How to Analyze a Bug?

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How to Analyze a Bug?
Quality is a Rule
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How to Analyze a Bug?

• During any type of testing, be it mobile
  testing, web site testing or desktop testing,
  there are several ways of analyzing the found
  bugs. For example, when the information about the
  found bug is obtained later on, the collective
  analyses is used. Despite the fact that different
  analysis methods center on different issues, they
  all have something in common.

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How to Analyze a Bug?

• Common features
• of all bug-analyzing methods

They answer the question What?.
They answer the question Where?.
They answer the question When?.
They answer the question What type?. 
They answer the questions How? and Why?.
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4
How to Analyze a Bug?
They answer the question What?.

• The found bugs should be identified and
  classified in order to relate them to a certain
  scheme. This is the main priority of any software
  testing company worker.

They answer the question Where?.
Where exactly was the bug tracked? This data will
be useful for software developers who are going
to fix the faults.
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5
How to Analyze a Bug?
They answer the question When?.

• They answer the question When?. It is important
  to know the exact time or at least the phase at
  which the bug was detected. Having analyzed this
  information, it is possible to predict the later
  bug appearance as well as the overall product
  quality.

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6
How to Analyze a Bug?
They answer the question What type?. 

• As a continuation of the previous point, the
  information on the type of bug is of high
  importance. Namely, it is necessary to find out,
  is it a pre-release (sometimes called as
  in-development) or post-release (sometimes called
  as in-field) type of fault.

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How to Analyze a Bug?
They answer the question What type?. 

• The latter type consists of the bugs that
  end-users happen to face, that is why they have
  to be paid special attention to.
  However, software testing company workers may
  face the situation, when they have the make
  quality assessment based only on pre-release bug
  information.

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How to Analyze a Bug?
They answer the questions How? and Why?.

• The analyses may help you realize, how the bug
  appeared and why it happened. Answering these
  questions helps you get to the core of the
  problem.

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9
How to Analyze a Bug?

• Please mind that all of the points listed above
  are the first priority issues. However, often
  this information is not enough and additional
  data on the found bug should be collected.

Office in Ukraine Phone [phone] E-mail
contact (at) qa-testlab.com Address 154a,
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10
Quality is a Rule
Thank You !
Office in Ukraine Phone [phone] E-mail
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