How to respond to negative patient reviews | BraveLabs

1
How to deal with poor reviews and upset
patients? And why is it crucial to deal with it
immediately
2
Patient reviews can make or break a practice.
3
88 of patients trust online
reviews.
4
48 of patients use reviews to choose their next
doctor.
5
So what do you do with poor
reviews?
6
Understand that patients leave poor reviews
because of poor experiences.
7
Keep your staff accountable.
8
Respect your patients and respond to their
feedback.
9
Take action to make the changes necessary.
10
Be proactive in getting more positive reviews.
11
BraveLabs helps practitioners and hospitals
improve patient satisfaction levels.
12
Contact us today
to deliver great experiences.