Benefits of touchscreen kiosk - PowerPoint PPT Presentation

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Benefits of touchscreen kiosk

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Touch screen kiosk aka as an interactive kiosk is a computer terminal assembled with specialized hardware and software that provides access to information and applications for communication, commerce, education, etc. – PowerPoint PPT presentation

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Title: Benefits of touchscreen kiosk


1
5 BENEFITS OF TOUCH SCREEN KIOSK
2
TOUCH SCREEN KIOSK
  • It is a stand-alone device that provides a touch
    screen interface and uses highly advanced
    programming software.
  • The term touch screen refers to touching the
    display of a device with a finger or hand.
  • The touch screen is a monitor based either on LCD
    or CRT technology that accepts direct onscreen
    input.
  • Mainly used in the retail or consumer industry.
  • Also placed in high traffic areas which enable to
    access information with a finger touch.

3
TYPES OF TOUCH
SCREEN TECHNOLOGY
  • Main types include
  • Resistive
  • Capacitive
  • Infrared
  • Surface Acoustic Wave
  • COMPONENTS OF TOUCH
    SCREEN
  • Touch Sensor
  • Controller
  • Software Driver

4
BENEFITS OF TOUCHSCREEN KIOSK
  • Reduce Cost
  • Repurpose human power
  • Accurate
  • Enhance Customer service
  • Saves time

5
REDUCE COSTS
  • Can be used instead of staff and it is a one -
    time investment
  • Provide answers to customers according to their
    buying concerns.
  • Reduces the labour cost by increasing sales
    volume.
  • Cost - effective solution and cheap

6
REPURPOSE HUMAN POWER
  • Automated machines leads to layoffs and
    downsizing.
  • Replace traditional customer service roles.
  • Can provide a more important task to the
    employees at the same time.
  • Employees need only to handle customer service
    obligations that artificial intelligence cant
    handle.

7
ACCURATE
  • Provides accurate information.
  • Systematically programmed and tabulates the data
    in accordance with the preference of user/
    customer
  • Can modify the data if any changes occured.
  • It avoids the confusion of data when compared to
    human memory.
  • Touch screen kiosks in dubai are much popular in
    accuracy.

8
ENHANCE CUSTOMER SERVICE
  • Can perform multiple tasks .
  • Eg registration process, clearing queries,
    on-demand functionalities, provides information.
  • Better service offered by touch screen kiosk
    improves customers purchasing experiences.
  • Eliminates the waiting time and improves the
    message retention.
  • Complex tasks can also be performed.

9
SAVES TIME
  • Touch screen technology improves the speed.
  • Allow customers to serve themselves.
  • Businesses can offer shorter lines and reduced
    wait times.
  • Reduces the need to hire , train and pay to
    employees.

10
  • THANK YOU
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