Title: How well do you know your EOB?
1(No Transcript)
2How well do you know your EOB?
- EOB is an outcome of the claims process and is
alternatively termed as a Beneficiary Notice,
Summary of Benefits, Remittance Advisory, or
Coverage Determination. - EOB is NOT A BILL though it looks like one. It is
simply an explanation of the claim covered/not
covered by the healthcare insurers to the
healthcare provider along with any details of the
patient being responsible for a sum of money left
to be paid. It is sent on a monthly basis unless
asked otherwise (via an online platform). - Components of an EOB
- Enrollee name This section mentions the name of
the insurance policyholder. - Patient name This section mentions the name of
the patient who could be the enrollee himself or
other family members (grouped under the
enrollees name). - Patient number An identification number of the
patient.
3How well do you know your EOB?
- Enrollee address This section contains the
address and contact number of the policyholder. - Type of service/Products This column lists the
services/products that the patient has made use
of from a healthcare provider. - HCPCS/CPT/ICD-10/Revenue codes EOB could have
any/all of these codes as per the
services/products rendered by the patient. - Charge amount/Claim This section mentions the
amount charged by the healthcare provider. - Claim number A number in the computer system by
which the patient and his/her claim are
identified. - Date and place of service The date and place on
which the service was rendered. - Costing/charges covered This section mentions
the costs paid by the insurer for each service to
the healthcare provider.
4How well do you know your EOB?
- Payment amount/Benefit amount The total amount
paid by the insurance provider along with the
benefits (percentage of the amount) paid. - Ineligible amount/Reason code Along with a code,
this column states the charges and the reasons
due to which they have not been covered in the
claim. - Other insurances This section mentions the
amount paid by an additional insurance provider. - The amount owed by the patient In case the
patient hasnt paid yet, then this charge is the
patients responsibility co-insurance, copay,
deductible, and/or non-covered services. - Process date Date on which the insurance
provider finalized its assessment on the claim. -
- The healthcare providers and the insurance
providers information is also mentioned on EOB.
The patient must ensure that he/she looks through
the EOB thoroughly once received. Checking for
the above-mentioned points ensures that you are
not being billed incorrectly for a
service/product not rendered. You are also
informed of your copay or deductibles.
5How well do you know your EOB?
In case of any error, contact your physician or
the insurance provider to clear doubts. Keep your
EOB statements up till a year and review your EOB
carefully every time you receive it to avoid
fraud and overcharging Medical Billers and
Coders (MBC) is a leading medical billing company
providing complete revenue cycle services. To
know more about our medical billing and coding
services, contact us at info_at_medicalbillersandcode
rs.com/888-357-3226.