Customer Advice Regarding the Coronavirus

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CUSTOMER ADVICE REGARDING THE CORONAVIRUS (COVID-1
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CHEAPER CAR RENTALS
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The safety of our customers and staff is of
paramount importance to us and we are closely
monitoring the news, information, advice and
guidance from the World Health Organisation and
local authorities regarding the spread of the
Coronavirus. Our focus is to ensure we meet
customer needs while doing our part to keep you
and our employees safe.
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WHAT SHOULD I DO IF I HAVE ALREADY MADE A
BOOKING, BUT ITS IMPACTED BY THE CORONAVIRUS?

• If you have already made a booking, but it is
  impacted by a quarantine measure or other travel
  restrictions due to the Coronavirus, this booking
  can be cancelled as outlined below
• Cancellation fees for any Pre-Pay rental
  customers impacted by Coronavirus-related travel
  bans, will be waivered
• To make any changes, please contact our
  reservations team enquiries_at_cheapercarrentals.com.
  au or call 03 8393 1892

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WHAT ABOUT BOOKINGS NOT DIRECTLY IMPACTED BY
CORONAVIRUS RESTRICTIONS?
If or increased flexibility on all bookings, you
can change or cancel, without fees, any
reservations in Europe, Australia and New Zealand
for rentals due to start before 1st May. To make
any changes, please contact our reservations team
enquiries_at_cheapercarrentals.com.au or call 03
8393 1892
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IS CHEAPER CAR RENTALS TAKING ANY ADDITIONAL
PRECAUTIONS TO HELP REDUCE THE SPREAD OF THE
CORONAVIRUS?
We are closely monitoring the information shared
by the World Health Organization concerning
advice on how to help reduce the spread of
COVID-19. We advise all our customers to keep
updated on the latest developments from the World
Health Organisation and the Australian Department
of Health.
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