Step 3

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Step 3
Expectations of a Rec Sports Employee

• 2009-2010
• Student Employee Handbook
• (on-line presentation)

2
What We Expect of Our Employees

• Student employees are responsible for reporting
  any changes in their status, such as from
  student to non- student, to their supervisor.
  Likewise, the unit supervisor is responsible for
  reporting any change in the status of the
  temporary employee to Recreational Sports
  Student Personnel. The supervisor also is
  responsible for monitoring the duration of
  non-student employees.
• You should not work more than 29 hours per week
  within the University. It is the employees
  responsibility to make sure they do not exceed
  this limit.
• Attend appropriate training sessions as required
  for your particular job. (see Training and
  Orientation)
• Provide written and verbal feedback about your
  job relating problems, questions, suggestions
  and situations to your supervisor. Keep a tally
  sheet if required.
• Work your scheduled shift (s). If unable to do
  so, cover your shift by using the appropriate
  substitution procedure. Substitution procedures
  vary depending on the job (program or building),
  so please make sure you find a sub.

Remember, if you always do what you have
always done, then you will always get what you
have always gotten. John Maxwell
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What We Expect of Our Employees

• Be prepared for possible emergency situations
  (i.e. tornado, bomb threat, red alert) by
  studying the Emergency Procedures Response Plan
  (flip chart) at your work station.
• Correctly swipe your M-Card in and out on the
  time clock. Please follow detailed instructions
  posted by the time clock.
• Keep your required certifications current. You
  must show proof of valid certifications to be
  able to work certain positions.
• If you are asked to assist in a project using any
  of the office machines, your supervisor will
  instruct you in their use. If any machine or
  piece of equipment breaks down PLEASE DO NOT
  attempt to repair it. Let your supervisor know
  there is a problem.
• Once hired the Student Employees must Maintain
  Good Standing with Rec Sports to continue
  employment with Department.
• carry minimum of 4 permanent hours per week for
  entire semester
• employee has not dropped permanent shift(s) after
  add/drop date

I never had a policy I have just tried to do
my very best each and every day.  Abraham
Lincoln
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What You Can Expect From Us

• Training
• We will prepare you to be successful at your
  job. It is the responsibility of the professional
  staff to make sure you have the job knowledge and
  training to do the job we ask you to do. The
  professional staff will make every attempt to
  make sure you are prepared for all situations you
  may face during the course of doing your job.
•  
• Tools
• Every position in the department requires
  different tools and materials to do their job
  correctly and effectively. It is the job of the
  professional staff to provide you with those
  tools and materials. The professional staff will
  make every attempt to make sure you have the
  materials you need to do your job during every
  shift.
•  
• Support
• If you handle yourself in a proper and
  professional manner, and follow the guidelines
  and policies as detailed in this manual, you will
  have the support of each professional staff
  member in our department.

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Before Your First Shift

• Once you have been hired to become part of the
  team here at Rec Sports, there are a few things
  you have to do before your first shift.
• Please note, if you are missing employment
  paperwork, you will not be able to schedule hours
  or work any of your scheduled shifts.
• Please see the Student Personnel Coordinator for
  Payroll or your supervisor immediately.

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Employment Paperwork NEEDED to work for Rec Sports

• Complete or update ALL employment paperwork
• Student Employment Application (located in
  Wolverine Access Student Business)
• Complete the Rec Sports Employment Application
  (recsports.umich.edu/student)
• Federal Form I-9 Employment Eligibility
  Verification Form (see next slide)

7
Federal Form I-9 Employment Eligibility
Verification Form

•   Everyone in the United States, not just
  students, must complete this federal form when
  beginning a job with a new employer.
• Although the form itself is easy to fill out,
  you must also present an original document or
  documents that establish your identity and
  employment eligibility. The most common
  documents students use to complete this form are
  their original Drivers License presented with a
  valid Social Security card or birth certificate
  (certified copy), or Passport. Other documents
  are also acceptable. Review the back side of the
  I-9 form for a listing of all other acceptable
  documents.
• Please visit http//www.umich.edu/hraa/hrris/f
  orms/I-9.pdf for the listing of all acceptable
  documents. This link is a resource for student
  temporary employees please do not print the
  document.
• If you have any questions about completing the
  I-9, please do not hesitate to call the Student
  Personnel Coordinator - Payroll at 936-0613.
  Students hired for supervisory, lifeguard, trip
  leader or challenge program instructor positions
  must bring current certifications with them when
  they come in to fill out payroll forms.

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Attend ALL training, information and orientation
sessions.

• New Employees will need to attend an
  Information Session. The information session
  will be held to introduce the employment
  opportunities available within Rec Sports.
  Applications of New Employees will not be
  reviewed without attendance at one of the
  sessions.
• Rec Sports provides training or orientation
  sessions for introduction to department and all
  student positions. These sessions are mandatory
  and are an extremely important aspect of our
  commitment to provide quality service to our
  participants. This is where you will learn all
  of the essentials that make up your position.
• Job specific orientation sessions will be
  conducted each semester. Attendance at these
  sessions is mandatory for new and returning
  employees unless excused by the supervisor for
  the position.
• If a student fails to attend a required
  orientation session without notifying his or her
  immediate supervisor, the decision of allowing
  the student to retain his/her hours will be left
  to the discretion of the immediate supervisor.
• Students will be paid for the length of the
  training and/or orientation session only if they
  work TWO weeks (one full pay period) after work
  schedules begin each term. IM Officials must
  work at least one shift per week for the duration
  of the season.

9
Student Employee Handbook Agreement

• By signing this form you acknowledge that you
  have read and understand this on-line manual and
  that you agree to follow all the guidelines
  outlined in it. You must sign and return this
  form to your supervisor before your first shift.

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HIRING PRIORITIES

• Because of our departments commitment to the
  Student Financial Aid Program, first
  consideration is given, in some positions, to
  those applicants who have received an award
  through the Federal or State of Michigan
  Work-Study award.

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FALL / WINTER HIRING PRIORITY

• 1st Priority
• U of M student (currently enrolled) who has
  previously worked for Recreational sports.
• o Work Study
• o Non-Work Study
• 2nd Priority
• U of M Work Study student not previously
  employed by Recreational Sports and/or U of M
  student not previously employed by Recreational
  Sports, certified as a lifeguard.
• 3rd Priority
• U of M student enrolled for present term
• o Non-Work Study
• o Not qualified to work as a lifeguard
• 4th Priority
• Previous employee not currently enrolled
• 5th Priority
• Non-student who has not previously worked for
  Recreational Sports

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SPRING / SUMMER HIRING PRIORITY

• 1st Priority
• U of M student (currently enrolled) who has
  previously worked for Recreational Sports.
• o Work Study
• o Non-Work Study
• 2nd Priority
• U of M student (not currently attending classes)
  who has previously worked for Recreational
  Sports
• 3rd Priority
• U of M Work Study student not previously
  employed by Recreational Sports
• o Non-Work Study
• o Not qualified to work as a lifeguard
• 4th Priority
• Any person who is certified as a lifeguard
• 5th Priority
• U of M student enrolled for present term
• o not previously employed by Recreational
  Sports

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DETERMINING INITIAL PAY RATE

• Entry Level Criteria - 4 Pay Rates
• Starting Rate A rate/any job in Entry Level
  
• After two full semesters of work B rate/any
  job in Entry Level
• After four full semesters of work C rate/any
  job in Entry Level
• After six full semesters of work D rate/any
  job in Entry Level
• Intermediate Level Criteria - 4 Pay Rates
• Starting Rate A rate/any job in
  Intermediate Level
• After two full semesters of work B rate/any
  job in Intermediate Level
• After four full semesters of work C rate/any
  job in Intermediate Level
• After six full semesters of work D rate/any
  job in Intermediate Level
• Supervisor Level Criteria - 4 Pay Rates
• Starting Rate A rate/any job in Supervisor
  Level
• After two full semesters of work B rate/any
  job in Supervisor Level
• After four full semesters of work C rate/any
  job in Supervisor Level
• After six full semesters of work D rate/any
  job in Supervisor Level
• Notes
• Spring and summer academic terms count as 1/2
  semester.
• Contact your supervisor for the starting pay
  rate and the raise increments for your position.
• Student Supervisors will receive the D rate
  for all positions they work in the Entry Level
  category, regardless of their Student Supervisor
  pay rate.

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Returning Employee Policy

• Current Rec Sports student employees taking one
  semester off may be eligible to schedule the
  following semester if they are in good standing
  with the department. 
• If the student employee is off the department
  payroll for more that one semester, the student
  will be considered a New Employee.
• The Spring/Summer semesters will not apply. Pay
  Rate will determine how many semesters the
  employee worked before the temporary leave.

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Instant Schedule Hours for Facility Operations
Employees

• Students will also be paid at the Instant
  Schedule rate. Any time Instant Schedule hours
  are in effect, students are not responsible for
  covering their regularly scheduled shifts. Once
  you sign up for an Instant Schedule shift, the
  shift becomes your responsibility. If you can no
  longer work the shift, you must find a sub as you
  would any regular shift.
•  
• The following is a list of times when Instant
  Schedule hours are in effect
• August Last two weeks
• September First two weeks
• October Fall Break
• November Thanksgiving Weekend
• December During the holiday season
• January First week
• Feb/March Spring Break
• April Semester Break

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TIME CLOCK PROCEDURES

• In order to swipe in and out you must use your
  M-Card in the time clock. Non-students will be
  issued M-Cards to use for this purpose. You must
  use your M-Card to swipe in and out. If you
  forget your M-Card, notify your supervisor or the
  building supervisor immediately so you can be
  written in. Failure to notify your supervisor of
  missed swipes may result in disciplinary action
  and delay of pay.
• When swiping in, follow the directions posted at
  the time clock. When swiping out, slide your
  M-Card through the time clock.
• If you are working at the CCRB, IMSB you must
  sign in to the book near the time clock. At the
  NCRB, you must sign in to the book located in the
  Equipment Room.
• Intramural Program officials, sport supervisors,
  and equipment staff must make sure their names
  and times worked are listed on the IM Supervisor
  Report in the sign in book.
• Sport Supervisors (Clubs) must sign in the book
  at each location.
• If you realize that you forgot to swipe in or
  out, notify your supervisor, the building
  supervisor or one of the personnel coordinators.

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PAYCHECK INFORMATION

• Students working for the University of Michigan
  will be paid on a regular, bi-weekly schedule.
  Paychecks are issued every other Friday from the
  University Payroll Office and sent to a location
  designated by the employee. Please visit
  www.payroll.umich.edu/biweekly.html for the
  bi-weekly payroll schedule.
• Students may choose to deposit their payroll
  checks directly to a local bank account by
  completing the Direct Deposit information located
  on the Wolverine Access (Student Business) web
  site (https//wolverineaccess.umich.edu). Direct
  Deposit is the Universitys recommended method
  for delivering your paycheck. Students should
  expect to be paid within three weeks of
  completing and submitting employment materials
  and starting work. Students are paid in a timely
  manner for all hours worked.
•  
• If you move, you must change your address on
  Wolverine Access. If you need to change Direct
  Deposit Information please make changes on
  Wolverine Access. Contact the Payroll Coordinator
  at CCRB for details.
• If you have a problem or questions regarding your
  paycheck, please contact the Payroll Coordinator
  at CCRB, 936-0613. If the Payroll Coordinator is
  unavailable, the Assistant Director of Student
  Personnel at CCRB may be able to assist you at
  763-3084.

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WORK schedules

• We recognize that academics is your top priority,
  but we expect that you budget your time
  accordingly to accommodate your work and academic
  schedule. Supervisors and participants are
  counting on you to show up for work. Employees
  are expected to show up to work, follow the dress
  code, and be ready to fulfill their duties at
  their scheduled times.

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SUBSTITUTIONS

• If you find that you cannot work one of your
  shifts, it is your responsibility to find a
  qualified (trained for that specific job)
  substitute for your shift. You are expected to
  look for a substitute as far in advance as
  possible. The shift is your responsibility until
  a sub is found. If you cannot or do not find a
  sub, you are expected to work the shift.
• Substitution procedures vary depending on the
  job, please follow the appropriate substitution
  policy. The substitution policy for each job is
  listed in the training manual. We must all act
  responsibly to guarantee the highest staffing and
  customer service levels possible.

20
RESIGNING HOURS (Permanent Shifts)

• When an employee resigns hours (permanent shift),
  a 2-week Notice Form must be completed by the
  employee. Once completed, the employee will hand
  in to the Supervisor and the Supervisor will give
  to the Personnel Coordinator. The 2-weeks will
  begin when Kathy receives the Notice form.
• The employee is responsible for working the hours
  or finding a eligible sub (current Rec Sports
  employee) to work the hours unless a replacement
  is found.
• Failure to follow this procedure will result in a
  Not recommended for rehire notation in the
  employees personnel file.
• Resigning Hours may impact the seniority level of
  the employee.
• Please note, Intramural Sports Officials must
  contact the Assistant Director-Officials to
  request not to be scheduled.

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Upon Completion of Employment
It is the responsibility of employees to return
any keys, equipment or materials that have been
provided during their employment with the
Department of Recreational Sports.
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On The Job responsibilities
CELL PHONES WIRELESS PHONES Student employees
are not allowed to use cell phones and wireless
phones (i.e. IPhone, BlackBerry, Trio) while on
duty. Only building, program and sport
supervisors may use their cell phones for Rec
Sports business purposes only.  
To improve customer service, many of the
professional staff carry cell phones. Please feel
free to contact them should any problem arise.
For numbers, see the Department Directory located
within each Front Office and Equipment Room.
These numbers are not to be distributed.
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COMPUTERS OTHER OFFICE EQUIPMENT

• Student employees are prohibited from using Rec
  Sports professional staff computers and/or
  offices without prior permission.
• Student employees assigned to particular office
  area computers may ONLY use computers for
  non-work related use with permission of their
  professional staff supervisor.
• Non-Work related use must be for homework
  purposes only. No Facebook, Instant Messaging,
  etc.
• NO LAPTOP COMPUTERS at any workstations.
• Student employees may not use cop y machines, fax
  machines , departmental supplies or phones for
  personal purposes.

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Dress Code
To maintain a professional environment, student
employees are required to dress according to the
departmental dress code policy. Employees should
always report to work wearing clean and neat
clothing.

• Employees are REQUIRED to wear
• Department issued shirts (must be clean and
  unaltered)
• Shorts (no shorter than 3 inches above the knee)
• Slacks/jeans/warm-ups or athletic pants (must be
  clean, neat, without holes and are not frayed)
• Skirts may be worn, but no shorter than 3 inches
  above the knee
• Closed toe shoes must be worn by anyone working
  in the weight room

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Dress Code Student employees MAY NOT wear

• Hats, caps, or head coverings CANNOT be worn
  while on duty indoors. Hats are permitted only
  for those employees who work outdoors. Scarves or
  other head coverings are allowed for religious
  purposes only.
• Shirts that dont cover shoulders or midriffs.
• Flip flops
• Sweatpants
• Pajama bottoms

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DRESS CODE IM Officials

• Intramural officials are required to wear
  appropriate officiating apparel.

27

• Please keep the Handheld Game Devices, Ipods, etc
  at home or in your backpack. These are not
  allowed while you are working.
• No Headphones
• Earbuds!

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Can I Eat When I am Working?

• Generally, food and drinks are not permitted near
  computers and may not be permitted at all in some
  work settings.
• Check with your supervisor
• for what
• is appropriate for
• your work setting.

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• Please continue to
• Step 4 of the
• on-line Student
• Employee Handbook presentation.
• Employee Recognition