What is the

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What is the Get It Right Plan?

• The Get It Right Plan demonstrates GSAs
  strong commitment to ensuring the proper use of
  GSA contracting vehicles and services in order to
  be in full compliance with Federal Acquisition
  Regulations (FAR) and best practices. The Get
  It Right Plan will improve the federal
  acquisition process, thereby allowing agencies to
  obtain best value when acquiring products and
  services needed to accomplish their missions.
•  

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What is the Get It Right Plan?

• Excellence in acquisition is a top priority
  at GSA. There is nothing more important than
  providing acquisition services to our federal
  agency customers in a way that delivers best
  value to support the achievement of their
  missions of service to the American people, while
  adhering strictly to federal acquisition
  policies, regulations and best practices.
• GSA Administrator Stephen A. Perry
• July 28, 2004

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What is the Get It Right Plan?

• From the smallest of regional offices to our
  national headquarters, GSA takes seriously the
  trust placed in us to properly execute and manage
  government acquisition activities. GSA remains a
  premier source of acquisition solutions, and our
  challenge is to assure that best value is
  delivered while balancing an emphasis on
  compliance, ethics and integrity in everything we
  do.
• GSA Chief of Staff Acting Chief
  Acquisition Officer, Karl Reichelt
• August 5, 2004

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What the Get it Right Plan is not

• Its not about
• Saying NO
• Punishing folks who make mistakes
• Reducing creative solutions
• Paying more for an item or service
• Slowing down response time to the customer
• Being policepersons
• Going back to the Bad Old Days

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What is the Get It Right Plan?

• The five major objectives of the Get It Right
  Plan are to
• Secure the best value for federal agencies and
  American taxpayers through an efficient and
  effective acquisition process, while ensuring
  full and open competition, and instilling
  integrity and transparency in the use of GSA
  contracting vehicles.
• Make acquisition policies, regulations and
  procedures clear and explicit.
• Improve education/training of the federal
  acquisition workforce on the proper use of GSA
  contracting vehicles and services.

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What is the Get It Right Plan?

• 4. Ensure compliance with federal acquisition
  policies, regulations and procedures.
  Non-compliance is unacceptable!
• 5. Communicate with the acquisition community,
  including agencies, industry partners, Office of
  Management and Budget (OMB), Congress, and other
  stakeholders, regarding the use of GSA
  contracting vehicles and services.

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What are the main action items in the Get It
Right Plan?

• Secure the best value for federal agencies and
  American taxpayers through an efficient and
  effective acquisition process, while ensuring
  full and open competition, and instilling
  integrity and transparency in the use of GSA
  contracting vehicles.

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What are the main action items in the Get It
Right Plan?

• Disseminate the Get It Right Plan to the entire
  federal acquisition community and initiate its
  immediate application, while recognizing that the
  Plan will be modified and continuously improved
  over time. In process.
• 07/13/04 discussed Plan at meeting attended by
  and Web cast to hundreds of GSA and DoD
  contracting and program management officials.

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What are the main action items in the Get It
Right Plan?

• 07/13/04 Presented Plan to media which resulted
  in extensive news coverage, including Federal
  Times, Federal Computer Week, Government
  Executive, Government Computer News and the
  Washington Post.
• 07/28/04 Letter from GSA Administrator e-mailed
  to all GSA associates. Current version of Plan
  posted on GSA Web site.

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What are the main action items in the Get It
Right Plan?

• Town Hall meetings held in each region with
  senior GSA leadership and GSA contracting
  officers to communicate and emphasize the Get It
  Right Plan.
• Get It Right Plan distributed by Administrator
  to every GSA associate on 07/26/04.
• Get It Right Plan formally shared with DoD.

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What are the main action items in the Get It
Right Plan?

• GSAs Office of Chief Acquisition Officer will
• Work with the GSA management team to coordinate
  the preparation of GSA-wide quarterly reports on
  the agencys performance metrics in order to
  indicate the level of success being achieved in
  implementing the Get It Right Plan and in
  achieving the desired results. First report due
  09/30/04.
• Conduct its first Quarterly Performance Review of
  the Get It Right Plan and its implementation
  progress on 08/18/04.

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What are the main action items in the Get It
Right Plan?

• 2. Make acquisition policies, regulations and
  procedures clear and explicit.
• Publish policy in the FAR and GSAM on the proper
  use of GSAs contracting vehicles and program
  management services. Completed 06/18/04.
• Develop and publish policy in the FAR and GSAM on
  the proper use of the Multiple Award Schedules
  for achievement of socio-economic goals and the
  proper use of Other Direct Charges. In process.
  FAR Case 2004-22 opened 06/18/04.

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What are the main action items in the Get It
Right Plan?

• Review all Multiple Award Schedule clauses to
  determine which should be submitted for public
  comment and possible amendment in the FAR.
  Report and milestone schedule due 11/30/04.
• Publish online the terms and conditions for all
  Multiple Award Schedules. In process. Online by
  11/30/05.

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What are the main action items in the Get It
Right Plan?

• 3. Improve education/training of the federal
  acquisition workforce on the proper use of GSA
  contracting vehicles and services.
• Promote good pre-award acquisition planning,
  which is the best practice to maximize overall
  effectiveness in obtaining best value in a timely
  manner. In process. A random sample of GSA
  acquisition plans is being reviewed monthly and
  best practices shared.

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What are the main action items in the Get It
Right Plan?

• Identify the largest users of GSA contracting
  vehicles and services, including the top 100
  users at DoD, and provide them with direct
  training tailored to their needs.
• Provide training on proper use of GSA contracting
  vehicles and services through the FSS Center for
  Acquisition Excellence, Federal Acquisition
  Institute, Defense Acquisition University, Chief
  Acquisition Officers Council and other
  appropriate forums.

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What are the main action items in the Get It
Right Plan?

• Assess competency and skill levels of associates
  and identify training needed to close any
  deficiencies identified. The GSAs Applied
  Learning Center is under contract and first
  assessments are due 10/13/04.

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What are the main action items in the Get It
Right Plan?

• 4. Ensure compliance with federal acquisition
  policies, regulations and procedures.
  Non-compliance is unacceptable!
• GSA management established the Office of the
  Chief Acquisition Officer, reporting directly to
  the GSA Administrator. This office works with
  the management teams of each GSA contracting
  office to drive improvements to the federal
  acquisition process and ensure full compliance
  with policies and regulations. In process.
  Office established 06/04.

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What are the main action items in the Get It
Right Plan?

• GSA management will conduct internal reviews,
  including the establishment of GSA-wide
  Procurement Management Review (PMR) program to
  review all GSA contracting offices on a regular
  basis.
• 05/24/04 FTS began PMRs for all regional
  offices.
• GSA-wide milestone plan and resource requirements
  being developed.
• 07/26/04 FSS completed draft PMR review of
  Special Order Program task orders and contracts
  issued from 10/01/02 to 09/30/03.

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What are the main action items in the Get It
Right Plan?

• GSA management at FTS contracted with
  BearingPoint to conduct an independent review of
  management controls for the FTS Customer Service
  Centers (CSCs). In process. Final report due
  09/30/04.
• Policy guidance was issued at FTS implementing
  additional pre-award legal review requirements to
  assure compliance with all applicable laws,
  regulations and other requirements. For example,
  legal concurrence is required for new contract
  awards over 5 million. In process, 10/01/03 and
  ongoing.

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What are the main action items in the Get It
Right Plan?

• GSAs Inspector General (IG) will continue audits
  of all FTS CSCs to determine that appropriate
  policies, processes and management controls are
  put in place and that other remedial actions
  recommended in previous IG audits are being taken
  and are yielding desired compliance. First cycle
  of IG audits for all FTS CSCs nationwide to be
  completed by 09/30/04 the cycle of IG audits
  will be ongoing.

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What are the main action items in the Get It
Right Plan?

• GSAs IG will review corrective actions with
  DoDs IG to demonstrate that appropriate
  policies, processes and management controls are
  in place to prevent reoccurrence of undetected
  non-compliance on DoD acquisitions. In process
  and ongoing.
• GSA will provide other agencies with a
  self-assessment tool they can use to determine
  their compliance when using GSA contracting
  vehicles. In process. FSS self-assessment tool
  for Multiple Award Schedules available 10/04.

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What are the main action items in the Get It
Right Plan?

• GSA will provide other agencies with a service to
  review post-award orders placed against GSA
  contracting vehicles to determine if the agencies
  are using the vehicle properly and to provide
  feedback, including the identification of
  training needs. In process. First reviews of
  random samples conducted 07/04.

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What are the main action items in the Get It
Right Plan?

• 5. Communicate with the acquisition community,
  including agencies, industry partners, Office of
  Management and Budget (OMB), Congress, and other
  stakeholders, regarding the use of GSA
  contracting vehicles and services.
• Provide periodic briefings for OMB and
  Congressional committees on progress achieved on
  the Get It Right action plan items.

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What are the main action items in the Get It
Right Plan?

• GSAs Media Communications Plan will include
  media events, news releases and other means of
  achieving general communication. Media event
  held on 07/13/04 with GSA and DoD.
• Media interviews with the Chief Acquisition
  Officer (CAO) conducted.
• CAO meetings with key members of House and Senate
  Oversight Committees held.
• CAO Web page developed on GSA.gov.
• Ask Acquisition e-mail account established to
  easily and quickly troubleshoot acquisition
  issues.

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To Achieve Acquisition Excellence Compliance
is Essential

• President Bush has made improving government
  performance one of his top priorities. The Get
  It Right Plan is a major step toward achieving
  excellence in the performance results of the
  federal acquisition process.

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To Achieve Acquisition Excellence Compliance
is Essential

• The efficient and effective operation of the
  federal acquisition process is critical to the
  performance of each agency of our federal
  government and, therefore, critical to our
  nation. The Get It Right Plan calls upon every
  person who is a part of the federal acquisition
  community to focus on proper use of GSA
  contracting vehicles and to improve the overall
  performance of the federal acquisition process.

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To Achieve Acquisition Excellence Compliance is
Essential

• The acquisition officials at GSA and throughout
  government must take seriously our roles and
  responsibilities in order to achieve excellence
  in the federal acquisition process. We must take
  seriously the trust placed in us by federal
  agencies that rely on our acquisition expertise
  to obtain best value. We must fulfill our
  missions while complying with federal acquisition
  policies and regulations that promote full and
  open competition. We must adhere to the high
  principles of ethics and integrity. We must take
  seriously our professionalism and our
  accountability to our customer agencies, OMB,
  Congress and, most importantly, to the American
  taxpayers. The Get It Right Plan is designed
  to assist the acquisition community in achieving
  these results.