Explain 360° view of analytical CRM with diagram.

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Customer Relationship Managementinfo_at_answersheet
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• Customer Relationship Management
•  
• Q1.Define different types of customers, their
  relationship styles and types of relationship.
•  
• Q2.Explain all building blocks of CRM plan with
  proper examples.
•  
• Q3.Explain 360 view of analytical CRM with
  diagram.
•  
• Q4."Relationship needs arise out of few goals".
  Discuss.
•  Q5.Draw a list of Parameters involved in
  defining technical requirements.

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• Q6.CRM is emerging as a most important factor
  affecting business growth. Explain the
  statement.
•  
• Q7.What do you mean by Sales Force Automation?
  What are the advantages of sales force
  automation?
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• Q8.Differentiate between partner Relationship
  Management and Customer Relationship Management.
  What is the necessity of CRM? Discuss.
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