an Admissions Processing, LLC company

1
an Admissions Processing, LLC company
Louisiana Virginia Washington DC
2
What is the Capture Service
Enrollment Goals
Data Process Management Service

• Prospecting

• Admissions

3
Main Topics

• Value Points
• SCT File Transfer Using EDI Smart
• Data Management Security
• Network features and security
• Facility Security
• Document/data storage
• Electronic Application E-commerce
• Training
• Onsite
• Remote

4
Value Points

• Efficiencies
• Customer Service
• Increased Enrollment
• Revenue Generation
• Positive Effects on Retention
• Reallocation of Admissions Staff

5
Increase Efficiencies

• Streamline the decision-making process
• Prioritize the review process
• Identify targeted students faster
• Increase communication with students and staff
• Reengineering of Graduate processing
• Instant access to student admissions files
• Event tracking and audit trail

6

Prioritizing Decision-Making Process
Upper Tier (Desired Students)
Middle Tier (Borderline Students)
Lower Tier (Unqualified Students)
7
Capture Difference Curve
How will the institution achieve its goals?
8
Feature Benefits Comparison
9
Customer Service

• Captures student notification system

10
Increased Enrollment

• Quickly identify and target those applicants most
  likely to succeed at Oakland
• Communicate decision to applicants faster
• Provide higher level of customer service
• Expand recruitment efforts
• Increase internal external communication
• Additional marketing efforts resulting in more
  qualified applicants

11
Positive Effects on Retention

• Retention starts by enrolling the right
  students
• Capture helps to focus on targeted students
• Reorganizes applicants based on university
  desires
• Increased customer service
• Engaging students earlier in the process
• Better communication tools
• Students who enroll are more committed to
  decision to attend
• Improved selectivity
• More qualified students

12
Reallocation of Admissions Staff

• Reallocate towards
• Enrollment Conversion
• Customer Service
• Retention Issues
• Recruitment
• Marketing

13
SCT Banner File Transfer

• Seamless transition of data into student
  information system
• - No key stroking
• - High data accuracy (99)
• - No lost or misfiled documents
• - 365/24/7 access to information

14
Data Management Security

• Network security
• Facility security
• Document/data storage

15
Network Features Security

• Electronic vaulting software
• Data encryption prior to transmission
• 128 bit SSL channel communication
• Sarbanes-Oxley Act of 2002 compliant
• Adheres to US Government AES standards
• Best of class routing / switching network
• 24 x 7 onsite monitoring and servicing
• Internet security through MS/ISA server
  firewall
• Fully scalable bandwidth with multiple DS-3
  connections to Internet backbones

16
Facility Security

• Industry leading facility and network security
  protection
• 24/7 on-site monitoring and support by technical
  staff
• Multiple layers of power, security,
  environmental, connectivity redundancy
• 365 x 24 x 7 Network Management
• Routine backup activities
• 24 x 7 onsite security
• Extensive surveillance of all facilities and
  staff

17
Document/Data Storage

• Conforms to The Family Educational Rights and
  Privacy Act (FERPA)
• Internet security through MS/ISA server
  firewall
• Routine independent audits
• Intrusion detection software through TripWire and
  BlackIce

18
Electronic Application / E-Commerce

• Fully integrated electronic application
• Requires no additional key stroking
• No need produce hard copy documentation
• Customized to Oakland Universitys needs
• Fully e-commerce supported and managed

19
Capture Training Program

• Admin.701 offers two forms of training to meet
  your immediate and ongoing instructional needs.
• Onsite traditional instructor-led classroom
  training for key Admissions staff
• Administrator Training (1 day)
• Staff User Training (1 day)
• Remote synchronous online training delivered
  live, bringing the training to your desktop
• Modular instruction (four 2-hour modules of
  instruction for Staff User Training)
• Flexible scheduling

20
Onsite Training

• Conducted on your campus in a multimedia lab
  provided by the university
• Hands-on, instructor-led training
• Training materials include
• Fully indexed electronic User Manual
• Desk Reference for classroom instruction and
  workstation resource
• Training conducted prior to launch

21
Remote Training

• Synchronous online instruction delivered live
• 2-hour modules
• Interactive application demos
• Presentation and document sharing
• Rich multimedia content
• Live interaction
• Breakout sessions
• Hands-on lab
• Instant feedback
• Chat and QA
• Testing and polling