Important Considerations When Setting Up Your eCommerce Business - PowerPoint PPT Presentation

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Important Considerations When Setting Up Your eCommerce Business

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Title: Important Considerations When Setting Up Your eCommerce Business


1
ENTREPRENEURSHIP LIFE
  • Important Considerations When Setting Up Your
    eCommerce Business

2
Important Considerations When Setting Up Your
eCommerce Business
  • So youre about to take the plunge into
    business entrepreneurship for the first time, and
    as I am sure you have realized, there are ever
    changing considerations that need to be taken
    into account. For an eCommerce business
    (electronic commerce) in particular, where you
    have the opportunity to open 24/7 with no need
    for a physical store presence, you will find that
    there are many benefits to running this type of
    business.
  • One of the most desirable benefits for those
    interested in starting an online business is the
    low expense compared to the usual costs of
    starting a business. Due to this affordability
    aspect, however, many people rush into eCommerce
    without careful consideration which means that
    their businesses tend to flag as the hard work
    kicks in. In fact, over 90 of internet start-ups
    fail within the first three months. To avoid
    being part of this shocking statistic, here are
    some vital elements to consider when setting up
    your eCommerce business.

3
The Idea
This needs to be refined, even in the
initial stages of thinking that you may wish to
start your own business. Firstly, decide
what it is you want to sell. Although this may
seem fairly simple at first, this decision will
determine everything about your
business, so give it some serious thought.
For instance, if you choose to sell furniture or
hardware, you will need an entirely different
storage space, audience focus and delivery option
than if you were to sell organic food or
stickers. Currently, the market is dominated
by global department stores such as Amazon which
have billions of products to suit every need and
more. Unless you think you stand a chance
competing against the likes of Amazon, which is
forecast to earn an incredible 90 billion in
2014 alone, it may be better for you to try and
carve out a niche at first.At the other end of
the spectrum you have more room to focus solely
on one thing, whether this be wallpaper,
groceries or light bulbs, you will be able to
excel in a niche before expanding, if you choose
to do so later on.
4
The Idea
  • Once you have your business plan set, the
    next step is to choose your new business domain
    name. For an eCommerce business especially, your
    domain name will be part of your brands
    identity, plus they are not particularly easy to
    change so it is vital to pick one you intend to
    keep. Your domain name will be one of the first
    things that a customer sees in relation to your
    website so you need to ensure that it is
  • Memorable if people cannot remember your domain
    name they will not be able to find you online
  • Easy to type if it is too long or too difficult
    to spell people may be deterred when they dont
    get the result theyd expected. They will
    probably type in Amazon to get what they need
    there instead
  • Related to your brands ethos if you have a
    serious and reputable brand, having a silly
    domain name simply wont fit and your audience
    wont take you seriously, you dont see
    wackojackos.com for specialist heritage riding
    clothes do you?

5
Essentials Insurance
  • Essentials
  • So now that you have the perfect idea and the
    wheels are finally getting in motion, there are
    several necessities to take on board when setting
    up your business
  • Insurance
  • Any business, whether online or on the high
    street needs to have the correct business
    insurance for its purpose by law. It is a legal
    requirement for any business to have employers
    liability insurance if you employ any individual,
    even if it is only for work experience.
    Similarly, a minimum of third party motor
    insurance is legally required if your company
    will be using a car. However, there are also
    other insurance options that are voluntary but
    incredibly valuable to the success of your
    business should anything go wrong. Policies such
    as protection against risk of compensation claims
    and legal action provide a lifeline if, for any
    reason, someone claims compensation for an
    incident which is out of your control. You can
    even get specialist insurance to provide cover if
    you or any other vital member of staff becomes
    ill and unable to work.

6
Financial Security
  • All companies are heavily reliant on the smooth
    running of their finances, so it is integral to
    your business survival that you keep your
    accounts in order from day one. This means
    keeping all transactions and receipts together in
    an organised fashion, and also working out your
    liabilities to tax and all essential outgoing
    payments such as wages. Depending on how
    competent you are at this, you can opt to manage
    your finances yourself which can save accountancy
    costs, especially if you can take advantage of
    specialist cloud accounting software.
    Alternatively, if accounting is not your forte I
    would strongly recommend employing a bookkeeper
    or accountant to handle this responsibility on
    your behalf, even if it is merely to check your
    accounts quarterly to see that you are on top of
    things before it gets too late.

7
Security
  • Due to the internet being largely unregulated and
    unmanaged, there are many risks and threats to
    eCommerce sites from hackers that could seriously
    impact your business. Aside from accessing vital
    information, hackers could alter your website and
    potentially use viruses to corrupt data which
    could lead to financial loss and a damaged
    reputation. More seriously, criminal charges can
    be pressed if certain legalities such as the Data
    Protection Act are found to have been
    breached.iii
  • As well as online security you need to be sure
    that your stock is protected, and in fact this is
    usually necessary for many insurance policies.
    Insuring your stock is also essential, even if
    you think your site is secure there are
    inevitably the dangers of fire, flooding and so
    on. In many cases using specialist door hardware
    can be an effective deterrent for thieves, but it
    could also be worth investing in specialist
    security such as CCTV or remote alarm systems to
    ensure that your products are as safe as possible.

8
Appearance
  • For an eCommerce business your website design is
    just as important as any shop window, and its
    structure must perform as well as any pristine
    aisle in a store. Your web design is the face of
    your brand on the internet and your only chance
    to show your customers what you are about. For
    this reason it is important to go to a web design
    company that understands your vision and knows
    what your brand is about. Take your time with
    your decision, meet with various website
    designers and view their portfolios. You can even
    take examples of what it is you are looking to
    have on your site to ensure that you are both on
    the same page.

9
Must Haves
  • Technology
  • When running an eCommerce business you will be
    incredibly reliant on technology, especially
    computers, so it is essential that you know what
    youre doing with the software and hardware that
    you are using. If you are not entirely confident
    with this it is a good idea to outsource or
    employ IT support from professionals, as if
    anything goes wrong it will be your business that
    is at stake. Although this may be seen as an
    additional expense on a tight budget, the cost of
    IT downtime when running an online business can
    be far more devastating so it is better to be
    safe.
  • With regards to what hardware to choose from,
    there is the ongoing debate of PC versus Mac, but
    at the end of the day it is what works best for
    you that matters most. Windows machines are
    cheaper which can be a bonus when starting up a
    business with limited funds, plus in some cases
    there are more programs developed for Windows
    PCs. However, if you prefer the smarter Apple
    hardware you can still get refurbished iMacs as
    an affordable alternative. Apple hardware is
    generally very robust and so getting one second
    hand does not necessarily compromise on quality.

10
Must Haves
  • There is now an abundance of eCommerce software
    for companies to choose from which means you are
    more likely to find one suitable to your
    preferences. Which one you prefer can be
    discussed with your website designers in the
    initial stages as they can outline the benefits
    of each one related to your sites needs.
  • Marketing
  • There are so many different ways to market any
    company, but as an eCommerce brand focusing on
    the internet and going to your target audience
    directly offers an excellent approach. Digital
    marketing techniques that include SEO (search
    engine optimisation), PPC (pay per click) and
    social media management are excellent for giving
    your brand an authoritative online voice.
    Generally speaking, PPC advertising is often seen
    as a quick win as you pay for each time a user
    clicks on your ad, while SEO is seen as a natural
    growth that slowly pushes your site up the search
    engine rankings, following the fact that more
    search engine users click on the highest search
    results first.

11
Must Haves
  • What is proving to be a great marketing source to
    start-ups is social media because of its
    affordability and the very personal nature of its
    reach. Although there are paid options, having a
    social media account on any of the main platforms
    is free for everyone. This gives you, the
    company, a chance to interact directly with
    existing and potential customers for nothing.
    Just as you would like to tell all the people
    walking past that you have some great offers in
    your store, you can create a social post to do
    the same and invite visitors directly to your
    site with a link.
  • Aesthetics
  • At the initial concept stage you should have
    decided whether your new business was to be
    entirely online or whether you would also have
    physical stores too. Or perhaps its the other
    way round and you have a physical space you work
    from but in expansion you have turned to
    eCommerce. Regardless of the reason for it, if
    you have any customer facing elements to your
    business these need to look as good as possible.
    Today it is easy to combine practicality with
    aesthetics thanks to the interior trends of
    mixing textures and materials. In particular,
    Industrial vintage furniture is great if your
    eCommerce business faces customers but does not
    focus on this element as it looks great but is
    also very sturdy and reliable.

12
Environment
  • One important consideration in running a business
    that is so easily overlooked when starting out is
    its long-term maintenance. This is not so much a
    problem for online stores and studios where
    appearance there isnt key, but you still need to
    look after this space to keep your business
    running smoothly. Recycling and energy efficiency
    are highly rewarded by local authorities, plus
    they naturally save you money so think of this
    wherever possible. Moreover, there are other
    tricks which will ease your carbon footprint,
    which in this day and age, could encourage
    customers to shop with you over your competition.
    Many recycling specialists are now able to create
    energy from waste which has a dramatic effect on
    minimizing landfill altogether.
  • So here you go, some of the main considerations
    to make when you are setting up your own
    eCommerce business in order to have the best
    chance of success. First and foremost beyond all
    of these tips, however, should be the
    organization. If you and your business are
    organized effectively you will be fully aware of
    incomings and outgoings, meetings, important
    deadlines and areas of concern so that you can be
    prepared for any eventuality.
  • http//www.chrisducker.com/internet-business-failu
    res/
  • http//www.forbes.com/profile/jeff-bezos/

13
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