Zoom Automated Live Captions vs Human Generated Live Captions

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Zoom Automated Live Captions
vs
Human Generated Live Captions
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IMPORTANCE OF VIRTUAL EVENTS
With the prevailing COVID-19 pandemic, the
necessity of Virtual Events has seen a drastic
growth which has almost become a new normal.
Corporates ,Educational Institutions and the
Private sectors rely on the Zoom platform to
conduct their Annual Conferences, Meetings,
Webinars, Online Learning Videos and much more.
Though we are slowly moving back to pre pandemic
times, there are still many Companies, Schools
and Universities across the United States who are
preferring to stay safe at home and use Zoom
platform to attend their day to day meetings and
webinars.
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In fact most of the Schools and Universities
follow the Online Learning pattern and encourage
their students to utilize the Zoom platform for
their e-learning purposes on a day to day basis.
ZOOMS IMPACT ON COVID-19 PANDEMIC
Zoom being a leading Virtual platform for
communications with a flexible and reliable cloud
platform is specifically designed for Video and
Audio conferencing,Chats and Webinars. With its
continued popularity and success, Zoom truly
reached millions of users during the COVID-19
pandemic of 2020.Most of the users across the
globe trusted Zoom platform and hosted their
meetings/webinars during this lockdown.
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People in their droves chose Zoom over other
options and as per the latest report Zoom was
seeing 300 million daily meeting participants
which was earlier 10 million in the month of
December last year 2019.
At CaptioningStar, right from the beginning of
lockdown (March 2020) we have been receiving Zoom
Live Captioning requests from different sectors
like NGOs, City Offices, Corporates, Legal
Firms, Universities, Colleges, Event Management
Companies, Broadcast and Production houses to
Live caption their Meetings/Webinars with Zoom
Live Closed Captions.Most of the inquiries, say
80 inquiries were made for Zoom Live Captioning
and almost our customers focussed on Live
Captions performed by Human Live Captioners .
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Remaining 20 of the inquiries were made for Zoom
Automated Live Captions for various events like
Annual Conferences, Webinars, Town Hall meetings
etc. Both Human Live Captions and Zoom Automated
Live Captions goal is to improve the
accessibility of the Zoom Meetings and to help
the people who are deaf or hard of hearing and
non-native English speakers.
When it comes to Live Captioning in Zoom theres
always a bewilderment whether to choose Zoom
Automated Live Captions or Human Generated
Real-Time captions. This Blog assists you to
choose the best option as per your Business
requirement.
ZOOM LIVE CAPTIONING INQUIRY
Remaining 20 of the inquiries were made for Zoom
Automated Live Captions for various events like
Annual Conferences ,Webinars ,Town Hall meetings
etc.Both Human Live Captions and Zoom Automated
Live Captions goal is to improve the
accessibility of the Zoom Meetings and to help
the people who are deaf or hard of hearing and
non-native English speakers.
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When it comes to Live Captioning in Zoom theres
always a bewilderment whether to choose Zoom
Automated Live Captions or Human Generated
Real-Time captions. This Blog assists you to
choose the best option as per your Business
requirement.
ZOOM AUTOMATED LIVE CAPTIONS
The Zoom software is easy to use when compared
with all the other Virtual Event platforms.The
Captions produced by Zoom Automated Software
improves the accessibility of Meetings,Webinars,
E-learning Videos to a greater extent and
enhances the overall comprehension of the Video
content.
The Zoom Automated Captions helps the
participants who speak multiple languages and
removes the Language barrier.As of today,you can
effortlessly improve your Zoom Calls and Meetings
with the best speech recognition AI software.
There could be a delay of 12 to 15 seconds with
the Zoom Automated Captions.
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HOW TO ENABLE ZOOM AUTOMATED CAPTIONS
Enabling Zoom Automated Live Captions is as
simple as it sounds
Login to Zoom portal
Click Account Management and navigate to Account
Settings
Click the Meeting Tab
You can now enable the Closed Caption
You can toggle between the On and Off options
available in the portal
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Zoom with its in-built facility of providing
Automatic Live Captions ensures to produce
captions as soon as the participants starts to
speak in the meetings. These captions will keep
you connected throughout the meetings and gives a
good user experience. However Zoom Automated Live
Captions may have less accuracy than the
Third-party apps like Otter.ai, Verbit etc.
HOW DOES CAPTIONINGSTAR INTEGRATES WITH VERBIT TO
PROVIDE ZOOM AUTOMATIC LIVE CAPTIONS
Verbit, an AI software product provides an End to
End solution to caption the Video Content with
over 98 accuracy.
It seamlessly integrates with Zoom and other LMS
platforms to provide the Users a great experience
by producing Automated Live Captions and makes
the Video Searchable and improve the audience
engagement by 80.
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The Verbits Automated Captions in Zoom ensures
to meet ADA compliance and FCC requirements
diligently. The CART Captioning and CART
transcription are meeting the live needs of those
with hearing impairment issues and provide equal
opportunities to them to strive for best.
BENEFITS OF USING ZOOM AUTOMATED LIVE CAPTIONS
Zoom Automated Live Captions helps to improve the
Meetings Accessibility and enhances the overall
comprehension of the Video content

• The Automated Live Captions in Zoom meets the ADA
  compliance and FCC laws.

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It helps to reach a wider set of audience and
acts as a great boon to the people who are Deaf
or Hard of Hearing.
Seamlessly flows the right captions when the
participants start speaking during the meetings.
Zoom Automated Live Captions makes life easier ,
where there is no involvement of a Human
Captioner.
Zoom Automated Live Captions keeps the
viewers/participants focussed throughout the
meeting.
The cost of Zoom Automated Live Captions are much
lesser compared with the Real-Time Captions
produced by Human Live Captioners.
AUTOMATED ZOOM LIVE CAPTIONING PROCESS
At CaptioningStar we are equipped with an AI Live
Captioning system and once the Zoom API token of
the meeting/webinar is shared , Live Captions
will automatically flow at the bottom of the Zoom
screen. The huge demand in assigning Real-Time
Captioners could be a real-challenge since most
of the Third-party vendors are experiencing this
in recent times.
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REUSE THE TRANSCRIPTS AT THEIR PREFERRED PLATFORMS
Customers requiring Automated Zoom Live
Captioning can reach out to transcription
companies such as TranscriptionStar to proof read
the automated transcripts and to reuse the
transcripts at any of their preferred
destinations say YouTube, Facebook, VOD, Learning
management systems, internal applications etc.
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HOW DOES ACCURACY MATTERS WITH THE HUMAN
REAL-TIME CAPTIONERS
Our Human Live Captioners are certified NCRA
professionals who have experience of more than 11
years working across the domains Corporates, City
Offices, Government agencies, Non-profit
organizations, Schools, Colleges, Universities
and TV stations are well expertised and highly
skilled in the terms and technical jargons used
in the different sectors.
Human Captioners have better understanding of the
language being spoken by the meeting participants
and generate the words they hear quickly with
high degree of accuracy. Our Live Captioners as
mentioned before have a tendency to attain 99
accuracy with a 3 to 5 seconds delay.
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ENHANCES THE ACCESSIBILITY TO DEAF OR HARD OF
HEARING PARTICIPANTS
If youre producing Live captions to be
accessible to people who are deaf or
hard-of-hearing, high accuracy is
imperative. Unfortunately, due to the current
constraints, assigning a Live Captioner and
performing Live Captions is quite a difficult
task , but however we can never deny the fact
that the words and lines of text can never be
skipped by a Human Captioner. This helps the
audience who are deaf or hard of hearing to an
optimum extent.
COST OF EMPLOYING HUMAN LIVE CAPTIONERS
At times, employing Human Live Captioners
requires a lot of time and effort.You need to
invest some amount to recruit the Live Captioners
to offer the Zoom Live Captioning service to your
customers. This is one of the main reasons where
people turn to Automated captions.
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However at CaptioningStar we also make sure both
Zoom Automated and Live Captions produced by
Human Live Captioners are invariably the same and
affordable to our customers.
TURN-AROUND TIME REQUIRED FOR REAL-TIME HUMAN
CAPTIONERS
The two kinds of turn-around time are Availing a
captioning service, and the time it takes to
display Zoom Live captions on a screen. We will
take a look at both of them here.
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AVAILING TIME
Generally it takes time to schedule a Human
Captioner for a Zoom Live project and time
consumption is less when you are availing for a
Zoom Automated Live Captioning.
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DISPLAY TIME TO GENERATE THE CAPTIONS
Most of the customers may have a concern of how
long it takes to display Zoom Live Captions on
the screen. Usually the display time for human
-generated captions is much faster than the
captions produced by Automated Software.
The Human generated captions are performed by a
NCRA certified professional and they require no
checking,Whereas Automated generated captions may
have a delay of 10 to 15 secs and definitely need
a human intervention for quality check and
transcript for accuracy.
BENEFITS OF HUMAN REAL-TIME CAPTIONERS

• Human professionals with their experience and
  expertise understand different accents, speech
  patterns, pronunciation and slang terms in a
  better way.
• CaptioningStar employed Bilingual Captioners in
  order to provide Live Captioning services in the
  Customers preferred language.

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Ultimately Bilingual Captioners understand the
language being spoken and caption it in a
different language as preferred by the customer.
High accuracy and transparency is achieved incase
of Human generated Captions.The Captions are
reliable and effective and displayed on the Zoom
screen with a very less time lag of 3 to 4
seconds.
The Technical Jargons and the terminologies are
easily understood by the Human Captioner.
If the audio quality is not great , Human
captioners with their experience will have a
tendency to generate the right captions .However
Automated system will not be an ideal option in
this scenario.
AUTOMATIC PROCESS EVOLUTION
Automation is predominantly overwhelming Manual
efforts of Live Captioning, but still in terms of
accuracy and efficiency a human intervention is
highly required to produce Live Captions in Zoom.
However owing to the current situation employing
an Automated Software for generating Zoom Live
Captions is almost similar and the accuracy can
be achieved with the help of choosing the right
platform to integrate with Zoom.
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We believe that this blog has clearly explained
the difference between Zoom Automated Live
Captions and Human Generated Live Captions
briefly.
LOOKING FOR A CAPTIONING SERVICE?
Whether you want Zoom Automated Live Captions,
Human Live Captioner or Post Event Services in
Zoom we still got you covered.
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108-44 63rd Rd, Queens, NY 11375, United States
1 707-200-4628
Info_at_captioningstar.com

• Thank You.