Mobile CRM: The Logistical Helping Hand In A Hospital

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Mobile CRM The Logistical Helping Hand In A
Hospital
COVID-19 is a storm that has hit every possible
industry there is. Be it manufacturing,
automobile, agriculture, service, IT, and more.
Some it has hit hard, and some a little less. The
industry that is working the hardest and has the
most difficult job is the medical industry.
Hospitals are understaffed and have less
equipment in comparison to the number of patients
that they are dealing with. While the doctors
and nurses are less in number, the administrative
staff is also less and at risk. The more people
that come into contact with the virus, the more
people are likely to get infected. And the more
people are likely to get infected, the more the
chances are for the virus to spread. This is
when one of the solutions is to let technology do
the heavy lifting. While there are contact
tracing apps that are working to figure out if
one has been exposed, tech also needs to be
implemented inside hospitals. And it needs to go
beyond the administrative desks. Large hospitals
have entire wings, and buildings dedicated to
COVID-19 patients but only two or three
administrative offices managing this abundance of
patients. So what is the solution? A mobile CRM!
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TapCRM is a SuiteCRM mobile app that can be set
and the entire staff can have the CRM in their
pocket. Lets see how this would benefit On
boarding When new patients get admitted to the
hospital and added to the CRM, the data is
immediately available to the whole staff. So
everyone with the right to access that
information, can access their files, know the
severity of their symptoms, and take care of them
accordingly.
Ongoing care
Once a patient is diagnosed positive for
COVID-19, the treatment begins. They are not
declared cured until they test negative for it.
Since a number of nurses and volunteers are
taking care of them, all of them can have
updated information for each patient in their
pocket. They dont have to check on patient
specific allergies, or the last dosage of
medicine before treating them. One glance at the
mobile CRM app and they will get all they need in
order to take care of the patient correctly. It
limits the pressure on them to remember details
while also reducing the chance of
mistakes. Dashboard view An intuitive
dashboard can dynamically update the live, new,
cured, and deceased cases. It can also give
everyone a quick glance of which doctors are
available at a moment of emergency. This makes
the logistical part of things easier so everyone
can give more attention to attending the
patients. At home care If there are patients
who are quarantined at home, the CRM can have a
portal integrated with it, through which they
can update the changes in their health, medicine
doses they have consumed, and even keep track of
the number of days they have been sick and apply
to get hospitalized if their condition worsens,
or if they need to test their changes. Appointme
nt management Administration can put in a
schedule for the whole staff, and in case there
are changes or leave applications to be made,
the staff can do so from their own CRM access.
For the nursing staff,
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being able to see the doctors that are on call
when their patient needs them can be helpful.
They dont have to wonder which doctor is
available for a particular patient. Path Lab
integration The inhouse path lab should also
have access to the CRM so they can upload results
of patients directly into the CRM without delay.
The faster the results get to everyone, the
faster an action can take place. The most
significant benefit of having the whole staff
have access to the CRM on the go around the
hospital is, it frees up more people to actually
attend to the patients rather than being tied to
a desk or running between desks to help
coordinate the paperwork. TapCRM is a featured
mobile CRM app for SuiteCRM and we will customize
it for your hospital, maintaining proper access
filters, adding unique modules that you may need,
in record time. With TapCRM, we want to help
you, as a hospital, get the upper hand in the
battle against COVID-19. Please reach out to us
here for more information. You can also go
through the product page to get a deeper look at
the features of the app. Source
https//www.appjetty.com/blog/mobile-crm-logistica
l-helping-hand-hospital