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1
OPS 571 Assignment Critical Path For more course
tutorials visit
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• Observe the critical path diagram. Why are there
  two arrows pointing to task F?
• Why is the critical path shown as A-B-E-G-I? How
  is the critical path defined?
• What would happen if activity F was revised to
  take 4 days instead of 2days?
• ..................................................
  ..................................................
  .................
• .........................................
• OPS 571 Assignment Operations Forecasting (2 Set)
• For more course tutorials visit

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This Tutorial contains 2 Set of Papers Purpose
of Assignment The purpose of this assignment is
for students to learn how to apply Operations
Forecasting. Assignment Steps
2

• Resources Microsoft Excel
• Select a business operations dataset from the
  internet or other sources which can be used for
  forecasting in the University Library.
• Develop a minimum of three quantitative forecasts
  using Microsoft Excel.
• Compare and contrast each quantitative forecast
  you develop.
• Choose the one forecast you determine would be
  the best for the firm and be prepared to explain
  why you chose this.
• Evaluate the impact this forecast would have on
  the firm from a financial metrics standpoint.
• Develop a 700-word report in which you describe
  your forecasting project including details on
  all the assignment steps.
• Format your assignment consistent with APA
  guidelines. Click the Assignment Files tab to
  submit your assignment.
• ..................................................
  ..................................................
  .................
• .........................................
• OPS 571 Assignment Week 5 Operations Forecasting
  (Fork and Hoe Company)
• For more course tutorials visit

www.tutorialrank.com
Purpose of Assignment
3

• The purpose of this assignment is for students to
  learn how to apply Operations Forecasting.
• Assignment Steps
• Resources Microsoft Excel
• Select a business operations dataset from the
  internet or other sources which can be used for
  forecasting in the University Library.
• Develop a minimum of three quantitative forecasts
  using Microsoft Excel.
• Compare and contrast each quantitative forecast
  you develop.
• Choose the one forecast you determine would be
  the best for the firm and be prepared to explain
  why you chose this.
• Evaluate the impact this forecast would have on
  the firm from a financial metrics standpoint.
• Develop a 700-word report in which you describe
  your forecasting project including details on
  all the assignment steps.
• Format your assignment consistent with APA
  guidelines. Click the Assignment Files tab to
  submit your assignment.
• ..................................................
  ..................................................
  .................
• .........................................
• OPS 571 Assignment Week 5 Operations Forecasting
  (Tesla)

For more course tutorials visit
4
www.tutorialrank.com

• Purpose of Assignment
• The purpose of this assignment is for students to
  learn how to apply Operations Forecasting.
• Assignment Steps
• Resources Microsoft Excel
• Select a business operations dataset from the
  internet or other sources which can be used for
  forecasting in the University Library.
• Develop a minimum of three quantitative forecasts
  using Microsoft Excel.
• Compare and contrast each quantitative forecast
  you develop.
• Choose the one forecast you determine would be
  the best for the firm and be prepared to explain
  why you chose this.
• Evaluate the impact this forecast would have on
  the firm from a financial metrics standpoint.
• Develop a 700-word report in which you describe
  your forecasting project including details on
  all the assignment steps.
• Format your assignment consistent with APA
  guidelines. Click the Assignment Files tab to
  submit your assignment.
• ..................................................
  ..................................................
  .................
• .........................................
• OPS 571 Entire Course (With New Final Guide)

5
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OPS 571 Final Exam Guide New 2017 (Score
30/30) OPS 571 Week 1 Assignment Flowchart
Improvement Process (2 Papers) OPS 571 Week 2
Assignment Statistical Process Control Methods
OPS 571 Week 3 Individual Assignment Lean
Techniques (2 Papers) OPS 571 Week 3 Team Six
Sigma Yellow Belt Training (2 PPT) OPS 571 Week
4 Assignment Operations Consulting (2 PPT) OPS
571 Assignment Operations Forecasting (2 Set)
OPS 571 Assignment Critical Path
6
OPS 571 Week 5 Team Six Sigma Yellow Belt
Training Part II (2 PPT) OPS 571 Week 6
Signature Assignment (2 Papers) OPS 571 Week 1
DQ 1 OPS 571 Week 1 DQ 2 OPS 571 Week 2 DQ 1 OPS
571 Week 2 DQ 2 OPS 571 Week 3 DQ 1 OPS 571 Week
4 DQ 1 OPS 571 Week 4 DQ 2 OPS 571 Week 5 DQ
1 OPS 571 Week 5 DQ 2 OPS 571 Week 6 DQ 1 OPS 571
Week 6 DQ 2 ......................................
..................................................
............................. ....................
..................... OPS 571 Entire Course
(Without Final Guide)
For more course tutorials visit
7
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OPS 571 Week 1 Assignment Flowchart Improvement
Process (2 Papers) OPS 571 Week 2 Assignment
Statistical Process Control Methods OPS 571 Week
3 Individual Assignment Lean Techniques (2
Papers) OPS 571 Week 3 Team Six Sigma Yellow Belt
Training (2 PPT) OPS 571 Week 4 Assignment
Operations Consulting (2 PPT) OPS 571 Assignment
Operations Forecasting (2 Set) OPS 571
Assignment Critical Path OPS 571 Week 5 Team Six
Sigma Yellow Belt Training Part II (2 PPT) OPS
571 Week 6 Signature Assignment (2 Papers)
8
OPS 571 Week 1 DQ 1 OPS 571 Week 1 DQ 2 OPS 571
Week 2 DQ 1 OPS 571 Week 2 DQ 2 OPS 571 Week 3 DQ
1 OPS 571 Week 4 DQ 1 OPS 571 Week 4 DQ 2 OPS 571
Week 5 DQ 1 OPS 571 Week 5 DQ 2 OPS 571 Week 6 DQ
1 OPS 571 Week 6 DQ 2 ..........................
..................................................
........................................ .........
................................. OPS 571 Final
Exam Guide (April, 2020) For more course
tutorials visit
www.tutorialrank.com
9
In Hau Lee's uncertainty framework to classify
supply chains, a supply chain for functional
products with a stable supply process is called
which of the following? Responsive Agile
Efficient Risk hedging Forward looking
If annual demand is 12,000 units, annual holding
cost is 15 per unit, and setup cost per order
is 25, which of the following is the EOQ lot
size? 1,000 1,200 200 300 2,000
Matching the production rate to the order rate by
hiring and laying off employees as the order
rate varies is which of the following pure
production planning strategies?
10
Minimizing inventory Stable workforce, variable
work hours Level Chase Meeting demand
Given a prior forecast demand value of 1,100, a
related actual demand value of 1,000, and a
smoothing constant alpha of 0.3, what is the
exponential smoothing forecast value rev
04_28_2014_QC_48598 1,130 970 1,000 1,070 1,030
Which of the following is not a problem
definition tool from the operations consulting
tool kit? Five forces model
11
Gap analysis Customer surveys Issue
trees Computer simulation
A company must perform a maintenance project
consisting of seven activities. The activities,
their predecessors, and their respective time
estimates are presented here
Using CPM, what is the latest finish time for the
last activity in this project (i.e., the total
time to complete the project)? 12 days 11 days 10
days 13 days 9 days
12
An activity where the parts that go into each
unit of a product are periodically removed from
inventory and accounted for based on the number
of units produced is called which of the
following? Frozen window Kanban Backflush
Level schedule Group technology
According to the theory of constraints, which of
the following is a kind of time that makes up
the cycle time in production? Quality
time Research time Break time Just-in-time
Idle time
Which of the following is a priority rule used to
schedule the sequence of jobs in a production
operation? Parts on hand first
13
First on hand first Last-come, first-served
Longest slack time first Last complaint first
Using the fixed-order-quantity model, which of
the following is the total ordering cost of
inventory given an annual demand of 36,000 units,
a cost per order of 80, and a holding cost per
unit per year of 4? 2,267 849 1,200 1,889 2,
400
Which of the following is a perpetual system for
inventory management? The wheel of inventory
First-in-first-out Fixed-time period
14
P model Fixed-order quantity
Which of the following address elimination of
waste under lean production? Outsourced
housekeeping Backflush Quality at the source
Bottom-round management Info-matic warehouse
networks
Which of the following is a reason that there are
disparities between a firm's learning curve rate
and that of its industry? Learning curves don't
reflect organizational learning. There may be
procedural differences in the manner that
different firms collect and report
data. Companies don't always report sensitive
data to outside agencies accurately. The
starting points for different firms were
different. The cumulative number of units
produced is different.
15
For which of the following should we use an X-bar
chart based on sample means to monitor process
quality? Grades in a freshman "pass/fail" course
Number of units with missing operations Tire
pressures in an auto assembly plant Vehicles
passing emissions inspection Computer software
errors
Which of the following are the three major
components of a queuing system? rev
02_17_2017_QC_CS-79354 The number of customers
the system serves, the number of steps in the
service system, and how quickly customers exit
the system The number of servers, the service
speed, and the waiting line The number of
customers and how they arrive, how customers exit
the system, and the service system The service
speed, the queue discipline, and the waiting
line The source population, how customers exit
the system, and the queuing discipline
16
Which of the following basic types of process
structures is one in which equipment or work
processes are arranged according to the
progressive steps by which the product is
made? Assembly line Continuous process Work
center Project Manufacturing cell
Which of the following is one of the three
contrasting approaches to delivering on-site
service? Production-line approach Quality
approach Professional approach Stock market
approach Retail approach
17
Which of the following is a measure of operations
and supply management efficiency used by Wall
Street? Current ratio Receivable turnover
Financial leverage Earnings per share growth
Dividend payout ratio When a company seeks to
match the benefits of a successful position
while maintaining its existing position in
offering customers a variety of differing
services, what is this process called? Inter-funct
ional analysis Order qualifying Order winning
Straddling Operations capability analysis Which
of the following is a total measure of
productivity? Output/(Labor Capital
Energy) Output/Labor
18
All of these Output/Materials Output/Inputs In
the service-system design matrix, a face-to-face
total customization service encounter is
expected to have which of the following? Low
degree of customer/server contact None of
these Low production efficiency High production
efficiency Low sales opportunity We would
expect to see in a manufacturing cell layout
which of the following? None of these Long
production setup times Large teams who
collectively do a small part of a finished
product A small team of workers who turn out
complete units of work More in-process inventory
19
Which of the following is a major factor that
distinguishes service design and development
from manufacturing design and development? Capacit
y decisions are much more critical in
manufacturing operations. Manufacturing is far
more capital intensive than services. The service
process and service product can be developed
independently. The service package has the same
legal protection available to manufactured
goods. The service package is the major output of
the development process.
The customer order decoupling point determines
the position of what in the supply chain?
Orders Transportation facilities
Inventory Customers
20
Manufacturing facilities Machine breakdown and
repair in a 12-machine factory having one repair
mechanic would develop which type of queuing
system line structure concerning machine
breakdowns? Single channel, single phase None of
these Multichannel, single phase Single
channel, multiphase Multichannel,
multiphase Assume the service rate for a queue
in a truck-loading operation is 2 trucks per
hour. Using the infinite queuing notion for the
models presented in the textbook, which of the
following is the average service time? 0.25
hour 0.5 hour 2 hours 1 hour None of these
21
An assumption of learning curve theory is which
of the following? Unit time will decrease at a
decreasing rate. Unit time will hold
constant. Unit time will increase at an
increasing rate. Unit time will increase at a
decreasing rate. Unit time will decrease at an
increasing rate. The unit improvement factor
for a 60 percent learning curve at 25 units is
0.0933. The first and second timings of a person
doing a job are 5 minutes and 3 minutes
respectively. Which of the following is the
learning-adjusted time estimate for unit number
25? 0.0933 minute 9.33 minutes 3 minutes 4.665
minutes 0.4665 minute
For which of the following should we use a
p-chart to monitor process quality? Letter
grades on a final examination Temperature of
entrees in a restaurant
22
Weight errors in cans of soup Errors in the
length of a pencil Defective electrical
switches You have been called in as a
consultant to set up a Kanban control system.
The first thing to do is to determine the number
of Kanban card sets needed. Your research shows
that the expected demand during lead time for a
particular component is 150 per hour. You
estimate the safety stock should be set at 25
percent of the demand during lead time. The tote
trays used as containers can hold 8 units of
stock, and the lead time it takes to replenish
an order is 2 hours. Which of the following is
the number of Kanban card sets necessary to
support this situation? 94 68 42 47 89 Which of
the following is a fixed-order-quantity inventory
model? P model Periodic replenishment model The
ABC model Economic order quantity model
23
Cycle counting model Using the
fixed-order-quantity model, which of the
following is the total ordering cost of
inventory given an annual demand of 36,000 units,
a cost per order of 80, and a holding cost per
unit per year of 4? 1,889 2,267 849 2,400 1,
200 Assume there are five jobs (i.e., A, B, C,
D, and E) that need to be sequenced in a
production schedule. The remaining operating time
necessary for completion of job A is 4 days
(i.e., job A will take 4 more days to complete),
B will take 7 days, C will take 8 days, D will
take 2 days, and E will take 5 days. Which job
should be scheduled first if you use the SOT
priority rule for job sequencing? E B C D A
24
Which of the following is a "focusing step" of
Dr. Eli Goldratt's theory of constraints? Reinfor
ce system constraints. If you have no system
constraints, make some. Identify system
constraints. Reduce system constraints. Support
system constraints In implementing a lean
production system you should work with suppliers
to do which of the following? Make frequent
deliveries. Calculate lead times. Achieve
bottom-round management. Freeze windows. Use
quality circles. For an activity in a CPM
analysis, the early finish time is 20 and the
late finish time is 20. Which of the following
statements is true? The slack for this activity
is 20. The activity's late start must happen
before its early start.
25
The activity is on the critical path. The
duration of this task is 20. The duration of
this task is zero. You have been placed in
charge of a large project. Shortened
communication lines are required to ensure quick
resolution of problems as they arise. You
recognize that the project is going to take a lot
of time and require a lot of team pride,
motivation, and commitment by all members. Which
project management structure should you use in
this situation? Pure project PERT Task force
Functional project Matrix project Which of the
following is not a principle of
reengineering? Capture information many times, at
the source and where it is interpreted. Treat
geographically dispersed resources as though they
were centralized. Merge information processing
work into the work that produces the information.
26
Link parallel activities instead of integrating
their results. Organize around outcomes not tasks.
Which of the following forecasting methodologies
is considered a qualitative forecasting
technique? Simple moving average Market research
Exponential smoothing Linear regression
Multiple regression A company wants to generate
a forecast for unit demand for year 2014 using
exponential smoothing. The actual demand in year
2013 was 120. The forecast demand in year 2013
was 110. Using these data and a smoothing
constant alpha of 0.1, which of the following is
the resulting year 2014 forecast
value? 111 100 114 120 110
27
Maintaining a stable workforce working at a
constant output rate while shortages and
surpluses are absorbed by fluctuating inventory
levels, order backlogs, and allowing lost sales
is which of the following production planning
strategies? Full employment Stable workforce,
variable work hours Skill maintenance Level
Chase What are two of the main objectives of
ERP? Transaction processing and logistic
optimizing Resource tracking and master schedule
planning Product tracking and customer invoicing
Transaction processing and decision support If
the best operating level of a piece of equipment
is at a rate of 400 units per hour and the
actual output during an hour is 300 units, which
of the following is the capacity cushion? 133
percent 25 percent
28
100 units per hour 125 percent 75 percent Under
the lot-for-lot (L4L) lot sizing technique as
used in MRP, we would expect which of the
following? A consistent lag of supply behind
demand Minimized carrying costs Minimized setup
costs Minimized quality problems A just-in-time
management philosophy
A product tree can do which of the
following? Help to compute component usage.
Reduce product scrap. Reduce regular time labor.
Locate raw material supplies. Reduce labor
overtime.
29
Very few products are moved without at least part
of their journey being by which mode of
transportation? Rail Highway Pipeline Water
Air In Hau Lee's uncertainty framework to
classify supply chains, a supply chain for
innovative products with an evolving supply
process is called which of the
following? Responsive Efficient Agile Risk
hedging Forward looking
1. Which of the following is a measure of
operations and supply management efficiency used
by Wall Street? Dividend payout ratio
30
Receivable turnover Current ratio Financial
leverage Earnings per share growth
2. An activity-system map is which of the
following? A diagram that shows how a company's
strategy is delivered to customers A timeline
displaying major planned events A network guide
to route airlines A facility layout schematic
noting what is done where A listing of
activities that make up a project
3. Which of the following is a total measure of
productivity? Output/Materials Output/Labor
31
Output/(Labor Capital Energy) All of these
Output/Inputs
4. Which of the following approaches to service
design is characterized by having the customer
take a greater role in the production of the
service? Quality approach Self-service
approach Production-line approach Do-it-yourself
approach Personal-attention approach
5. Which of the following basic types of
production layout formats is one that has
similar equipment or functions are grouped
together? Workcenter layout Production line
layout Group technology layout
32
Manufacturing cell layout Assembly line
layout 6. Which of the following is a
characteristic that can be used to guide the
design of service systems? Services are all
similar. Services cannot be inventoried. Services
businesses are inherently entrepreneurial. Even
service businesses have internal
services. Quality work means quality service.
7. An advantage of a make-to-stock process is
which of the following? All units of output are
unique. It features rapid delivery of a standard
product. It combines the best features of other
processes. It responds directly to customer
orders.
33
It allows the firm to avoid inventory
costs. 8. Getting an autograph from a famous
person might involve standing in which type of
queuing line structure? Single channel, single
phase None of these Single channel, multiphase
Multichannel, multiphase Multichannel, single
phase 9. For an infinite queuing situation, if
the arrival rate for loading trucks is 5 trucks
per hour, what is the mean time between
arrivals? 2.5 hours 5 hours 0.2 hour 0.1 hour
None of these 10.
34
An assumption of learning curve theory is which
of the following? Organizational learning is not
included in learning theory. The time required to
do a task will vary randomly each time the task
is repeated. Unit time will decrease at an
increasing rate. Learning will not be transferred
from one worker to the next. The reduction in
unit time will follow a predictable pattern.
11. A company's production process has an 80
percent learning curve rate. The process has
produced 1,000 units to date. A process
refinement is estimated to allow a future
learning curve rate for the identical product of
75 percent. However, the initial unit made using
the new process will take the same amount of
time as the initial unit produced using the old
process. At what point, using the new process,
will the production rate exceed the production
rate achieved by the old process? Before the
100th unit Before the 120th unit Before the
80th unit Before the 50th unit Before the 250th
unit
35
12. For which of the following should we use a
p-chart to monitor process quality? Grades in a
freshman "pass/fail" course Temperatures in a
classroom The dimensions of brick entering a
kiln The weight of fluid in a container Lengths
of boards cut in a mill 13. You have been
called in as a consultant to set up a Kanban
control system. The first thing to do is to
determine the number of Kanban card sets needed.
Your research shows that the expected demand
during lead time for a particular component is
150 per hour. You estimate the safety stock
should be set at 25 percent of the demand during
lead time. The tote trays used as containers can
hold 8 units of stock, and the lead time it
takes to replenish an order is 2 hours. Which of
the following is the number of Kanban card sets
necessary to support this situation? 42 68 89 47
36
94 14. Which of the following is a
fixed-time-period inventory model? Just-in-time
model The EOQ model Periodic system model The Q
model The least cost method 15. A company is
planning for its financing needs and uses the
basic fixed- order-quantity inventory model.
Which of the following is the total cost (TC) of
the inventory given an annual demand of 10,000,
setup cost of 32, a holding cost per unit per
year of 4, an EOQ of 400 units, and a cost per
unit of inventory of 150? None of
these 1,501,600 1,498,200 499,313 500,687
37
A.
1,501,600
Q 400. Average Inventory Q/2 200. Holding
cost/year 4. Thus, annual holding cost
800. Annual set-up cost 10,000/400 25 x
32 800. Demand x cost per unit 10,000 x 150
1,500,000. Hence, TC 1,500,000 800 800
1,501,600. 16. Which of the following is a
principle of work center scheduling? Reschedule
every day. Once started, a job can and should be
finished even if unavoidably interrupted. Assign
the first worker to all of the days that require
staffing. Achieve certainty in standards and
routings. Give work centers less to do then their
maximum.
17. Which of the following is a "focusing step"
of Dr. Eli Goldratt's theory of
constraints? Identify system constraints.
Support system constraints.
38
If you have no system constraints, make
some. Reduce system constraints. Reinforce
system constraints. 18. In designing a lean
production facility layout, a designer should do
which of the following? Locate flexible
workstations offline. Balance capacity using job
shop analysis. Design for work flow
balance. Always keep operations on a single floor
of the factory. Link operations through a push
system. 19. A simple project listing of five
activities and their respective time estimates
are presented here
Using CPM, which activities make up the critical
path? None of these
39
A, B, D, E A, D, E A, C, B, D, E A, C, D, E
20. A company must perform a maintenance project
consisting of seven activities. The activities,
their predecessors, and their respective time
estimates are presented here
Using CPM, which activities make up the critical
path? A, C, B, F, E None of these A, B, D, F,
G A, C, E, F, G A, D, E 21.
40
Which of the following is not a problem
definition tool from the operations consulting
tool kit? Issue trees Five forces model Computer
simulation Customer surveys Gap
analysis 22. Which of the following is not one
of the basic types of forecasting?
Simulation Causal relationships Qualitative Time
series analysis Force field analysis 23. A
company has actual unit demand for three
consecutive years of 124, 126, and 135. The
respective forecasts for the same three years are
120, 120, and 130. Which of the following is the
resulting MAD value that can be computed from
these data? 3
41
1 15 123 5 C MAD ABS(124 - 120) (126 - 120)
(135 - 130)/3 15/3 5. 24. From an
operational perspective, yield management is most
effective under which of the following
circumstances? Inventory is perishable. The firm
doing yield management is very profitable.
Demand cannot be segmented by customer. Fixed
costs are low, and variable costs are high. The
customer is a "captive" of the system. 25. What
is transaction processing? The decision support
system used to efficiently handle multiple
transactions The movement of paperwork through a
system using a decision tree
42
The scheduling of machinery to minimize time and
scrap The posting and tracking of the detailed
activities of a business 26. If the actual
output of a piece of equipment during an hour is
500 units and its best operating level is at a
rate of 400 units per hour, which of the
following is the capacity utilization
rate? 0.75 1.00 1.25 1.33 100 27. Which of the
following is an input to the master production
schedule (MPS)? Planned order schedules The
bill of materials The aggregate plan The
exception report Inventory records file
43
28. Which of the following is considered a
primary report in an MRP system? Cycle counting
reports Performance reports Planned order
schedules Planning reports Exception
reports 29. The centroid method for plant
location uses which of the following data?
Probabilities and payoffs Correlation matrix of
existing facilities Volume of goods to be shipped
between existing points Inbound transportation
costs Transport times between facilities
44
30. In Hau Lee's uncertainty framework to
classify supply chains, a supply chain for
functional products with an evolving supply
process is called which of the
following? Responsive Forward looking
Efficient Risk hedging Agile ....................
..................................................
............................................... ..
....................................... OPS 571
Final Exam Guide (New, 2020) For more course
tutorials visit
www.tutorialrank.com
In Hau Lee's uncertainty framework to classify
supply chains, a supply chain for functional
products with a stable supply process is called
which of the following? Responsive Agile
Efficient Risk hedging
45
Forward looking
If annual demand is 12,000 units, annual holding
cost is 15 per unit, and setup cost per order
is 25, which of the following is the EOQ lot
size? 1,000 1,200 200 300 2,000
Matching the production rate to the order rate by
hiring and laying off employees as the order
rate varies is which of the following pure
production planning strategies? Minimizing
inventory Stable workforce, variable work hours
Level Chase Meeting demand
46
Given a prior forecast demand value of 1,100, a
related actual demand value of 1,000, and a
smoothing constant alpha of 0.3, what is the
exponential smoothing forecast value rev
04_28_2014_QC_48598 1,130 970 1,000 1,070 1,030
Which of the following is not a problem
definition tool from the operations consulting
tool kit? Five forces model Gap
analysis Customer surveys Issue trees Computer
simulation
47
A company must perform a maintenance project
consisting of seven activities. The activities,
their predecessors, and their respective time
estimates are presented here
Using CPM, what is the latest finish time for the
last activity in this project (i.e., the total
time to complete the project)? 12 days 11 days 10
days 13 days 9 days
An activity where the parts that go into each
unit of a product are periodically removed from
inventory and accounted for based on the number
of units produced is called which of the
following? Frozen window Kanban Backflush
Level schedule
48
Group technology
According to the theory of constraints, which of
the following is a kind of time that makes up
the cycle time in production? Quality time
Research time Break time Just-in-time Idle time
Which of the following is a priority rule used to
schedule the sequence of jobs in a production
operation? Parts on hand first First on hand
first Last-come, first-served Longest slack time
first Last complaint first
49
Using the fixed-order-quantity model, which of
the following is the total ordering cost of
inventory given an annual demand of 36,000 units,
a cost per order of 80, and a holding cost per
unit per year of 4? 2,267 849 1,200 1,889 2,
400
Which of the following is a perpetual system for
inventory management? The wheel of inventory
First-in-first-out Fixed-time period P
model Fixed-order quantity
Which of the following address elimination of
waste under lean production? Outsourced
housekeeping
50
Backflush Quality at the source Bottom-round
management Info-matic warehouse networks
Which of the following is a reason that there are
disparities between a firm's learning curve rate
and that of its industry? Learning curves don't
reflect organizational learning. There may be
procedural differences in the manner that
different firms collect and report
data. Companies don't always report sensitive
data to outside agencies accurately. The
starting points for different firms were
different. The cumulative number of units
produced is different.
For which of the following should we use an X-bar
chart based on sample means to monitor process
quality? Grades in a freshman "pass/fail" course
Number of units with missing operations Tire
pressures in an auto assembly plant
51
Vehicles passing emissions inspection Computer
software errors
Which of the following are the three major
components of a queuing system? rev
02_17_2017_QC_CS-79354 The number of customers
the system serves, the number of steps in the
service system, and how quickly customers exit
the system The number of servers, the service
speed, and the waiting line The number of
customers and how they arrive, how customers exit
the system, and the service system The service
speed, the queue discipline, and the waiting
line The source population, how customers exit
the system, and the queuing discipline
Which of the following basic types of process
structures is one in which equipment or work
processes are arranged according to the
progressive steps by which the product is
made? Assembly line Continuous process Work
center
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Project Manufacturing cell
Which of the following is one of the three
contrasting approaches to delivering on-site
service? Production-line approach Quality
approach Professional approach Stock market
approach Retail approach
Which of the following is a measure of operations
and supply management efficiency used by Wall
Street? Current ratio Receivable
turnover Financial leverage Earnings per share
growth Dividend payout ratio
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When a company seeks to match the benefits of a
successful position while maintaining its
existing position in offering customers a variety
of differing services, what is this process
called? Inter-functional analysis Order
qualifying Order winning Straddling Operations
capability analysis Which of the following is a
total measure of productivity? Output/(Labor
Capital Energy) Output/Labor All of these
Output/Materials Output/Inputs In the
service-system design matrix, a face-to-face
total customization service encounter is
expected to have which of the following? Low
degree of customer/server contact None of these
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Low production efficiency High production
efficiency Low sales opportunity We would
expect to see in a manufacturing cell layout
which of the following? None of these Long
production setup times Large teams who
collectively do a small part of a finished
product A small team of workers who turn out
complete units of work More in-process
inventory Which of the following is a major
factor that distinguishes service design and
development from manufacturing design and
development? Capacity decisions are much more
critical in manufacturing operations.
Manufacturing is far more capital intensive than
services. The service process and service product
can be developed independently. The service
package has the same legal protection available
to manufactured goods. The service package is
the major output of the development process.
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The customer order decoupling point determines
the position of what in the supply chain?
Orders Transportation facilities
Inventory Customers Manufacturing
facilities Machine breakdown and repair in a
12-machine factory having one repair mechanic
would develop which type of queuing system line
structure concerning machine breakdowns? Single
channel, single phase None of these
Multichannel, single phase
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Single channel, multiphase Multichannel,
multiphase Assume the service rate for a queue
in a truck-loading operation is 2 trucks per
hour. Using the infinite queuing notion for the
models presented in the textbook, which of the
following is the average service time? 0.25
hour 0.5 hour 2 hours 1 hour None of these An
assumption of learning curve theory is which of
the following? Unit time will decrease at a
decreasing rate. Unit time will hold
constant. Unit time will increase at an
increasing rate. Unit time will increase at a
decreasing rate. Unit time will decrease at an
increasing rate. The unit improvement factor
for a 60 percent learning curve at 25 units is
0.0933. The first and second timings of a person
doing a job are 5
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minutes and 3 minutes respectively. Which of the
following is the learning-adjusted time estimate
for unit number 25? 0.0933 minute 9.33 minutes 3
minutes 4.665 minutes 0.4665 minute
For which of the following should we use a
p-chart to monitor process quality? Letter
grades on a final examination Temperature of
entrees in a restaurant Weight errors in cans of
soup Errors in the length of a pencil Defective
electrical switches You have been called in as
a consultant to set up a Kanban control system.
The first thing to do is to determine the number
of Kanban card sets needed. Your research shows
that the expected demand during lead time for a
particular component is 150 per hour. You
estimate the safety stock should be set at 25
percent of the demand during lead time. The tote
trays used as containers can hold 8 units of
stock, and the lead time
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it takes to replenish an order is 2 hours. Which
of the following is the number of Kanban card
sets necessary to support this situation? 94 68 42
47 89 Which of the following is a
fixed-order-quantity inventory model? P
model Periodic replenishment model The ABC
model Economic order quantity model Cycle
counting model Using the fixed-order-quantity
model, which of the following is the total
ordering cost of inventory given an annual demand
of 36,000 units, a cost per order of 80, and a
holding cost per unit per year of
4? 1,889 2,267 849
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2,400 1,200 Assume there are five jobs (i.e.,
A, B, C, D, and E) that need to be sequenced in
a production schedule. The remaining operating
time necessary for completion of job A is 4 days
(i.e., job A will take 4 more days to complete),
B will take 7 days, C will take 8 days, D will
take 2 days, and E will take 5 days. Which job
should be scheduled first if you use the SOT
priority rule for job sequencing? E B C D A
Which of the following is a "focusing step" of
Dr. Eli Goldratt's theory of constraints? Reinfor
ce system constraints. If you have no system
constraints, make some. Identify system
constraints. Reduce system constraints. Support
system constraints
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In implementing a lean production system you
should work with suppliers to do which of the
following? Make frequent deliveries. Calculate
lead times. Achieve bottom-round management.
Freeze windows. Use quality circles. For an
activity in a CPM analysis, the early finish time
is 20 and the late finish time is 20. Which of
the following statements is true? The slack for
this activity is 20. The activity's late start
must happen before its early start. The activity
is on the critical path. The duration of this
task is 20. The duration of this task is
zero. You have been placed in charge of a large
project. Shortened communication lines are
required to ensure quick resolution of problems
as they arise. You recognize that the project is
going to take a lot of time and require a lot of
team pride, motivation, and commitment by all
members. Which project management structure
should you use in this situation?
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Pure project PERT Task force Functional project
Matrix project Which of the following is not a
principle of reengineering? Capture information
many times, at the source and where it is
interpreted. Treat geographically dispersed
resources as though they were centralized. Merge
information processing work into the work that
produces the information. Link parallel
activities instead of integrating their results.
Organize around outcomes not tasks.
Which of the following forecasting methodologies
is considered a qualitative forecasting
technique? Simple moving average Market
research Exponential smoothing
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Linear regression Multiple regression A company
wants to generate a forecast for unit demand for
year 2014 using exponential smoothing. The
actual demand in year 2013 was 120. The forecast
demand in year 2013 was 110. Using these data and
a smoothing constant alpha of 0.1, which of the
following is the resulting year 2014 forecast
value? 111 100 114 120 110 Maintaining a stable
workforce working at a constant output rate while
shortages and surpluses are absorbed by
fluctuating inventory levels, order backlogs,
and allowing lost sales is which of the following
production planning strategies? Full
employment Stable workforce, variable work hours
Skill maintenance Level Chase
63
What are two of the main objectives of
ERP? Transaction processing and logistic
optimizing Resource tracking and master schedule
planning Product tracking and customer invoicing
Transaction processing and decision support If
the best operating level of a piece of equipment
is at a rate of 400 units per hour and the
actual output during an hour is 300 units, which
of the following is the capacity cushion? 133
percent 25 percent 100 units per hour 125
percent 75 percent Under the lot-for-lot (L4L)
lot sizing technique as used in MRP, we would
expect which of the following? A consistent lag
of supply behind demand Minimized carrying
costs Minimized setup costs
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Minimized quality problems A just-in-time
management philosophy
A product tree can do which of the
following? Help to compute component usage.
Reduce product scrap. Reduce regular time labor.
Locate raw material supplies. Reduce labor
overtime. Very few products are moved without
at least part of their journey being by which
mode of transportation? Rail Highway Pipeline
Water Air
65
In Hau Lee's uncertainty framework to classify
supply chains, a supply chain for innovative
products with an evolving supply process is
called which of the following? Responsive
Efficient Agile Risk hedging Forward looking
1. Which of the following is a measure of
operations and supply management efficiency used
by Wall Street? Dividend payout ratio Receivable
turnover Current ratio Financial leverage
Earnings per share growth
2.
66
An activity-system map is which of the
following? A diagram that shows how a company's
strategy is delivered to customers A timeline
displaying major planned events A network guide
to route airlines A facility layout schematic
noting what is done where A listing of
activities that make up a project
3. Which of the following is a total measure of
productivity? Output/Materials Output/Labor Outpu
t/(Labor Capital Energy) All of
these Output/Inputs
4. Which of the following approaches to service
design is characterized by having the customer
take a greater role in the production of the
service?
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Quality approach Self-service approach
Production-line approach Do-it-yourself approach
Personal-attention approach
5. Which of the following basic types of
production layout formats is one that has
similar equipment or functions are grouped
together? Workcenter layout Production line
layout Group technology layout Manufacturing
cell layout Assembly line layout 6. Which of
the following is a characteristic that can be
used to guide the design of service
systems? Services are all similar.
68
Services cannot be inventoried. Services
businesses are inherently entrepreneurial. Even
service businesses have internal
services. Quality work means quality service.
7. An advantage of a make-to-stock process is
which of the following? All units of output are
unique. It features rapid delivery of a standard
product. It combines the best features of other
processes. It responds directly to customer
orders. It allows the firm to avoid inventory
costs. 8. Getting an autograph from a famous
person might involve standing in which type of
queuing line structure? Single channel, single
phase None of these Single channel, multiphase
69
Multichannel, multiphase Multichannel, single
phase 9. For an infinite queuing situation, if
the arrival rate for loading trucks is 5 trucks
per hour, what is the mean time between
arrivals? 2.5 hours 5 hours 0.2 hour 0.1 hour
None of these 10. An assumption of learning
curve theory is which of the following?
Organizational learning is not included in
learning theory. The time required to do a task
will vary randomly each time the task is
repeated. Unit time will decrease at an
increasing rate. Learning will not be transferred
from one worker to the next. The reduction in
unit time will follow a predictable pattern.
70
11. A company's production process has an 80
percent learning curve rate. The process has
produced 1,000 units to date. A process
refinement is estimated to allow a future
learning curve rate for the identical product of
75 percent. However, the initial unit made using
the new process will take the same amount of
time as the initial unit produced using the old
process. At what point, using the new process,
will the production rate exceed the production
rate achieved by the old process? Before the
100th unit Before the 120th unit Before the
80th unit Before the 50th unit Before the 250th
unit
12. For which of the following should we use a
p-chart to monitor process quality? Grades in a
freshman "pass/fail" course Temperatures in a
classroom The dimensions of brick entering a kiln
The weight of fluid in a container
71
Lengths of boards cut in a mill 13. You have
been called in as a consultant to set up a Kanban
control system. The first thing to do is to
determine the number of Kanban card sets needed.
Your research shows that the expected demand
during lead time for a particular component is
150 per hour. You estimate the safety stock
should be set at 25 percent of the demand during
lead time. The tote trays used as containers can
hold 8 units of stock, and the lead time it
takes to replenish an order is 2 hours. Which of
the following is the number of Kanban card sets
necessary to support this situation? 42 68 89 47 9
4 14. Which of the following is a
fixed-time-period inventory model? Just-in-time
model The EOQ model Periodic system model The Q
model
72
The least cost method 15. A company is planning
for its financing needs and uses the basic fixed-
order-quantity inventory model. Which of the
following is the total cost (TC) of the
inventory given an annual demand of 10,000, setup
cost of 32, a holding cost per unit per year of
4, an EOQ of 400 units, and a cost per unit of
inventory of 150? None of these 1,501,600 1,498
,200 499,313 500,687
A.
1,501,600
Q 400. Average Inventory Q/2 200. Holding
cost/year 4. Thus, annual holding cost
800. Annual set-up cost 10,000/400 25 x
32 800. Demand x cost per unit 10,000 x 150
1,500,000. Hence, TC 1,500,000 800 800
1,501,600. 16. Which of the following is a
principle of work center scheduling?
73
Reschedule every day. Once started, a job can and
should be finished even if unavoidably
interrupted. Assign the first worker to all of
the days that require staffing. Achieve
certainty in standards and routings. Give work
centers less to do then their maximum.
17. Which of the following is a "focusing step"
of Dr. Eli Goldratt's theory of
constraints? Identify system constraints.
Support system constraints. If you have no system
constraints, make some. Reduce system
constraints. Reinforce system constraints. 18. I
n designing a lean production facility layout, a
designer should do which of the
following? Locate flexible workstations offline.
74
Balance capacity using job shop analysis. Design
for work flow balance. Always keep operations on
a single floor of the factory. Link operations
through a push system. 19. A simple project
listing of five activities and their respective
time estimates are presented here
Using CPM, which activities make up the critical
path? None of these A, B, D, E A, D, E A, C, B,
D, E A, C, D, E
20.
75
A company must perform a maintenance project
consisting of seven activities. The activities,
their predecessors, and their respective time
estimates are presented here
Using CPM, which activities make up the critical
path? A, C, B, F, E None of these A, B, D, F,
G A, C, E, F, G A, D, E 21. Which of the
following is not a problem definition tool from
the operations consulting tool kit? Issue
trees Five forces model Computer simulation
Customer surveys Gap analysis
76
22. Which of the following is not one of the
basic types of forecasting? Simulation Causal
relationships Qualitative Time series analysis
Force field analysis 23. A company has actual
unit demand for three consecutive years of 124,
126, and 135. The respective forecasts for the
same three years are 120, 120, and 130. Which of
the following is the resulting MAD value that
can be computed from these data? 3 1 15 123 5 C
MAD ABS(124 - 120) (126 - 120) (135 -
130)/3 15/3 5.
77
24. From an operational perspective, yield
management is most effective under which of the
following circumstances? Inventory is
perishable. The firm doing yield management is
very profitable. Demand cannot be segmented by
customer. Fixed costs are low, and variable costs
are high. The customer is a "captive" of the
system. 25. What is transaction processing? The
decision support system used to efficiently
handle multiple transactions The movement of
paperwork through a system using a decision tree
The scheduling of machinery to minimize time and
scrap The posting and tracking of the detailed
activities of a business 26. If the actual
output of a piece of equipment during an hour is
500 units and its best operating level is at a
rate of 400 units per hour, which of the
following is the capacity utilization rate?
78
0.75 1.00 1.25 1.33 100 27. Which of the
following is an input to the master production
schedule (MPS)? Planned order schedules The
bill of materials The aggregate plan The
exception report Inventory records
file 28. Which of the following is considered a
primary report in an MRP system? Cycle counting
reports Performance reports Planned order
schedules
79
Planning reports Exception reports 29. The
centroid method for plant location uses which of
the following data? Probabilities and
payoffs Correlation matrix of existing
facilities Volume of goods to be shipped between
existing points Inbound transportation
costs Transport times between facilities
30. In Hau Lee's uncertainty framework to
classify supply chains, a supply chain for
functional products with an evolving supply
process is called which of the
following? Responsive Forward looking
Efficient Risk hedging
80
Agile ............................................
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....................... ..........................
............... OPS 571 Week 1 Assignment
Flowchart Improvement Process (2 Papers) For
more course tutorials visit
www.tutorialrank.com
This Tutorial contains 2 Papers OPS 571 Week 1
Assignment Flowchart Improvement
Process Purpose of Assignment The purpose of
this assignment is for students to learn process
flowcharting/improving a process and summarizing
the results. Assignment Steps Resources
Microsoft PowerPoint (or other software such as
Vizio, Word, etc.) Select a complex process from
your personal life or work.
81
Use Microsoft PowerPoint or other software
including Vizio, Word, etc. to create a
flowchart of the as-is process. Define metrics
and measure the current process. Use process
improvement techniques to improve the
process. Use Microsoft PowerPoint or other
software such as Vizio, Word, etc. to create an
improved process flowchart. Use judgmental
forecasting, which is your professional
judgement, to ascertain how the future process
will perform according to your metrics. Develop a
525-word executive summary in which you describe
your process improvement project (including the
as-is process flowchart and the improved process
flowchart). Note Students and faculty are
reminded both Six Sigma readings and Lean
Principles introduced in Week 2 are spread
throughout the entire course. Students will
apply the knowledge from the readings in their
Learning Teams throughout the course. Format your
assignment consistent with APA guidelines. .......
..................................................
..................................................
.......... .......................................
.. OPS 571 Week 1 DQ 1 (UOP Course) For more
course tutorials visit
www.tutorialrank.com
82
What are process flow structures? What structure
does your organization rely on the most? How
effective has the structure been in achieving
organizational goals? ............................
..................................................
....................................... ..........
............................... OPS 571 Week 1
DQ 2 (UOP Course) For more course tutorials visit
www.tutorialrank.com
What are some factors that affect global business
processes? How would these factors affect
development of new processes? How are those
factors different from those that affect local
business process development? ..................
..................................................
.................................................
......................................... OPS 571
Week 1 DQs (New)
83
For more course tutorials visit
www.tutorialrank.com

• What are the major concepts defining the field of
  operations and supply chain management?
• What are some of the jobs and career
  opportunities in operations and supply chain
  management? (Chapter 1)
• What is the definition of an operations and
  supply chain strategy?
• How are these strategies implemented?
• How do these strategies relate to business
  results of the firm? (Chapter 2)
• What are the characteristics of a manufacturing
  process?
• How are manufacturing processes organized and
  evaluated? (Chapter 7)

84

• What are the different types of service
  processes? (Chapter 9)
• ..................................................
  ..................................................
  .................
• .........................................
• OPS 571 Week 1 Individual Assignment Design a
  Flowchart for a Process (2 Flowchart)
• For more course tutorials visit

www.tutorialrank.com

• This Tutorial contains 2 Different
  Flowcharts/Paper
• Individual Assignment Design a Flowchart for a
  Process
• Select a process you perform daily but would like
  to spend less time doing, such as driving to
  work. Dont use something as simple as combing
  your hair, reading email or taking a shower.
  Those will not give you enough data points to
  complete the assignments in latter weeks.
  Conversely dont pick something too complicated
  like month end closing of the books.
• Design a flowchart using an appropriate tool.
  Follow good flow charting techniques.
• Comment on the factors that affect the process
  design.
• Identify at least one metric to measure the
  process.
• Submit your flowchart for the process.
• Begin collecting data for the identified metric
  every day of the workweek. You must submit the
  data collected at the end of each week.

85
..................................................
..................................................
.... .............................................
......... OPS 571 Week 1 Individual Assignment
Process Design Matrix and Summary (2 Papers)
(New) For more course tutorials visit
www.tutorialrank.com
This Tutorial contains 2 Set of Paper Complete
the Process Design Matrix. Write an executive
summary identifying appropriate design approaches
for a selected product and service. Pick one
service with which you are familiar. Complete
three to five line items such as production
line, self-service, or personal attention
approach, on the Process Design Matrix. Pick one
product with which you are familiar. Complete
three to five line items such as Job shop,
batch, assembly line, or continuous flow
approach, on the Process Design Matrix. Required
Elements No more than 700 words Consistent with
APA format Submit Matrix with the Executive
Summary
86
Click the Assignment Files tab to submit your
assignment. ......................................
..................................................
..................................................
....................
OPS 571 Week 2 Assignment Statistical Process
Control Methods For more course tutorials visit
www.tutorialrank.com

• Purpose of Assignment
• The purpose of this assignment is for students to
  learn how to apply Statistical Process Control
  Methods to a business process.
• Assignment Steps
• Resources Microsoft Excel and PowerPoint
• Select a complex continuous process from your
  personal life or work. The process can be the
  same as in Week 1 assignment.
• Complete the following
• Use MicrosoftExcelto calculate the defined
  process metrics including variation and process
  capability.
• Use MicrosoftExcelandPowerPointto develop and
  display a control chart for the process.
• Evaluate the control chart and process metrics
  using Statistical Process Control (SPC) methods.
• Evaluate whether the process could benefit from
  the use of Six Sigma tools.

87
Develop a 525-word executive summary in which you
describe your Statistical Process Control
project and include the control chart with
SPC. Format your assignment consistent with APA
guidelines. Click the Assignment Files tab to
submit your assignment. ..........................
..................................................
......................................... ........
................................. OPS 571 Week 2
DQ 1 (UOP Course) For more course tutorials visit
www.tutorialrank.com
What is the learning curve and how can it be
applied? Would the learning curve be appropriate
for your organization? Explain your
answer. ..........................................
..................................................
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