FY07 SHERM Metrics Summary

1
FY07 SHERM Metrics Summary

• Loss, Compliance, Financial, and Client
  Satisfaction indicators
• of the UTHSC-H
• Safety, Health, Environment Risk Management
  (SHERM) programs performance

2
Objectives

• Provide a metrics-based overview of SHERM
  operations in FY07 by describing aspects of four
  key areas
• Losses Compliance
• Personnel With
  external agencies
• Property With
  internal assessments
• Financial Client
  Satisfaction
• Expenditures External
  clients served
• Revenues Internal
  department staff

3
Losses

• Personnel
• Reported injuries by employees, residents,
  students
• Property
• Losses incurred and covered by UTS Comprehensive
  Property Protection Program
• Losses incurred and covered by outside party
• Losses retained by UTHSC-H

4
Number of UTHSC-H First Reports of Injury, by
Population Type (total population 8,832
employee population 4,425 student population
3,587 resident population 840)
Total (n 454)
Employees (n 248)
Residents (n 118)
Students (n 88)
5
Rate of First Reports of Injury per 200,000
Person-hours of Exposure, by Population
Type(Based on assumption of annual exposure
hours per employee 2,000 resident 4,000
student 800)
Residents (7.0)
Students (6.1)
Employees (5.6)
Rate calculated using Bureau of Labor Statistics
formula no. of injury reports x 200,000 / total
person-hours of exposure.
6
Workers Compensation Insurance Premium
Adjustment for UTS Health Components Fiscal
Years 2003 to 2008(discount premium rating as
compared to a baseline of 1, three year rolling
average adjusts rates for subsequent year)
Oversight by SHERM initiated
UT Health Center Tyler (0.17)
UT Medical Branch Galveston (0.16)
UT HSC San Antonio (0.13)
UT Southwestern Dallas (0.13)
UT HSC Houston (0.09)
UT MD Anderson Cancer Center (0.07)
7
FY07 Property Losses

• Losses incurred but covered by UTS Comprehensive
  Property Protection Program
• MSB sprinkler loss total of 460,000
• Currently pursuing subrogation to at fault
  contractor, 250,000 retained by deductible
• Losses incurred but covered by 3rd party
• RRF Fire 10-14 Million
• Potential retention of 1-3 Million
• Retained losses
• Water leak in MSI 210,000

• Retained Property Loss by Peril
• ( Total 645,895)

8
FY08 Actions - Losses

• Personnel
• Continue with aggressive EHS safety surveillance
  of workplaces and case management activities for
  injured employees
• Targeted focus on newly acquired oversight of
  Employee Health Clinical Services Agreement
• Property
• Educate faculty and staff about perils causing
  losses (water, theft) and possible simple
  interventions
• Prioritize focused loss controls efforts based on
  objective financial assessments (property value,
  revenues, etc.)
• Continue development of property fire protection
  program

9
Compliance

• With external agencies
• Regulatory inspections, peer reviews
• With internal assessments
• Results of EHS routine safety surveillance
  activities

10
External Agencies
11
External Agencies
12
Internal Assessments

• 2,984 workplace inspections documented
• 520 deficiencies identified
• 211 deficiencies corrected to date
• 309 best practice deficiencies subject to follow
  up correction primarily materials stacked too
  high in lab areas, possibly obstructing sprinkler
  discharge (underlying contributing cause is lack
  of lab space)
• 2,992 individuals provided with required safety
  training
• Continued focus on hallway clearance
• Working with Employee Health Services on
  improving medical surveillance issues

13
FY08 Actions - Compliance

• External compliance
• Continue to work with FPE to systematically
  address building issues identified by property
  insurance carriers
• EHS continue aggressive routine surveillance
  program to provide services to community and
  correct possible issues to prevent
  non-compliance.
• Focus on security aspects related to research
• Internal compliance
• Continue routine surveillance program
• Focus attention on Employee Health medical
  surveillance
• Explore means of achieving security requirements
  while minimizing impact of research community

14
Financial

• Expenditures
• Program cost, cost drivers
• Revenues
• Sources of revenue, amounts

15
Campus Square Footage, SHERM Resource Needs, and
Resources
Total projected SHERM operating costs
Modeled SHERM Resource Needs and Institutional
Allocations
Total Campus Square Footage and Lab/Clinic Subset
Amount not funded
Lab area portion of total square footage
Institutional allocation
Non-lab portion of total square footage
SHERM Income (Workers compensation Insurance
rebates, contracts services, etc.)
IMM funding
UTP contract revenues
SHERM portion of WCI RAP rebate
16
Total Hazardous Waste Cost Obligation and Actual
Disposal Expenditures (inclusive of chemical,
biological, and radioactive waste streams)
Hazardous Waste Cost Obligation
Actual Disposal Expenditures
FY06 savings 166,124
17
FY07 Revenues

• Continuing education courses/outreach
• UT SPH SWCOEH
  5,000
• Miscellaneous training honoraria 11,710
• Service contracts
• UTP
  130,000
• UT Med Foundation 25,000
• National University of Singapore 5,000
• University of California System
  1,000
• Cyclotope
  100
• UT Arlington
  18,000
• Total
  195,810

18
FY08 Actions - Financial

• Expenditures
• Continue with aggressive hazardous waste
  minimization program to contain costs
• Continue with development of cross functional
  staff, affording more cost effective services to
  institution
• Focus on property loss prevention efforts to
  reduce the cost of institutional losses
• Work with FPE on proposal for creation of
  retained loss fund to aid in the prompt
  recovery from uninsured losses
• Revenues
• Continue with service contract and community
  outreach activities that provide financial
  support to operate institutional program (FY07
  revenues equated to about 10 of state funds)
• Explore other granting opportunities to provide
  support for emergency preparedness and business
  continuity efforts (example CDC/HRSA local
  health department training)

19
Client Satisfaction

• External clients served
• Results of targeted client satisfaction survey
• Internal department staff
• Summary of professional development activities

20
Client Satisfaction

• Focused assessment of a designated aspect
  performed annually
• FY03 Radiation Safety Program
• FY04 Client expectations and fulfillment of
  expectations
• FY05 Chemical Safety Program
• FY06 Administrative Support Staff
• FY07 Employees and Supervisors Reporting
  Injuries

21
Survey of Employees and Supervisors Filing
UTHSC-H First Reports of Injury in 2007 (Email
based Zoomerang survey for period February 1,
2007 to August 31, 2007)
Employee Population (not reporting any injuries,
n 4,181)
Injured Employees Requiring Care and Loss Time (n
39) Not Included in survey, as each injured
worker that accrues lost time is assigned a case
manager to personally assist in the
rehabilitation process.
Employees requiring care, but no loss time (n
28)
Employees not requiring care, no loss time (n
179)
22
Key Findings

• Most employees and supervisors (88 to 96)
  indicated their knowledge of the importance of
  reporting injuries and exposures
• It is largely the affected employees (72) making
  the determination to seek or not seek health care
• Most employees (88 to 91) reported not
  experiencing residual effects from their reported
  event
• Affected employees noted that the cause of their
  injury was corrected (81 88)
• All supervisors reported that they were provided
  with the information needed to effectively manage
  the affected employee (100)

23
Internal Department Staff Satisfaction

• Continued support of ongoing academic pursuits
• Weekly continuing education sessions on a variety
  of topics
• Participation in teaching in continuing education
  course offerings
• Membership, participation in professional
  organizations

24
FY08 Actions Client Satisfaction

• External clients
• Continue with customer service approach to
  operations
• Conduct satisfaction survey in FY08 of
  environmental protection program clients, with
  particular focus on the hazardous waste
  generation, collection and disposal process
• Internal Clients (departmental staff)
• Continue with professional development seminars
• Continue with involvement in training courses and
  outreach activities
• Continue mentoring sessions on academic
  activities
• Conduct 360o evaluations on supervisors to garner
  feedback from staff

25
Metrics Caveats

• Important to remember what isnt effectively
  captured by these metrics
• Increasing complexity of research protocols
• Increased collaborations and associated
  challenges
• Increased complexity of regulatory environment
• Impacts of construction both navigation and
  reviews
• The pain, suffering, apprehension associated with
  any injury every dot on the graph is a person
• The things that didnt happen

26
Summary

• Various metrics indicate that SHERM is fulfilling
  its mission of maintaining a safe and healthy
  working and learning environment in a cost
  effective manner that doesnt interfere with
  operations
• Injury rates are at the lowest rate in the
  history of the institution
• Despite continued growth in the research
  enterprise, hazardous waste costs aggressively
  contained
• Client satisfaction, even for employees reporting
  injuries, is measurably high
• Nano scale and high level biosafety research
  activities will be area of significant growth in
  the near term future and will necessitate
  concurrent support. Regulatory involvement in
  these areas also likely to be high. Likewise,
  Fire Life Safety Emergency Response will also
  be an area of growth driven by new construction
• A successful safety program is largely people
  powered the services most valued cannot be
  automated!
• Resource needs continue to be driven primarily by
  campus square footage (lab and non-lab)