What is Fuzz - PowerPoint PPT Presentation

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What is Fuzz

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Title: What is Fuzz


1
Business Communication
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  • Business Communication
  •  
  • Q1.Identify the three sources of Mr. Basus
    information.
  • Q2.Discuss the main filter involved in this case.
  • Q3.What should Mr. Basu have done to avoid the
    misunderstanding.
  • Q4.Who is to blame for this communication gap?
    And Why?
  • Q5.What is Fuzz?

3
  • Q6.Rewrite the given case study in a succinct
    manner.
  • Q7.Do you believe that some people are born
    writers? Justify.
  • Q8.Assume you are working as an operator at a
    call centre in India and are receiving irate
    calls from Americans and Lodoners. How would you
    handle such calls? Conceive a short conversation
    between you and your client, and put it on paper.
  • Q9.Keep your cool. What does this mean in term
    of conversation control?
  • Q10.Do you agree with the view that such abusive
    happenings on the telephone do not have any
    impact on business? Justify.

4
  • More Details contact
  • Global Study Solutions
  • Dr. Aravind Banakar
  • aravind.banakar_at_gmail.com
  • www.mbacasestudyanswers.com
  • 9901366442 - 9902787224
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