Engaging with International Students

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Engaging with International Students

• 9 September 2004
• David Killick, Head of Office for International
  Programmes
• Susan Isherwood, International Officer

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Prior to application
Key markets, strategies Established
markets New markets Emerging markets
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• In country activities
• Progression from courses
• Agents
• Recruitment fairs
• o enquiries
• o applications
• o chasing outstanding issues

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• Resource Intensive
• Expensive

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Non Verbal Communication

• How important is it?
• What are the features?
• How is it a cultural issue?

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3 Aspects of NVC

• Haptics
• Proxemics
• Chronemics

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Application to acceptance

• Methods of application
• Through agent/representative
• Direct application
• Obtained during an overseas visit

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• Response time
• What additional information would make
  applications easier to process?

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• Continuing Contact
• BANNER

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Acceptance to arrival

• Visa applications
• Unconditional offer letters need to be
• o timely
• o accurate
• o detailed
• o original

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• Welcome Pack (joining instructions)
• Last chance conversion tool
• Vital information for the soon to be students

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• Information included
• About Leeds Met
• About Leeds
• Scholarships
• Preparing to leave home
• Arriving in the UK
• Onward travel to Leeds
• Welcome Programme
• Living in the UK
• Student life
• Advice and support
• Useful contacts
• Campus maps

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Misattribution

• A deeply held value
• Translates into a specific attitude
• Which is manifested in a particular
• behaviour
• Which is (mis)interpreted as an
• indication of the underlying
  value

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Misattribution
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Misattribution

• Do not have proper meals
• Are cold and hard, like their weather
• Are cruel to their children
• Are not hygienic
• Treat their wives badly
• Are so hypocritical

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Misattribution

• The British
• Do not have proper meals
• Are cold and hard, like their weather
• Are cruel to their children
• Are not hygienic
• Treat their wives badly
• Are so hypocritical

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• Welcome Week, 13 September 2004

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• Programme
• Meet and Greet
• Registration, payment
• Tours of campuses and facilities
• Explore Leeds and the region
• Information fair and information day
• Welcome party
• Accommodation searches
• Social activities, excursions, get- togethers,
  sports
• English course registration
• Course inductions

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Arrival in class

• Integration

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Language 1

• Now, what you really ought to do later is get in
  touch with the, like, tutor that runs the course
  and check out what has to be done to get yourself
  sorted out with a module ID. OK?

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Language 2

• Getting over flu and getting rid of a cough, and
  getting round to getting set for getting back to
  work can really get you down, but when you get
  down to getting on with it youll find it easier
  to get up to your old tricks again. Get it?

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Language 3

• Thats that student that failed.
• Thats that student that that lecturer that that
  memo that the Dean that went to that conference
  that was about that new law thats being
  introduced sent referred to failed.

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Language 4

• Simplest 1, most difficult 7
• 1. Shall I run through that again?
• 2. Look, Ill go over what Ive just said a
  second
• time, shall I?
• 3. Now, do you want me to run all that past you
• once more?
• 4. Would it be a good idea if I explained it
  another
• time?
• 5. So, how about checking that lot over one more
• time?
• 6. You want me to repeat yes?
• 7. Would a second explanation be in order?

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Language 5

• 1. Could you come this way, please?
• 2. If you take a look in the Help menu you
• should find something thatll deal with
• that.
• 3. You wont need to bring it back until the
• 21st, unless somebody else asks us to
• recall it.
• 4. Would you mind if I asked you to move to
• one side?
• 5. Hang about, could you?

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Intonation

• Intonation will over-ride grammar.
• You live in London.

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Intonation

• Intonation will focus us on what is important.
• You live in London.

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Intonation

• Intonation will convey important nuances
• Oh yes, I really do think Blair is the perfect
  Prime Minister.

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Stress

• Stress can appear to shift the sound of part of a
  word and so change its meaning
• The VC is a very important man.
• The VC is a very important man.