AODA Standards

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THE INFORMATION AND COMMUNICATION STANDARDS
Specific rules are listed for organizations to
provide, create and receive information and
communications that disabled people can access.
An equal chance is given to all people through
this standard so that they can be active in their
communities. This would be possible with AODA
testing. Accessible formats and communication
supports should be arranged or provided by
organizations when information to disabled people
is provided upon request.
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CUSTOMER SERVICE STANDARDS
This standard outlines requirements for customer
service providers to make facilities, services
and goods accessible to disabled users. Those
barriers that prevent disabled customers from
accessing their services of interest should be
found out. Also, Tx offers the range of
accessibility testing services for enabling
businesses to meet AODA compliance.
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