Improving Standards

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• Improving Standards
• ICT Support
• Wednesday 19 September 2001

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• Quality
• The Council believes that ultimately,
  responsibility for delivery of high quality
  provision and of quality improvement lies with
  colleges. To avoid a compliance culture, quality
  should be clearly owned by the colleges, and
  colleges must have a genuine commitment to
  self-evaluation and continuous quality
  improvement.

SFEFC
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• Quality
• A sector with highly professional, trained and
  qualified staff with a commitment to continuous
  quality improvement in their practice, in which
  colleges invest in the development and
  empowerment of all of their staff
  self-evaluation and reflective practice are fully
  embedded in the operation of each college

SFEFC
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• QA
• The need for a more holistic approach to quality
  assurance, to include support staff, so that it
  is a more integral part of the management of the
  college

Scottish Executive - Management Review of FE
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• ICT
• Development of College ICT strategies
• ( planned development of self-evaluation to
  include ICT Services )

SFEFC
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• Self-evaluation Toolkit
• Definition of Standards
• Guidelines for Processes
• Grade illustrations
• Examples of Good Practice
• Scope of activity
• NOT LT, MIS

Consortium Project
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• Glenrothes College
• Elmwood College
• Dundee College
• Fife College
• Cumbernauld College
• Coatbridge College
• South Lanarkshire College
• SFEU

Consortium Project
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• Standards
• Strategy
• Staffing
• ICT Infrastructure
• System Administration
• User Support
• Task Management
• QA Arrangements
• HMI Review Format
• National Standing - QIF
• External Perspective

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• Process (theory)
• Stage 1 Test refine
• Stage 2 Final check to sector

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• Process (practice)
• Stage 1 Test refine

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• Stage 2 Final check to sector

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• ICT Services
• Repository of Blame
• Unfulfilled Promises
• Unrelenting Expenditure
• High Technical Testosterone
• Marginalised and liked it!
• Defensive and Suspicious
• Favoured Species

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• ICT Services - Quality Agenda
• Common Standards
• Supportive Processes
• Valued Output
• Cultural Development

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• ICT Services Mantra
• S Happens

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• ICT Services Mantra
• S Happens Rama Rama Ding Ding
• (Hare Krishna version)

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• ICT Services Mantra
• This t happened before
• (Hindu version)

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• ICT Services Mantra
• No s
• (Atheist version)

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• ICT Services Mantra
• S wont happen if I work harder.
• (Protestant version)

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• ICT Services Mantra
• If t happens, I deserve it.
• (Catholic version)

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• ICT Services Mantra
• Lets Smoke This s.
• (Rastafarian version)

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• ICT Services Zen
• A person who cares about what he sees and does is
  a person whos bound to have some characteristics
  of Quality.

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• ICT Services Zen
• gumption describes exactly what happens to
  someone who connects with Quality. He gets
  filled with gumption.

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• Community College of Denver
• Those that havent chosen quality as their goal
  face an uncertain future.

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• Community College of Denver
• Honest criticism is hard to take, particularly
  from a relative, a friend, an acquaintance, or a
  stranger.

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• And what is good, Phaedrus,
• And what is not good -
• Need we ask anyone to tell us these things?