Best IVR Solution Provider in India - PowerPoint PPT Presentation

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Best IVR Solution Provider in India

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Cloudshope Technologies is the Best IVR Solution Provider in India and provides many services like Bulk Voice Call, IVR, Whatsapp bot, Auto Dialers, Bulk SMS, Missed Call services etc. IVR is the most used services in India and we are providing it with many features. – PowerPoint PPT presentation

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Title: Best IVR Solution Provider in India


1
Cloudshope Technologies
2
Introduction
  • Cloudshope Technologies is the Best IVR Solution
    Provider in India and provides many services like
    Bulk Voice Call, IVR, Whatsapp bot, Auto Dialers,
    Bulk SMS, Missed Call services etc.
  • IVR is the most used services in India and we are
    providing it with many features.

3
Interactive Voice Response (IVR)
  • Interactive voice response is a system where
    a voice clip plays on a incoming call. There is
    no need of Agents to sit and talk. It is a
    software in which a pre recorded voice clip plays
    without connecting to an agent. A good IVR
    provide customer satisfaction. CloudShope is
    considered as Best IVR Solution Provider in India

4
What is CloudShope Interactive Voice Response
(IVR)?
  • We are India's leading cloud telephony
    service provider. Our aim is to automate voice
    communication of every type and size of the
    business by switching it from a traditional
    system to cloud telephony system.

5
Features of IVR
  • Office Hour/ Non-office hour There is a feature
    which helps to set a different flow in an office
    hour and non office hour.
  • Survey- A series of questionnaire can be
    conducted among the customers to collect data.
  • Email- A series of questionnaire can be conducted
    among the customers to collect data.
  • Sticky Agent- Whenever a customer call backs, it
    will connect to the same agent.

6
USPs of IVR
  • Auto Reply Whatsapp- This feature provide auto
    reply whatsapp after the IVR call. This is a
    unique feature provided by us.
  • Auto Reply CTC- This is a unique feature which
    helps if a call is missed then the call will
    connect after some time, which can be mentioned
    by agent.
  • Reserved Number- A reserved number is also
    provided by CloudShope and thats why we are
    considered as Best IVR Solution Provider in India

7
More Features of IVR
  • AI Integration
  • Google, Amazon, IBM AI Integration
  • Agent can see customer number on incoming call
  • CRM/Third Part Integration
  • Quick Customization Possible
  • Chat Bot Integration
  • Free Lead Management System
  • Marketing Automation Integration

8
Thank You
  • Phone No-
  • 1800-313-8282 / 90278-90278
  • Email-
  • info_at_cloudshope.com support_at_cloudshope.com
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