Remote Monitoring Management

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Remote Monitoring Management
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What is Remote Monitoring Management?

• Remote monitoring management is the process
  of supervising and controlling IT systems (such
  as network devices, desktops, servers and mobile
  devices) by means of locally installed agents
  that can be accessed by a managed service
  provider

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Benefits of remote monitoring management

• SMBs can enjoy enterprise-level automation and
  monitoring
• Issues are detected before they become major
  problems and avoid system failure
• IT service providers can decrease site visits and
  associated costs
• Clients pay a fixed monthly price to keep their
  IT up and running

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Process of remote monitoring management
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Remote Monitoring Management Software

• Comodo RMM
• Labtech
• Continuum
• AVG RMM
• Autotask
• Vigilix

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main function of remote monitoring Management
software

• Gather information about client software,
  hardware and networks
• Supply the MSP with activity reports and data
• Create appropriate alerts and tickets when
  problems arise
• Track network and device health
• Monitor multiple endpoints and clients
  simultaneously

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The Role Of Remote Monitoring Management And
Support In A Business

1. Establishing Customer Helpdesk
2. Meeting complaints and resolution of disputes
3. Management of the issue
4. Suggesting timely resolutions
5. Customer retention

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Need of remote monitoring management

• Essentially, when one of these Engineers
  detects a problem on the Monitoring Tool, an
  alert (or "ticket") is created and sent to the
  MSP, prompting them to take whatever action is
  needed to resolve the problem. Pro-active means
  of reporting is required here to assess the issue
  resolve successfully

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What is a remote monitoring system?

• Remote monitoring and control (MC) systems
  are designed to control large or complex
  facilities such as factories, power plants,
  network operations centers, airports, and
  spacecraft, with some degree of automation. MC
  systems may receive data from sensors, telemetry
  streams, user inputs, and pre-programmed
  procedures.

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Reasons of Remote Monitoring is Best Move to
Better Service

• Bottom line benefits through more effective and
  efficient service
• Top line growth based on service business
  innovation and improved customer satisfaction
• A risk-free way to start your IoT journey
• An attractive ROI

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Thank you..

• Presented By
• Flightcase IT Services
• For more details
• Email - info_at_fltcase.com
• Phone No. - [phone]