How to Request Your Payslip in Singapore

1
How to Request Your Payslip in Singapore
A payslip is an important document that contains
a record of an employee's salary, deductions,
and contributions. It serves as proof of
employment and earnings, which is crucial for
tax purposes, loan applications, and other
financial matters. If you're an employee in
Singapore, it's your right to receive a payslip,
and this article will help you understand the
process of requesting one. The purpose of this
article is to provide a step-by-step guide on how
to request your payslip in Singapore. Whether
you need a copy of your payslip for personal
reasons or for official purposes, this article
will explain the necessary steps and procedures
you need to follow.
2
By the end of this article, you'll have a clear
understanding of your rights, the information
you need to provide, and the different ways you
can make the request. Your Rights to a
Payslip Under the Employment Act of Singapore,
employees are entitled to receive a payslip that
contains specific information, including the
gross and net pay, the itemized breakdown of
deductions, and the total hours worked. The
payslip must be given to the employee within one
working day after the salary is credited to the
employee's account. In Singapore, employers are
required to issue payslips to their employees at
least once a month. If an employee is paid
weekly, the payslip must be issued within one
working day after the end of each week. The
frequency of payslip distribution may vary from
company to company. Still, it is important for
employees to keep track of their payslips to
ensure accuracy and to have a record of their
earnings. Preparing to Request Your
Payslip Before you make a request for your
payslip, it is important to gather all the
necessary information. This may include your
full name, employee number, date of birth, and
the period for which you need the payslip. It
is also helpful to have your contact information,
such as your email address and phone number,
readily available. The next step is to determine
the appropriate person to contact to request
your payslip. This could be your HR
representative, your direct supervisor, or the
finance department. You can find this
information on your company's website, by
speaking with a coworker, or by checking with HR.
3

• Once you have determined the appropriate person
  to contact, it is important to approach them
  professionally and with all the necessary
  information.
• Making the Request
• There are several ways to request your payslip in
  Singapore. These include
• Visit the HR or finance department in person to
  make a request for your payslip. This method is
  ideal if you need to ask questions or have a
  more in-depth discussion about your pay.
• Send an email to the HR or finance department to
  request your payslip. This method is convenient
  and allows you to have a record of your request.
• Call the HR or finance departments to make a
  request for your payslip. This method is ideal
  if you need a quick response or if you have a
  follow-up question.
• When making a request for your payslip, it is
  important to provide all the necessary
  information, including your full name, employee
  number, date of birth, and the period for which
  you need the payslip.
• This will help to ensure that you receive the
  correct payslip and that your request is
  processed as quickly as possible.
• Once you have made your request, it is important
  to follow up to ensure that it has been received
  and processed.

4

• What to Do If You Don't Receive Your Payslip
• If you have requested your payslip and have not
  received it, there are several steps you can
  take to resolve the issue
• It is possible that the payslip has been sent to
  your spam folder, so be sure to check there
  first.
• If you have not received your payslip, reach out
  to the HR or finance department to inquire about
  the status of your request.
• If you still have trouble receiving your payslip,
  you can check with your supervisor to see if
  they have any information on the situation.
• If you are unable to receive your payslip despite
  following the steps above, you may have recourse
  to other avenues. These may include
• Contacting the Ministry of Manpower
• The Ministry of Manpower can provide guidance and
  assistance in resolving disputes with your
  employer related to your payslip.
• Seeking legal advice
• If the situation cannot be resolved through other
  means, you may consider seeking legal advice.

5
To request your payslip in Singapore, you need to
gather the necessary information, determine the
appropriate person to contact, and make the
request either in-person, via email, or by phone
call. If you don't receive your payslip, you can
follow up with HR or finance, check with your
supervisor, and consider seeking assistance from
the Ministry of Manpower or legal
advice. Requesting your payslip is an important
step in ensuring that you are paid correctly and
understand your take-home pay. By following the
steps outlined in this guide, you can ensure that
you receive your payslip in a timely and
efficient manner. It's a good idea to regularly
review your payslip to ensure that all
information is accurate and that you are being
paid correctly. Know more about QuickHR Itemized
payslips Singapore Helpful features for HR
professionals - QuickHR HR Payroll software in
Singapore
HR software Eleaves Biometric Childcare leave Singapore
Payroll software Timesheet attendance Applicant tracking system Family care Leave Singapore
Expense claims Scheduling shifts Maternity Leave Singapore PSG Grant