Has COVID-19 revealed the secret to Digital Transformation?

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Has COVID-19 revealed the secret to Digital
Transformation?

• It has been months since the COVID-19 outbreak
  cast it shadows over the world, and people
  resorted to staying within the confines of their
  homes.
• With life, as we know it, changed like never
  before, we had to adapt to the new normal.
• This meant joining in the worldwide work-from-hom
  e phenomenon, social distancing, and shuttering
  of all non-essential services.
• But, as we were struggling to adjust ourselves to
  this unforeseen situation, IT organizations all
  over the world were busy catering to an increased
  demand from all quarters with Data Analytics
  Company.

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COVID-19 to shatter the myths preventing digital
transformation

• As lockdown was imposed, incredible changes had
  started happening all over the world. Microsoft
  Teams and Zoom had appeared on thousands of
  laptops.
• Call centers started having virtual agents to
  deal with even the basic enquires as volumes
  increased.
• Entire workloads were moved to cloud for ensuring
  agility.
• Being on the frontline, healthcare centers and
  hospitals deployed artificial intelligence for
  automatically capturing patient information and
  lessening the administrative responsibilities of
  the nurses and doctors.
• All of these outstanding efforts deserve a round
  of applause, but it would be wrong to view these
  as one-off situations. Important thing is to note
  down each of these initiatives to use them for
  our businesses in future.

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Three key factors fast-tracking digital
transformation amid COVID-19

• Three critical factors have cut through the
  digitalization fatigue and accelerated digital
  transformation amid covid 19.
• Lets assess these factors to gain better
  insights into the Impact on Pandemic on
  Digitilization.

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1. Disregarding the hurdles to accelerate
high-stake projects at industrial scales

• In the past couple of the months, major IT
  projects that most  of the Software Development
  companies had categorized under the too
  difficult bracket were magically and suddenly
  completed almost overnight.
• After all, it came around to a matter of
  survival. Companies did not start writing a
  business case. They also did not crib about the
  chosen technology or the cost involved in using
  the tech.

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2. Focusing on enriching employee and customer
experiences

• The COVID projects began with similar
  design-based thinking and human-centric
  imperative. The ideas always started with we
  want people to have the ability to
• We want customers to have the ability to
  purchase from us online or receive faster
  responses to their queries.
• We want our employees to have the ability to
  carry out their roles from homes. The focus was
  more on dealing with human problems rather than
  the digital.
• As the world moves beyond the stage of immediate
  pandemic response, the focus has to be on the
  people who are using the digital technologies,
  especially the employees. 

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3. Access multiple advanced technologies to get
the job done

• The remarkable benefits associated with digital
  transformation can only be ensured when
  intelligence is infused in everything.
• There is no reason to think machine learning or
  AI is too advanced for the company because these
  have already become mainstream technologies.
• You will have to accelerate their adoption for
  the exponential growth of your digital
  investments.
• Go by the iterative user-case approach and have
  clarity about the values youre targeting. 
• Build on your quick wins by starting small and
  keeping the right security practices and business
  administration with you.

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Endnote

• A majority of global organizations had not
  mastered the art of digital transformation before
  COVID-19.
• But, going by the rate and success of the
  businesses responses to lockdown, it seems like
  the scenario is about to change.
• The only thing to keep in mind here is that
  the focus has to be on rapid deployment of
  effective digital capabilities by using
  enterprise-wide, industrialized platforms.
• Website https//www.way2smile.com/
• Phone [phone]
• E -Mail bd_at_w2ssolutions.com

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