How

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How FIT is yourPROFESSIONAL IMAGE ?

• Survival of the Fittest
• River Rock Casino Resort
• Richmond, B.C.
• Sept 18th 20th

2
Survival of fittest in a casino?

• Best payout slots - 5, 1, .50, .25, .05
• Always play the max bet !
• Play denomination and amount within your comfort
  zone allowing a half decent amount of play
• Read machineodds, pay lines, return
• Obtain a free Player Points Card
• That way you can still earn points
• Individual results WILL vary.
• Only bet what youre prepared to loose!

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Tim Moore Associates

• Global Supply Chain Recruiter
• Over 1,000 clients in Canada and 7 other
  countries
• 4600 Supply professionals registered with Tim
  Moore Associates.
• Public, private, manufacturing, services,
  logistics, charitable, and much more.
• Impressive ten year track record

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Our website

• www.timmooreassociates.com
• 24 page TIPS booklet - click
• Leave behind your resume for review

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Thirty second elevator introduction

• Global Supply Chain Recruiter that not only
  changes peoples livesbut their livelihoods as
  well
• We offer an immediate positive affect by
  improving the acumen, skill set and
  professionalism in the Supply Chain area,
  boosting the bottom line performance of our
  clients globally.

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What might be your introduction?

• Power of first impressions
• Previously 2 minute assumption
• Then 30 seconds
• NOW Blink The Power of Thinking Without
  Thinking, by Malcolm Gladwell.
• Decisions may occur much faster think
  instantaneously or in two seconds.
• Your communication and the image you present,
  create the first - often the lasting impression
  of professional image on the people you meet.

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How Fit is your Professional Image?

• LEARNING OUTCOMES
• What is a Professional Image?
• Do YOU really manage or control it?
• Why is it important to youand your employer?
• How to best survive in todays workplace
• What elements make up ones
• professional image
• How FIT is yours?

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How Fit is your Professional Image?

• Learning Outcomes
• Best resume format for Supply Chain
  PROFESSIONALS.
• Best interviewing tips
• Career advice
• Developing Brand YOU.

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What is Professional Image?

• Professional image is the set of qualities and
  characteristics that represent the perceptions of
  your competency, character and commitment as
  judged by key stakeholders (i.e., superiors,
  subordinates, colleagues, vendors, clients).

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Do YOU control it?

• The fact is, you cant really control everyones
  exact opinion.
• You can only influence your professional image,
  based on what other people see, hear or
  comprehend.
• People are constantly observing your behavior and
  forming theories about your competency,
  character, and commitment.
• At times, these can change rapidly (-) and be
  disseminated throughout your workplace.

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Why is it important to you?

• Your professional image not only speaks volumes
  about who you are, but also who you can be or
  what you can accomplish.
• It speaks of your abilities, technical
  competence, social skills, strong character, and
  integrity.
• Shows your commitment to your company, your team,
  and your profession.

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HOW TO INFLUENCE OTHERPEOPLES JUDGEMENT

• Although you cant influence it entirely, it is
  only wise to add your voice and effort in helping
  to frame others' theories about who you are and
  what you can accomplish.
• Project a positive and professional image at all
  times.

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Elements of Professional Image

• Personal traits dress, body language, education
  
• Who you are, rather than what you do.
• Social identity group(s)
• Fe/Male, Parent, Immigrant/Canadian
• Who you belong to or are identified most readily
  with.
• Professional Groups
• What you do for a living are you engaged and
  involved?
• Depending on the observer and situation, each
  element may take different priorities and can
  draw stereotypes from each other.

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Two ways to survive judgment1. Impression
management

• Manage your impressions in 3 ways
• Non-verbal behavior -appearance, demeanor
• Verbal cues - vocal pitch, tone, and rate of
  speech, grammar and diction, disclosure
• Demonstrative acts
• Job performance,
• Dedication to profession,
• Continued self improvement education,
  fitness
• Volunteering -improvement and
• assistance to others.

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Two ways to survive judgment2. Positive
distinctiveness

• Positive distinctiveness usually involves
  attempts to educate others about the positive
  qualities of your identity group, advocate on
  behalf of it, and incorporate your background and
  identity-related experiences into your workplace
  interactions and innovation. (Its the value
  add)
• The way you act and behave influences the way you
  are approached, how you are treated, and the way
  you are given opportunities to excel.

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Importance to you and employers

• Successful impression management can generate a
  number of important personal and organizational
  benefits, including
• career advancement,
• client satisfaction,
• better work relationships (trust, intimacy,
• avoiding offense),
• group cohesiveness,
• a more pleasant organizational climate,
• a more fulfilling work experience.

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Take a strategic approach

• Identify your ideal state.
• What are the core competencies and character
  traits you want people to associate with you?
• Which of your social identities do you want to
  emphasize and incorporate into your workplace
  interactions, and which would you rather
  minimize?

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Conduct an audit

• Assess your current image, culture, and audience.
• Consider what are the expectations for
  professionalism in your firm?
• How do others currently perceive you?
• How do you compare with your mentor or role model?

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How FIT is your professional image?

• Are you consistently projecting the best
  qualities that show your competency, character
  and commitment?
• Are you demonstrating professionalism in your Job
  performance, dedication to profession, Continued
  self improvement, and helping others?
• Are you gaining the skills required to excel in
  your job and/or profession?

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Skills needed to ensure a professional SC image

• HARD (technical) skills - associated with
  Supply Chain professionals.
• Contract writing and negotiations.
• Identifying cost saving opportunities and
  implementing savings plans.
• Initiating successful purchasing policies and
  their ongoing development.
• Tracking market conditions, price trends, and
  futures markets.
• Work process mapping and development.

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Skillset needed to Project a professional SC image

• HARD SKILLS
• Developing internal controls for purchasing
  procedures.
• Designing strategic directions for the
  procurement department.
• Project management.
• Merger and acquisition consolidation.
• Outsourcing planning and execution

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Typical Supply Chain Soft (corporate) skills
requested

• problem solving
• Communication - team player skills
• conflict management
• interpersonal skills
• planning and organization
• leadership and motivation skills
• initiative

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The reality is

• MYRIAD SOFT SKILLS ARE REQUIRED
• Seven categories
• Social skills,
• Teamwork,
• Oral competence,
• Independence,
• Emerging soft skills
• 5. Diversity awareness
• 6. Networking
• 7. Responsible Procurement

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SOFT SKILLS

• 1. SOCIAL SKILLS
• Politeness
• respect for others
• positive attitude
• friendly attitude
• enthusiasm
• empathy
• patience
• convincing others
• sense of humour

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Soft skills

• 2. TEAMWORK
• Conflict Management
• Foster a collaborative style of working
• Ability to lead others - effectively
• 3. ORAL COMPETENCE
• Effective communication
• Public speaking
• Art of Presentation - exposing the corporation's
  leadership to what is possible or requiring
  action.
• English (and other) Language skills

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Soft skills

• 4. INDEPENDENCE your greatest area of impact !
• Honesty, Integrity, Morality (avoids corp.
  scandal)
• Discipline, Perseverance, Patience.
• (Several interim steps over a long timeframe to
  position the procurement function to properly
  address emerging issues).
• Global perspective of Supply function within
  organization
• Knowledge of culture and structure of your
  employer
• Able to operate in a Global business environment.
• an innovative spirit that challenges the status
  quo
• Seek new solutions to problems
• Confidence, Flexibility - desire and ability to
  change
• Ability to learn, update, and integrate knowledge
  learned.
• Sense of responsibility (environment, general
  public, employer, emerging economies - suppliers)
  
• Loyalty toward employer
• A sense of urgency act promptly
• Computer and internet capable
• Cleanliness and Excellent Health

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Emerging soft skills

• 5. DIVERSITY AWARENESS
• Ability to perceive and respect cultural
  differences.
• Learn new processes and methods across cultural
  boundaries, being mindful of ethical and social
  differences.
• Bring a broader understanding of how to work in
  different settings, and act as a bridge between
  cultures.

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Emerging soft skills

• 6. NETWORKING SKILLS
• Business networking is a method by which
  business opportunities are created through
  networks of like-minded business people.
• When followed correctly, allows greater
  activities for the business person to build new
  business relationships and generate business
  opportunities at the same time.

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7. Responsible Procurement

• What can Buyers do?

• Stop exploitative practices
• Know your global impact
• Respect and ensure (more than) minimum human
  rights are adhered to in the Supply Chain.
• Good, stable, long term relationships with the
  suppliers.
• Clear, timely, honest communication.
• Price calculation and the establishment of
  sustainable prices, which covers the cost of
  production, living wages and enables the supplier
  to make a level of profit.
• Clear lead time, and on time/in full payments.
• Support to the small groups of farmers and
  workers in the supply chain

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Why are soft skills important?

• Employers often use soft skills to short list
  potential employees.
• When you are short listed and there are two or
  three remaining candidates, your soft skills AND
  professional image, can give you that extra push
  that will win your next big career move.

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Ways to project Professional Imagewhen job
searching

• Best resume format.
• Best interviewing experience
• Best follow up techniques
• Best ways to negotiate an offer
• Develop a solid Brand YOU.

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Professional resume format

• Use a Canadian format
• No to marital status, number of dependents,
  religious or political affiliations, SIN, photos,
  references.
• YES to Immigration status, start date, address,
  preferred contact method.
• In general absolutely NO TYPOS, concise yet
  sufficient, precise.

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• NAME, academic and/or professional designations
• COMPLETE mailing address
• City, Province, Postal Code
• Contact numbers, HOME, CELL (not work)
• e-mail address, networking address
• (if professional - Linkedin)
• CAREER PROFILE
• A brief two or three sentence synopsis of your
  career and what you offer employers.
• A Certified Professional Purchaser (C.P.P.)
  with over twenty years of experience in the
  automotive, pharmaceutical and engineering
  sectors. A seasoned strategist and contract
  negotiator specializing in raw materials, MRO,
  and industrial buying.
• Avoid Objectives which are too limiting and
  confusing to HR professionals.
• Determine and lead with which is strongeryour
  education or employment.
• EMPLOYMENT EXPERIENCE (in chronological order,
  most recent first)

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• FORMAL, PROFESSIONAL AND CONTINUING EDUCATION
  ideally most recent first.
• Complete name of designation, correct
  abbreviation, name of institution (College,
  University,
• Association), dates of study or attainment.
• Complete list of courses (where taken too) and/or
  seminars taken.
• Dont forget internal company training as well.
• Attach transcripts if too lengthy.
• MEMBERSHIPS AND/OR PROFESSIONAL AFFILIATIONS
• Purchasing Management Association of Canada
  (PMAC)
• SKILLS and STRENGTHS
• Computer skills software, hardware
  specialization, SAP (which modules), JD Edwards,
• Microsoft Office (Word, Excel, Access,
  PowerPoint, etc.) Website development.

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Best interview techniques

• Be concise. Time is limited.
• The interviewer (usually) has set questions to
  determine your suitability and only so much time
  to ask them.
• RESEARCH, RESEARCH, RESEARCH check website !
• Know the job youre going for. Research the
  firm, its products, services.
• Show ENTHUSIASM !
• Dont complain or criticize.
• Dont dwell on salary or benefits until the 2nd
  interview. Might show you want to GET more than
  you have to offer
• Show interest. Ask when the decision will be
  made, if you can call and follow up. Ask for the
  job.
• Dont forget to ask How did this job become
  available?
• See www.timmooreassociates.com for more
  information.

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Negotiate your OFFER.

• Show them your professionalism by negotiating an
  offer.
• Ask for it in writing. Clarify terms.
• Ask for time to consider it.
• Ask if thats the best you can do?
• (You may be surprized)
• Know your self worth regarding salary.
• Consider employer, sector, locations.
• Understand salary is just ONE aspect.

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Packaging and MarketingBRAND YOU !

• Product Branding started in the 80s. Large
  firms sold customers an image, rather than simply
  product.
• - Nikes Just do it. (Sold athletic image,
  not 200 shoes)
• Benefits
• - Support premium pricing
• - Extend product lines
• -Increase company valuations
• -Enable Survival in downturns better
• -Even attract better talent to organizations.
• Evolved in the 90s to celebrities endorsing
  products, to
• creating their own personas that are
  presented as brands.
• Martha Stewart, Tiger Woods, Donald Trump.

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Why Not Personally Brand?

• TWO QUOTES TO REMEMBER
• John A Byrne Editor Fast Company, March
  2004 The World of Careers Job Searching
• Now as companies continue to discard employees
  like used Kleenex, you have no choice but to
  actively market your personal brand. No one else
  will do it for you."
• William Arruda, Personal Branding Guru.
• Nowadays you have to clearly communicate the
  unique promise of value that
• you have to offer employers.
• EVERYTHING TO THIS POINT IN THE PRESENTATION HAS
  BEEN ABOUT BRAND YOU.
• KEY WAYS of Personally Branding
• Professional Image determine what you want to
  project.
• Hard and soft skills SC employers are looking
  for, and working on them.
• Professional Resume craft it to show SC
  excellence AND your value add.
• Professional Interview be consise, specific and
  PREPARED.
• Professionally negotiating an offer.

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Professional Portfolio

• Putting it all together in a handy reference
  binder or portfolio.
• Include all relevant documents which are good
  examples of your Brand that would not be
  appropriate in a concise resume.
• Be sure to highlight
• Unique skills What people have said about you
  in reviews, letters, e-mail.
• Your achievement Certificates, letters of
  praise or thanks, actual price or spend savings.
• Your involvement in influential projects
  examples of where you have been the lead or part
  of a Team, for a project or job, and made a
  difference.
• Samples of testimonials and/or references. But
  dont leave them behind. (Theyre available
  for 2nd, 3rd interviews.)
• Be specific. It adds and builds
  credibility.

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Is this a professional image?
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VALUE ADD (branding) you bring, as a SC
Professional.

• Optimize the use of resources for which you are
  responsible so as to provide the maximum benefit
  to your employer buying without prejudice,
  seeking to obtain the maximum value for each
  dollar of expenditure.
• Serve and protect the Public Interest, without
  using your authority of office for personal
  benefit, rejecting and denouncing any business
  practice that is improper
• Minimizes company risk and maintains compliance
  in the areas of environment, health, and safety
  (EHS)

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What VALUE ADD do you bring?

• Maintain the highest level of Honesty and
  Integrity protecting your employer, yourself,
  and setting an example of your profession.
• Ensure fair competition amongst suppliers.
• Recognize your responsibility to environmental,
  social and global issues consistent with
  corporate goals or mission of your employers.
• A lot more professional than you may think.

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In closing.(time to wake up)

• Believe in your self-worth. Take sole
  responsibility for setting your course.
• Generate internally the motivation to accomplish
  your goals.
• Take actions today that will best ensure your
  personal and career development.
• Empower yourself to stand out, both personally
  and professionally. Show them the BEST Brand
  YOU.

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Yes, theres more

• Professional Image can mean many things, but to
  most, its a sign of dignity, class, integrity
  and maturity.
• Continue learning. Once youve secured the job
  you want, continue growing. Never settle on
  mediocrity.
• Inject ENTHUSIASM wherever you go. People will
  want to be around you. (Its contagious).
• Distinguish yourself favourably.
• MOST companies no longer control or direct your
  career anymore, its entirely UP TO YOU.
• SHOW THEM youre a competent, intelligent and
  resourceful SCP.
• Its my privilege to represent and assist you !
• Please keep in touch !
• WWW.timmooreassociates.com

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THANK YOU !BCIPMAC

• Anna Becker, C.P.P.
• 2007 Workshop Chair
• Geraldine Kennedy, C.P.P.
• Executive Director, BCIPMAC
• Jacquie Steele, C.P.P.
• Operations and Event Manager
• BC Institute members, invited guests.