Finding For IT Support Centurion - PowerPoint PPT Presentation

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Finding For IT Support Centurion

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We are best IT support provider company in cape town,South Africa.Offering IT Support services to our reputed clients. – PowerPoint PPT presentation

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Title: Finding For IT Support Centurion


1
Welcome to Tcgcape
  • IT Support Centurion

2
IT Support
  • In this day and age technology is growing
    continuously to the point where it will surely
    rule the world. Because of this, it is impossible
    for one person to get through life by themselves
    we need the help of others.
  • Whether at home or at your place of work,
    technology is involved with everything we do,
    whether it is your phone, PC or laptop. IT
    support is there to help and assist us with our
    tech issues!

3
Need IT Support Expert
  • Do you want to offer the best IT Support you
    possible can? Use these IT support tips provided
    by The Computer Guyz in Centurion Lend an Ear
    and be Patient Those customers who always phone
    in for IT support?
  • They have no idea what theyre doing! So, you as
    an IT support expert need to be patient and
    listen carefully, no matter how frustrating it
    may be. Be cautious though, some customers can be
    very rude. NEVER lose your temper keep calm and
    try and assist and offer the best IT support you
    possibly can.

4
Fix The Issue and Follow up
  • When there is an issue remember that there is
    always two ways to solve the problem. The first
    solution is on the surface and can be rectified
    fairly quickly, while the other lies deeper.
    However if you fix the deeper problem the issue
    will probably never come up ever again.
  • As an IT support provider it is so important for
    you to have a decent relationship with your
    clients, this is why you should always follow up
    after you have fixed something.

5
Dont Make False Promises
  • A lot of IT support businesses or other
    businesses in general lie to their clients and
    make false promises to them. Do you really want
    to lie to your customers who trust you? NO!
  • You want to be seen as a reliable business that
    can offer trustworthy IT support. Make sure to
    double check what you are capable of doing before
    you make any false promises to your clients.
  • Follow these steps and provide your customers
    with the best IT support possible!

6
Contact us
  • Company NameThe Computer Guyz
  • Address 32 Woodbridge Business Park, Koeberg
    Road, Milnerton, Cape Town,South Africa
  • Tel. No 215516222
  • Email craig_at_tcgcape.co.za
  • Website www.tcgcape.co.za

7
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