Mercedes benz faqs

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Mercedes-Benz FAQs
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Q Do I have to use premium gasoline for my
Mercedes-Benz
vehicles

• Mercedes-Benz engines are designed to run on
  premium unleaded gasoline (with an octane level
  of at least 91) for high performance, good fuel
  economy and low emissions.Mercedes-Benz
  recommends only the use of high-quality gasoline
  containing additives that can prevent the
  build-up of carbon deposits, which can compromise
  your vehicles performance.

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Q How can I prevent my tires from wearing
quickly?

• Its normal for tires to wear out eventually. But
  you can maximize their useful lifespan with
  proper maintenance. Monitor and maintain proper
  tire pressure values as indicated on the fuel
  filler door. Check the inflation pressure in all
  your tires, including the spare, before going on
  long trips and at least once a month. The best
  time for your check is in the morning, after the
  vehicle hasnt been used for several hours or
  days. At least once a month, check to see how
  your tires are wearing. Bring your car into Alex
  Rodriguez for tire balancing, alignment,
  replacement and other services that will extend
  the life of your tires. NOTE Sport tires, wheels
  and other high speed-rated tires provide
  substantially increased tread wear and reduced
  ride comfort when compared to H-rated
  tires.WARNING Do not drive on a damaged tire or
  wheel. Also, note that tires, including sport
  tires, should be replaced after six years,
  regardless of the remaining tread. See your
  Operators Manual for recommendations regarding
  the tread depth at which tires should be replaced.

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WRONG

• Never try to repair anything to do with the
  transmission. Even replacing the fluid is a pro
  fix. Of course, youll spend money no matter
  what, but when you trust a pro youll get what
  you pay for in terms of a quality fix that
  actually works.
• Protecting your Mercedes-Benz performance while
  maintaining the style, comfort and safety. A
  warranty of up to 2 years is also available that
  can be claimed at a Mercedes-Benz service
  centre.Book an appointment today.

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Q What should I do when the check engine light
illuminates?

• First, check that you have fuel in the gas tank.
  In Mercedes-Benz Model Year Vehicles later than
  1997, an empty gas tank will prompt the vehicle
  to switch to limp home (emergency operations)
  mode. Once you refill the fuel tank, turn off and
  restart the engine three or four times to cancel
  the limp home mode.Next, check the fuel cap. It
  should screw on freely until you hear it click.
  If that was the problem, the check engine light
  should go off after a few starts. If the light
  does not go off, bring your car as soon as
  possible to Mercedes-Benz Clear Lake for an
  inspection. We use an onboard diagnostic
  connector to link to your vehicle to our service
  centers diagnostic system. The result an
  accurate assessment of your vehicle.The check
  engine light may illuminate as a result of
  several things A loss of pressure in the fuel
  system, a leaky fuel system, or a malfunction in
  the fuel management system, the ignition system
  or emission control system. It can also
  illuminate if there is no fuel in the gas tank.
  No matter what the diagnosis, you can rest
  assured that our highly trained specialists will
  provide the highest quality care and service to
  your vehicle.

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Q What can I do to protect my paint finish?

• A simple commitment to keeping your vehicle clean
  will help protect the paint finish. Hose off as
  much dirt as possible before washing the vehicle.
  Then clean the car using a soft brush and neutral
  detergents. Rinse off with clean water, and dry
  using a clean, non-scratching chamois leather or
  household cloth. (Use separate drying items for
  the wheels and bumpers). Do not leave drops and
  runs of water to dry in the sun. If the
  paintwork is severely dulled or damaged, or has
  fine scratches or industrial deposits on the
  surface, consult with the service team at
  Mercedes-Benz Clear Lake for a thorough
  assessment of your options.

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Q Can I service my automobile with you and get a
loan car if I did not buy from Mercedes-Benz
Clear Lake?

• Absolutely. Our service center is dedicated to
  providing the finest customer service experience
  to every Mercedes-Benz owner.Ask about our
  Service Transport Truck, our complementary
  premium pick-up and delivery service. Well pick
  up your vehicle, pamper it with factory-trained
  technicians, then deliver it sparkling clean to
  your doorstep, without adding a single mile to
  the odometer-no matter where you bought your
  vehicle or whether its under warranty.

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Thank You