Case Study of Hilton Hotel

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Case Study of Hilton Hotel
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Aim

• To investigate the impact of varied ways of
  staff motivation under HRM perspective- a case
  study of Hilton Hotel.

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Objectives

• To determine the concept of employee motivation
  within hospitality business.
• To understand the factors that can encourage
  workers and its requirement for attaining
  business outcomes.
• To investigate the strategic ways for encouraging
  workers in order to better develop and smooth
  running of hotel business.

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Research question

• What is the concept of employee motivation within
  hospitality business?
• What are the factors that can be used to
  encourage employees and their best effort towards
  attaining business objectives?
• What are the strategic ways for encouraging
  workers in order to better develop and smooth
  running of hotel business?

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Research Methodology

• Research approach- Inductive
• Research design- Descriptive
• Data Collection- Primary through questionnaire
  and secondary through books, journals and online.
• Sample and sampling- Random sampling and sample
  size is 30 employees.

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Findings of the study

• Theme1 Financial rewards is the main factor that
  affect the individual level of encouragement
  towards work.
• Theme 2 Performance based rewards is the factor
  that de-moralize employees working in hospitality
  firm.
• Theme 3 Management provides proper non financial
  benefits to their employees.

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Theme1 Financial rewards is the main factor that
affect the individual level of encouragement
towards work.
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Theme 2 Performance based rewards is the factor
that de-moralize employees working in hospitality
firm.
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Theme 3 Management provides proper non financial
benefits to their employees.
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Recommendations

• From the above collected facts and figures it can
  be recommended to Hilton Hotel that it is
  essential for them to undertake effectual
  motivational factors so that best services can be
  rendered to clients. It also helps workers to
  satisfy their needs and encourage them to work
  effectively towards organizational success.
  Moreover, firm is also required to involve
  various non-financial benefits such as insurance,
  paid holidays and flexible working hours so that
  workers can perform their desired goals
  effectively.

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Recommendations

• From the above collected facts and figures it can
  be recommended to Hilton Hotel that it is
  essential for them to undertake effectual
  motivational factors so that best services can be
  rendered to clients. It also helps workers to
  satisfy their needs and encourage them to work
  effectively towards organizational success.
  Moreover, firm is also required to involve
  various non-financial benefits such as insurance,
  paid holidays and flexible working hours so that
  workers can perform their desired goals
  effectively.

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References

• Lazaroiu, G., 2015. Employee Motivation and Job
  Performance. Linguistic and Philosophical
  Investigations. (14). pp. 97-102.
• Miner, J. B., 2015. Organizational behavior 1
  Essential theories of motivation and leadership.
  Routledge.
• Pinder, C. C., 2014. Work motivation in
  organizational behavior. Psychology Press.
• Gagne, M., 2014. The Oxford handbook of work
  engagement, motivation, and self-determination
  theory. Oxford University Press.

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Thank You!!
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