Title: Important Considerations When Setting Up Your eCommerce Business
1ENTREPRENEURSHIP LIFE
- Important Considerations When Setting Up Your
eCommerce Business
2Important Considerations When Setting Up Your
eCommerce Business
- So youre about to take the plunge into
business entrepreneurship for the first time, and
as I am sure you have realized, there are ever
changing considerations that need to be taken
into account. For an eCommerce business
(electronic commerce) in particular, where you
have the opportunity to open 24/7 with no need
for a physical store presence, you will find that
there are many benefits to running this type of
business. - One of the most desirable benefits for those
interested in starting an online business is the
low expense compared to the usual costs of
starting a business. Due to this affordability
aspect, however, many people rush into eCommerce
without careful consideration which means that
their businesses tend to flag as the hard work
kicks in. In fact, over 90 of internet start-ups
fail within the first three months. To avoid
being part of this shocking statistic, here are
some vital elements to consider when setting up
your eCommerce business.
3The Idea
This needs to be refined, even in the
initial stages of thinking that you may wish to
start your own business. Firstly, decide
what it is you want to sell. Although this may
seem fairly simple at first, this decision will
determine everything about your
business, so give it some serious thought.
For instance, if you choose to sell furniture or
hardware, you will need an entirely different
storage space, audience focus and delivery option
than if you were to sell organic food or
stickers. Currently, the market is dominated
by global department stores such as Amazon which
have billions of products to suit every need and
more. Unless you think you stand a chance
competing against the likes of Amazon, which is
forecast to earn an incredible 90 billion in
2014 alone, it may be better for you to try and
carve out a niche at first.At the other end of
the spectrum you have more room to focus solely
on one thing, whether this be wallpaper,
groceries or light bulbs, you will be able to
excel in a niche before expanding, if you choose
to do so later on.
4The Idea
- Once you have your business plan set, the
next step is to choose your new business domain
name. For an eCommerce business especially, your
domain name will be part of your brands
identity, plus they are not particularly easy to
change so it is vital to pick one you intend to
keep. Your domain name will be one of the first
things that a customer sees in relation to your
website so you need to ensure that it is - Memorable if people cannot remember your domain
name they will not be able to find you online - Easy to type if it is too long or too difficult
to spell people may be deterred when they dont
get the result theyd expected. They will
probably type in Amazon to get what they need
there instead - Related to your brands ethos if you have a
serious and reputable brand, having a silly
domain name simply wont fit and your audience
wont take you seriously, you dont see
wackojackos.com for specialist heritage riding
clothes do you?
5Essentials Insurance
- Essentials
- So now that you have the perfect idea and the
wheels are finally getting in motion, there are
several necessities to take on board when setting
up your business - Insurance
- Any business, whether online or on the high
street needs to have the correct business
insurance for its purpose by law. It is a legal
requirement for any business to have employers
liability insurance if you employ any individual,
even if it is only for work experience.
Similarly, a minimum of third party motor
insurance is legally required if your company
will be using a car. However, there are also
other insurance options that are voluntary but
incredibly valuable to the success of your
business should anything go wrong. Policies such
as protection against risk of compensation claims
and legal action provide a lifeline if, for any
reason, someone claims compensation for an
incident which is out of your control. You can
even get specialist insurance to provide cover if
you or any other vital member of staff becomes
ill and unable to work.
6Financial Security
- All companies are heavily reliant on the smooth
running of their finances, so it is integral to
your business survival that you keep your
accounts in order from day one. This means
keeping all transactions and receipts together in
an organised fashion, and also working out your
liabilities to tax and all essential outgoing
payments such as wages. Depending on how
competent you are at this, you can opt to manage
your finances yourself which can save accountancy
costs, especially if you can take advantage of
specialist cloud accounting software.
Alternatively, if accounting is not your forte I
would strongly recommend employing a bookkeeper
or accountant to handle this responsibility on
your behalf, even if it is merely to check your
accounts quarterly to see that you are on top of
things before it gets too late.
7Security
- Due to the internet being largely unregulated and
unmanaged, there are many risks and threats to
eCommerce sites from hackers that could seriously
impact your business. Aside from accessing vital
information, hackers could alter your website and
potentially use viruses to corrupt data which
could lead to financial loss and a damaged
reputation. More seriously, criminal charges can
be pressed if certain legalities such as the Data
Protection Act are found to have been
breached.iii - As well as online security you need to be sure
that your stock is protected, and in fact this is
usually necessary for many insurance policies.
Insuring your stock is also essential, even if
you think your site is secure there are
inevitably the dangers of fire, flooding and so
on. In many cases using specialist door hardware
can be an effective deterrent for thieves, but it
could also be worth investing in specialist
security such as CCTV or remote alarm systems to
ensure that your products are as safe as possible.
8Appearance
- For an eCommerce business your website design is
just as important as any shop window, and its
structure must perform as well as any pristine
aisle in a store. Your web design is the face of
your brand on the internet and your only chance
to show your customers what you are about. For
this reason it is important to go to a web design
company that understands your vision and knows
what your brand is about. Take your time with
your decision, meet with various website
designers and view their portfolios. You can even
take examples of what it is you are looking to
have on your site to ensure that you are both on
the same page.
9Must Haves
- Technology
- When running an eCommerce business you will be
incredibly reliant on technology, especially
computers, so it is essential that you know what
youre doing with the software and hardware that
you are using. If you are not entirely confident
with this it is a good idea to outsource or
employ IT support from professionals, as if
anything goes wrong it will be your business that
is at stake. Although this may be seen as an
additional expense on a tight budget, the cost of
IT downtime when running an online business can
be far more devastating so it is better to be
safe. - With regards to what hardware to choose from,
there is the ongoing debate of PC versus Mac, but
at the end of the day it is what works best for
you that matters most. Windows machines are
cheaper which can be a bonus when starting up a
business with limited funds, plus in some cases
there are more programs developed for Windows
PCs. However, if you prefer the smarter Apple
hardware you can still get refurbished iMacs as
an affordable alternative. Apple hardware is
generally very robust and so getting one second
hand does not necessarily compromise on quality.
10Must Haves
- There is now an abundance of eCommerce software
for companies to choose from which means you are
more likely to find one suitable to your
preferences. Which one you prefer can be
discussed with your website designers in the
initial stages as they can outline the benefits
of each one related to your sites needs. - Marketing
- There are so many different ways to market any
company, but as an eCommerce brand focusing on
the internet and going to your target audience
directly offers an excellent approach. Digital
marketing techniques that include SEO (search
engine optimisation), PPC (pay per click) and
social media management are excellent for giving
your brand an authoritative online voice.
Generally speaking, PPC advertising is often seen
as a quick win as you pay for each time a user
clicks on your ad, while SEO is seen as a natural
growth that slowly pushes your site up the search
engine rankings, following the fact that more
search engine users click on the highest search
results first.
11Must Haves
- What is proving to be a great marketing source to
start-ups is social media because of its
affordability and the very personal nature of its
reach. Although there are paid options, having a
social media account on any of the main platforms
is free for everyone. This gives you, the
company, a chance to interact directly with
existing and potential customers for nothing.
Just as you would like to tell all the people
walking past that you have some great offers in
your store, you can create a social post to do
the same and invite visitors directly to your
site with a link. - Aesthetics
- At the initial concept stage you should have
decided whether your new business was to be
entirely online or whether you would also have
physical stores too. Or perhaps its the other
way round and you have a physical space you work
from but in expansion you have turned to
eCommerce. Regardless of the reason for it, if
you have any customer facing elements to your
business these need to look as good as possible.
Today it is easy to combine practicality with
aesthetics thanks to the interior trends of
mixing textures and materials. In particular,
Industrial vintage furniture is great if your
eCommerce business faces customers but does not
focus on this element as it looks great but is
also very sturdy and reliable.
12Environment
- One important consideration in running a business
that is so easily overlooked when starting out is
its long-term maintenance. This is not so much a
problem for online stores and studios where
appearance there isnt key, but you still need to
look after this space to keep your business
running smoothly. Recycling and energy efficiency
are highly rewarded by local authorities, plus
they naturally save you money so think of this
wherever possible. Moreover, there are other
tricks which will ease your carbon footprint,
which in this day and age, could encourage
customers to shop with you over your competition.
Many recycling specialists are now able to create
energy from waste which has a dramatic effect on
minimizing landfill altogether. - So here you go, some of the main considerations
to make when you are setting up your own
eCommerce business in order to have the best
chance of success. First and foremost beyond all
of these tips, however, should be the
organization. If you and your business are
organized effectively you will be fully aware of
incomings and outgoings, meetings, important
deadlines and areas of concern so that you can be
prepared for any eventuality. - http//www.chrisducker.com/internet-business-failu
res/ - http//www.forbes.com/profile/jeff-bezos/
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