Why IP Telephony Is Necessary??

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Why IP Telephony Is Necessary??
Submitted by Linda Crawford
Presented by http//www.smartip.ca/avaya/
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Introduction

• Are you looking for the new phone system for your
  business?? If yes, then IP telephony is the right
  choice for any business.
• The most familiar phone system in use these days
  is VoIP (Voice Over Internet Protocol) phone
  system, which uses the Internet to convey mobile
  calls.
• Avaya IP phone system provides effective
  communication with your valuable clients.

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DND (Do Not Disturb)

• DND is a vital feature for those who work with
  customers on a regular basis.
• Avaya business phones offer advanced Do Not
  Disturb (DND) feature such as the capability to
  send voicemails or calls and transfer a call to
  co-worker or colleague.
• This feature makes easier for you to transfer a
  call to another when you are in the busy state.

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Call Forwarding/ Voicemail

• The Avaya IP phone system offers you the
  voicemail system and the feature called Follow
  me.
• The call forwarding feature that permits users to
  receive calls unrelatedly of their phone number
  or location.
• Most leading companies using IP Telephony that
  capability to convert phone messages into emails,
  which could be a great help to your business

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Auto Attendant

• Internet protocols are the basis of IP networking
  that also supports public, cable, private,
  wireless networks and corporate solutions.
• VoIP is usually referred to as IP telephony
  because it uses Internet protocols to create
  enhanced voice communications. With Avaya IP
  phone systems your client communication must be
  clear and fully covered.

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Call Recording

• If your company operates in a trade that is
  regulated, you may need to record calls.
• Call recording feature allows you to record the
  important client call and send it to the other
  business people.
• You may want to record calls to track clients
  question and satisfaction.