Title: How to Sync Dynamics CRM Calendar with Outlook
1How to Sync Dynamics CRM Calendar with Outlook
A large number of organizations today seek to
synchronize Microsoft Dynamics CRM Calendar with
Outlook. They want a reliable connection between
Microsoft Dynamics CRM Calendar and Outlook to
get the information into Dynamics 365 through
Outlook easily. However, most users dont know
how to sync their service calendar in Dynamics
365 with Outlook. So, if you are also looking to
integrate Dynamics 365 Calendar with Outlook,
this post can guide you through the procedure.
Youll also learn the benefits of this
synchronization in the post. Lets start with
two different approaches to integrate Dynamics
Calendar with Outlook. In the first way, you can
install the Dynamics 365 app for Outlook and get
web access to track all the emails across
virtually all devices. In the second way, you can
opt for full Dynamics 365 for Outlook Desktop
Client with offline capabilities.
2- Well go through each procedure one by one in
full detail. - Dynamics App for Outlook
- Dynamics 365 App for Outlook is a light app that
you can use to create new records and track
emails. For the best performance, you should
enable only the minimum number of record types
(entities) required. It is available as a
Microsoft Office add-on. - As per the December 2016 update for Dynamics 365
(online and on-premise), pairing Dynamics 365
App for Outlook with server side is usually the
most preferred way to use Outlook with Dynamics
365. If you want to access the offline
capabilities of Dynamics 365, install Dynamics
365 for Outlook Desktop Client. - Steps to Install Dynamics 365 App
- Ensure to have the security privilege to use
Dynamics 365 App for Outlook. - Check and make sure that your organization has
synced mailboxes with server-side
synchronization.
3Click on the Settings button in the top-right
corner of your Dynamics 365 CRM Calendar app.
Click Apps for Dynamics 365.
- On the Apps for Dynamics 365 page, click
Dynamics 365 Apps for Outlook under Dynamics 365
Apps for Outlook. - Install the app.
- Dynamics 365 for Outlook Desktop Client
- Dynamics 365 for Outlook is a freely downloadable
app that integrates Microsoft Dynamics 365
(online) into the Outlook interface to enable a
user to work efficiently with both email and
Microsoft Dynamics 365 (online) data. This helps
provide full Dynamics 365 capabilities
(including offline capabilities) from Outlook. - Steps to Install Dynamics 365 for Outlook
- Check and make sure that the computer meets all
the necessary Outlook hardware requirements. - Log in to Dynamics 365 as a local Administrator.
- After a successful login, run the Setup file.
- Accept the License agreement and choose whether
you want to download the Recommended updates.
Click Next.
4- Click Install Now.
- Once you install Dynamics 365 for Outlook,
configure it. When you restart Outlook after you
install Dynamics 365 Calendar CRM for Outlook,
the configuration wizard auto-starts.
- Points to Note
- You cant install Dynamics 365 for Outlook on a
computer running MS Exchange server. - Dynamics 365 App for Outlook doesnt support
tracking activities when you use it along with
Outlook for the same user. You have to choose
only one out of the two to track activities.
5- To deploy to Dynamics 365 on-premise users, there
is a need to configure internet-facing
deployment (IFD).
6- Benefits of Integrating Dynamics 365 with Outlook
- Now that you know how you can integrate Dynamics
365 CRM Calendar with Microsoft Outlook look at
the benefits you get by integrating service
Calendar Dynamics 365 with Outlook. - Integrating Microsoft Dynamics 365 with Outlook
consists of a long-standing approach that
includes enhancing productivity. Synchronizing
both Dynamics 365 and Outlook will help users
update CRM, enhance organizational efficiency,
improve ROI, and reduce costs. - Single Platform Access Be it emails, contacts,
clients/donors info, sales activities from
either CRM or Outlook, you can view it all from a
central location and manage it well. - Easy Contact Management The integration of
Dynamics and Outlook brings contacts from both
together in one place. Therefore, it eliminates
the need for manual data entry. The
synchronization further helps avoid any kind of
data records or chances of record duplication. - Third-Party Email Clients MS Dynamics
integrated with Outlook enables users to
integrate Gmail and other messaging apps with
Dynamics CRM seamlessly and easily. - Helps Synchronize Calendars Synchronizing the
Microsoft Dynamics CRM Calendar allows for a
flawless organization of activities. It lets your
team view create, and edit all the CRM data in
Outlook or Dynamics. - This makes keeping check of the appointments much
easier and more efficient. Letting your team
create meeting alerts, follow-up reminders, and
notifications, lets it work better and more
efficiently. - Email registration By saving emails to be added
into Dynamics 365 with a single click or
auto-saving Outlook emails in Dynamics 365, you
can consolidate
7- clients communication history. This auto-saving
of outgoing emails helps users set the
preference of emails they want to add to CRM. - Easy Dashboard Customization Users can use the
dashboard of Microsoft Outlook as per their
convenience and preference. They can view all the
activities related to specific roles and change
the panel section as well. - Allows Working in Offline Mode You can save all
of your data on local servers and access it
offline. So, if you make an email association in
Outlook, it will appear automatically in CRM
when you log in to your CRM next time. - Increased Productivity Dynamics 365 integrated
with Outlook helps boost productivity as it
merges the most organic CRM data with your
emails, tasks, and calendar events. - Enhanced Productivity Dynamics 365 with Outlook
helps increase productivity by merging the most
germane CRM data with your emails, tasks, and
calendar events. It also provides insights into
potential clients and beneficiaries with better
communications. - Matching input from CRM to Microsoft Outlook
client emails can get your team members more
contextual information which they can use to
strengthen personal relations with clients in
the future. - Greater Efficiency By integrating Dynamics 365
with Outlook, you can easily get a huge surge in
optimized performance and efficiency of your
organization. This is because the integration
works offline also, which makes progress beyond
the network connectivity possible. - The feature of the filter of data allows access
to the information the users need as per their
requirements. The information can be related to
sales figures, meeting updates, donors
invoices, and more through a single common
standard interface. - Boost to Teamwork When you share a common
platform to exchange data, it positively impacts
your teams. It also reduces gaps between
different departments and brings them all close
to each other in working. The work, thus,
8- becomes more transparent and the clients loyalty
becomes the common goal for all the departments
with the integration. - Easy Tracking of Tasks Microsoft Dynamics CRM
task management becomes easier with the
integration of Dynamics with Outlook. The Track
in CRM feature allows you to effectively track
CRM tasks on Outlook and navigate through them
more easily. - Simple Creation of Opportunities When you
compose emails with powerful text-editing,
Outlooks features and CRMs functionality, you
can create opportunities and cases more easily.
The integration allows you to access web
resources, email templates, and CRM custom fields
easily from Outlook. You can include any kind of
CRM data in your email and easily pick items you
select most often from the Most Recently Used
list. - AppJetty Can Help You With the Integration of
Dynamics 365 with Outlook - Just like you can integrate Dynamics 365 with
Outlook, you can also integrate Microsoft
Dynamics CRM Calendar with Outlook. If you want
help integrating Microsoft Dynamics CRM Calendar
with Outlook, we can help you with that. - We also can provide you with a Dynamics 365
calendar plugin to manage all your customers,
appointments, meetings, etc., right from within
your calendar. It is a calendar plugin that
helps you overview scheduled, ongoing, and
completed activities of your whole team. It has
features including activity management, shared
calendar, resource management, multiple saved
calendars, and more. - To know more about integration or get any help,
you can contact us at sales_at_appjetty.com. You
can also check out our Dynamics 365 Calendar
plugin. - Original Blog https//www.appjetty.com/blog/how-s
ync-dynamics-365-outlook/