Title: State Of The Art Hotel Computer Systems
1State Of The Art Hotel Computer Systems
2The pandemic has emptied thousands of hotels
around the world, but the hotel industry is
preparing for a strong recovery. At the same
time, the expectations of your hotel guests have
clearly changed. Now, the hotel guest experience
is driven primarily by safety, not price. A
recent study showed 68 of respondents planning
to travel before the vaccine becomes available
said they are willing to pay more to ensure their
safety at a hotel.Â
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4Many hotels also offer guests a wide range of
computer services. Similarly, administrators work
with IT experts and other information technology
experts to ensure the normal operation of the
hotel's computer systems, Internet, and
communication networks.
5Hotel computers have many uses for the staff. The
first is at the reception. These computers have
sophisticated software (PMS). That can perform
all the operations of registration, guest
billing, etc. The most famous is Opera or
Saber. The second restaurant, lounge, or bar
software is aptly named the POS system. And this
system works with PMS to charge guests for meals,
but can also be used as a cashier.
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7Today, a hotel without a computer is like a bank
without a safe. Each automated hotel has its own
PMS, such as CLS, IDS, Fidelio, and HMS. Each
department uses these PMS from the beginning to
the end of the guest cycle. And they create
various reports. They keep guests' A / C, other
records including Front desk, backend, POS, and
door locks.Â
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