interactive voice response service providers

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interactive voice response service providers

• Never Miss A Business Call

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What Is IVR?

• ibizfone, Hosted Interactive Voice Response (IVR)
  solution is a cloud-based EPABX for businesses.
  ibizfone comprises of an IVR installed on a
  hosted platform at a remotely located server and
  allows businesses to access the application
  through a user-friendly web panel and serves as a
  low-cost reliable business phone system with the
  added advantage of scalability, flexibility, and
  zero capex.

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Why Your Business Needs Go2Markets Cloud IVR
Solution

• Handle Call Volume
• Do you get a large volume of calls? Our IVR
  solution helps you to handle the high call
  volume. You dont need to worry about losing
  leads. Just sit back and relax. Let the IVR
  handle your calls.
• Create a Personalized Experience
• Greet your callers by their names. Record as many
  greeting messages as you need and keep swapping
  them. Give your customers's fresh and unique feel
  every time they call. Direct them to relevant
  agent/team.
• Build a Professional Brand Image
• IVR helps you to improve your professional image
  and creating different departments will heighten
  your brand image among your customers.

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• Improve Customer Service
• IVR makes it easy to solve your customers
  queries. Let them divert to the concerned
  department in the first attempt. Give your
  customers a hassle-free experience and build
  trust.
• Improve Your Team Productivity
• The goal of IVR is to reduce agent handled call
  volume by increasing self-service success and
  by routing more calls to the right team or
  department. It will improve your agents
  efficiency.
• Cost Effective
• You dont have to spend much. We offer affordable
  plans to SMBs. No hidden cost or extra money.
  Just choose the plan which suits best.

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Our Hosted IVR Solution Powerful Features

• Email and SMS Notifications
• Sticky Agents
• Call Recording
• CRM Integration
• Smart Call Routing
• Customize IVR Flow
• Multi-level IVR Systems
• Real Time Analytics and Report

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How does it work?

• The interactive Voice response system is a
  technology which allows users to obtain
  information over a phone system without manual
  assistance, IVR receives inputs from callers by
  pressing of phone keys as well as voice inputs,
  kindly refer to the flow chart for understanding
  call flow and the functionalities of a hosted IVR
  system.

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Benefits of IVR for small business?

• for a small business, every incoming could be
  potential business, through IVR system you never
  miss a business call, It increases the company
  productivity in a case of potential customer who
  looks for a proper answer for his business
  queries, the call can be the route to locate the
  agent who can provide the right information. This
  increases productivity and enables you to manage
  a higher volume of calls than usual.

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Will it handle the large call volume?

• Currently, the entire infrastructure is located
  at Airtel Data Center where all telephony lines
  and applications server are installed which
  provides seamless connectivity 247,the current
  infracture is designed such a way that it can
  attend large no of call volumes and can be
  scalable to n capacity for call handlings.

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Tags

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Contact Us

• Email- info_at_go2market.in
• Mobile No- 91 8595 08 08 08
• Address- D-14/234, Sector-8, Rohini, New
  Delhi-110085
• Website- https//www.go2market.in/hosted-ivr/

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• Thank You