The Attitude Virus

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The Attitude Virus

• Curing Negativity in the Workplace

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Objectives

• Understand the consequences of a negative
  attitude in the workplace and the benefits of
  promoting a positive, healthy environment.
• Understand how a poor attitude can quickly spread
  through the workplace.
• Be aware of the different negative attitudes.

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Objectives

• Know how to diagnose an attitude problem in
  themselves or their colleagues.
• Recognize the need to take responsibility for a
  negative attitude and its consequences.
• Be sensitive to underlying causes leading to
  negative attitudes and relate them to team goals.

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Objectives

• Be able to help team members clarify their
  feelings and relate them to team goals.
• Learn how to replace old, ineffective reactions
  with adaptable, productive responses.
• Know how to follow through in order to reinforce
  new, positive behavior.

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Discussion Question 1

• What are some of the situations at home that
  might cause you to come to work with a bad
  attitude?
• What are some situations at work that might cause
  a bad attitude?

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Discussion Question 2

• When under stress how does it effect your
  attitude at work and your relationship with your
  co-workers?

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So just what is an attitude?
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Positive Attitude

• What is positive attitude?
• Positive attitude is maintaining a cheerful,
  positive outlook and avoiding negativity.
• Positive attitude is pursuing worthy objectives
  with determination and patience.
• Positive attitude is exhibiting fortitude when
  confronted with failure.

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Discussion

• What are some other types of virus carriers
  besides those mentioned in the video?
• If a co-worker is generally a grouch, how do you
  judge whether hes harmless or a virus carrier?

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Reacting vs. Responding

• Accepting responsibility is a form of response.
• Reacting is instinctive and often unproductive.

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• The single most significant factor in determining
  individual destiny is attitude! It is attitude
  that determines
• Who a person is.
• The quality of their life
• How many persons are affected by them.

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Steps to Prevent Negativity

• Recognize that there is an attitude problem.
• Take responsibility for your own attitude, and
  help team members take responsibility for theirs.
• Focus on behavior, not personality.
• Acknowledge underlying causes and clarify issues
  that may lead to conflict between personal and
  team goals.

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Steps to Prevent Negativity

• Address the situations that cause stress.
• Replace negative, ineffective reactions w/new
  responses, then practice
• Monitor progress and follow through to ensure
  lasting improvement.
• Infect team members with a good attitude.

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An exercise
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Your living is determined not so much by what
life brings to you as by the attitude you bring
to life not so much by what happens to you as by
the way your mind looks at what
happens. John Homer Miller