Career Advice Improve Your Communication Skills

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CAREER ADVICE
IMPROVE YOUR
COMMUNICATION SKILLS
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(No Transcript)
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• The ability to communicate effectively is the
  most important skill for building your career.

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• As you interact with your clients and colleagues,
  the way you communicate speaks volumes about your
  professionalism, and it allows you to forge
  powerful connections that will take your career
  to the next level.

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• It is important to remember, however, that good
  communication involves more than just the ability
  to speak eloquently.

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Keep these strategies in mind as you work on your
communication skills, and you will notice
improvements in every area of your career.
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FOCUS ON LISTENING
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• Too often, communication breaks down because
  people are too distracted to listen.

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• Although its tempting to try to guess what the
  other speaker is going to say next or plan your
  response, it is important to stay focused
  throughout the other persons speech.

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Avoid staring out the window or glancing at your
phone.
Instead, look directly at the other person and
make it your goal to hear every word they say.
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SHOW INTEREST
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People enjoy talking to people who give them a
favorable response and showing interest in the
other person is essential for building
relationships with clients.
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In fact, a simple smile or nod as they talk can
prompt them to provide you with more insight into
their preferred style of financial management.
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While you do not have to agree with everything a
person says, it does help to show that you are
genuinely trying to understand their perspective.
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PAY ATTENTION TO NONVERBAL CUES
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Body language can often reveal far more than a
persons words.
Yet, you can also give off the wrong signals if
your body language does not match the impression
you want to convey.
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Make sure to maintain a calm, relaxed posture.
Avoid crossing your arms or leaning back casually
in your chair.
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Instead, lean toward the person who is speaking
and make eye contact so they know you are fully
involved in the conversation.
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ASK FOR A PREFERRED METHOD OF COMMUNICATION
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• Everyone has a preferred way to communicate and
  tapping into a persons preferences will show you
  care while also getting you faster responses.

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During your initial meeting with someone, ask how
they prefer to communicate.
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You may also notice when a client ignores your
voicemails but quickly responds to an email.
When this happens, switch your main method of
communication to reflect their preference.
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PROVIDE FEEDBACK
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• Misunderstandings are one of the biggest
  breakdowns in communication that can occur.

For this reason, it is best to end every
conversation with clarification of what has been
discussed.
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• Rephrase what the other person has said and ask
  questions about anything you do not understand.

This gives the other person an opportunity to
correct anything that may have been
misinterpreted.
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• Improving your communication skills will bolster
  your career by eliminating misunderstandings and
  allowing you to build stronger professional
  relationships.

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• As you work on this critical career skill,
  remember that communication strategies are always
  a work in progress.

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• Treat each new contact as an opportunity to
  continue improving your ability to communicate
  and you will see results in the favorable
  responses you receive from your clients and
  colleagues.

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Seeking a new financial advisor position? Speak
with the experienced financial advisor recruiters
of Willis Consulting Inc.
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They can many top industry contacts and can help
you land the position you want. See open
positions at http//www.willis-consulting.com/fin
ancial-advisor-jobs/
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Los Angeles Office Corporate Headquarters 719
Yarmouth Road, Suite 203 Palos Verdes Estates, CA
90274 310-373-7400 PST
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Scottsdale Office 8970 E Raintree Drive Suite
300 Scottsdale AZ 85260
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New York Office 244 5th Avenue, Suite 1855 New
York NY 10001 212-726-2041 PST