to enjoy their life to the
fullest. If theyre on a vacation, and are
booking a hotel, just for pleasure purposes,
theyre likely to have a higher travel budget
than other guest types. Mostly such travellers
always have a planned itinerary, or book a
tourist program when planning on a trip. This
means they already have most of the information
they need at hand. What theyre looking for is
an authentic experience, a welcoming environment
within the hotel, a comfortable stay, and some
nice decent food. They may also look for
relaxing features like pools or spas within the
hotel premises. Millennials/Gen Z The youngsters
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These travellers are the ones who tend to have a
shorter vacation period, since theyre always
trying to balance their work and life. This means
they want to do more in the limited time they
have. They want to explore more and experience
more, within the stipulated time they have.
Theyre looking for unique experiences and for
opportunities to try new things. They want to
focus on authentic cultural and local
experiences of the city they fly to, pulling
together a list of activities and excursion that
encompass all the highlights and attractions of
the town into a small vacation trip. And, when it
comes to the stay, they want an elegant clean
room, with air conditioning and temperature in
control, and high-end scrumptious food. One
thing every hotelier would want to note here is
that such category of guests are more
mobile-savvy, which means theyre searching for
everything online and for them, an online web
presence is absolutely necessary! Couples When a
couple decide on going for a vacation, its more
likely that they want to break off from their
regular boring lifestyle and take some time out
to relax, but even more, spend quality time with
each other. Theyre looking towards a more
personal stay, while enjoying all that theyve
been wanting to for a long time. Some couples
may be more peace-loving, others may be quite
adventurous. Some couples may love exploring the
city throughout the day, others may want to
explore more of the nightlife. Whatever kind of
couple it may be, one thing is for certain
theyre looking for privacy, quality time,
relaxation, and lots of fun. So, theyre looking
for a personal room with complete privacy, 247
in-room amenities, a perfect restaurant to dine
in, and it would be even better if they could
find a spa or sauna within the hotel premises
itself, where they can rejuvenate themselves
before they leave back to their hometown for the
same scheduled lifestyle. Families With
families, there is less of personal space, but
more of bonding. While the couples wouldnt find
private space for themselves, theyd certainly
want to make it a quality vacation for their
kids. They want to provide their kids with all
the fun they wish to have. And, if the family has
any senior citizens along, they want the trip to
be equally comfortable and relaxing for them.
This is when theyre looking for a hotel that
has something for everyone. They want a hotel
that is family-friendly, has a decent and
respectable environment, offers private
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rooms, and 247 in-room amenities. And,
additional amenities like a restaurant, park/garde
n, swimming pool, gaming zone, etc. wont
hurt. No matter what kind of guest you may be,
and with who you may come in, were certain
youre looking for a comfortable and friendly
stay, taking back memories to remember for a
long time! Visit our website https//kingstonhote
lblr.com/