microsoftdynamics ax sm online training

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Microsoft Dynamics AX SALES and MARKETING online
training
Online classroom Corporate Training
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US MAGNIFIC TRAINING INDIA 91-9052666559 USA
1-678-693-3475 info_at_magnifictraining.com www.magn
ifictraining.com
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Microsoft Dynamics AX SALES and MARKETING Online
Training

• Course Content
• Business Relations and Workflow of Sales Force
• Quotations, Sales Targets, and Statistics
• Managing Marketing Campaigns, Telemarketing, and
  Mailings
• Integration

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Microsoft Dynamics AX SALES and MARKETING Online
Training

• Business Relations and Workflow of Sales Force
• Setup and administration of business relations.
• Processes of the sales force.
• Using the workbook and managing activities.

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Microsoft Dynamics AX SALES and MARKETING Online
Training

• Quotations, Sales Targets, and Statistics
• Quotation process in the customer relationship
  management (CRM) module.
• Sales units and sales targets.
• Perspectives, categories, and views that can be
  displayed in the sales management statistics.

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Microsoft Dynamics AX SALES and MARKETING Online
Training

• Managing Marketing Campaigns, Telemarketing, and
  Mailings
• How marketing campaigns are defined, set up, and
  activities connected.
• How financials can be viewed for campaigns
  allowing for a follow-up.

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Microsoft Dynamics AX SALES and MARKETING Online
Training

• How targets are identified and how they can be
  approached by means of the Internet, mail, or
  telephone.
• Process of registration of responses from the
  targets.
• Features for targeting contact persons.
• How the call and mailing lists are created and
  distributed among the sales force.

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Microsoft Dynamics AX SALES and MARKETING Online
Training

• Integration
• Relation of CRM to sales order, accounts
  receivable, master planning, project, human
  resources, questionnaire, and Enterprise Portal
• How the telemarketing features can be integrated
  to a telephony provider/call center solution by
  using the telephone application protocol
  interface (TAPI)

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Microsoft Dynamics AX SALES and MARKETING Online
Training

• Understand absence reports and statistics.
• Synchronization to Microsoft Office Outlook of
  activities and contact persons.

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