Warranty of ECIGONE

1
Warranty of ECIGONE
2

• The present warranty is provided as a guide and
  can be subject to alterations. The warranty
  applies for the purchase of products from E-cig
  one and covers defective products and the return
  of such product.

3

• Unless declared upon reception as noted on the
  TC for returns and cancellations, all part such
  as (atomizer, clearomizer,cartridge, etc), with
  the exception of the battery carry no warranty
  unless reported. The battery carry a 60-day
  warranty.

4

• The liability of E-cig one, its appointed agents,
  is limited to the payment or replacement of
  defective products to the extent that such
  product has been received by the recipient
  (customer, client) in a defective state and
  declared as such no later than 24 hrs. after
  reception. Provision for replacement/refund are
  underlined here below

5
(No Transcript)
6

• Defective product and replacement - A customer
  should notify E-cig one of a defective product
  and follow the steps mentioned for the return of
  the product in the TC. Once notified, the
  customer should return the defective product and
  a replacement will be shipped.

7

• E-cig one will reimburse the customer postage for
  the return of the defective product and will ship
  a replacement free of charge.

8
(No Transcript)
9

• Defective product and cancellations A customer
  should notify E-cig one of a defective product
  and follow the steps mentioned for the return and
  cancellations of products in the TC.

10

• If the customer sends back a defective product,
  but does not want to receive a replacement, they
  will be responsible for payment of the postage to
  return the defective product. Upon reception,
  E-cig one will refund the customer the amount
  paid for the product less the shipment cost.

11
(No Transcript)
12

• Cancellations If a customer has received a
  product and decide that they do not want it and
  wish to return the product, the customer must
  follow the steps noted on the return of the TC
  provided that the customer has not opened the
  package, tampered with, or neglected the product
  in whatsoever manner.

13

• In such circumstance, the customer is responsible
  for the return postage of the product. Upon
  reception, E-cig one will fully refund the
  customer less the shipment cost.

14
(No Transcript)
15

• Note The present warranty does not take into
  consideration damages caused by third parties
  such as courier services. In such case, the
  courier service are liable in accordance with the
  shipment policy.

16

• For any assistance with our product warranty
  please contact our customer service or E-cig one
  main office at 
• E-cig one
• 71 -75 Shelton Street
• Covent Garden
• London
• Tel [phone]
• email customerservice_at_ecig-one.co.uk